How to recover data from QNAP Turbo Station TS-873AeU-RP NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS QNAP Turbo Station TS-873AeU-RP

QNAP Turbo Station TS-873AeU-RP NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from Turbo Station TS-873AeU-RP.

How to recover data from NAS QNAP Turbo Station TS-873AeU-RP

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like QNAP also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

How can quality of service (QoS) settings impact data transfer reliability on NAS QNAP Turbo Station TS-873AeU-RP devices?

Quality of Service (QoS) settings can have a significant impact on data transfer reliability on NAS QNAP Turbo Station TS-873AeU-RP devices. Here are a few ways QoS settings can affect data transfer reliability:

  1. Bandwidth allocation: QoS allows you to allocate and prioritize bandwidth for different applications or services. By assigning higher priority to critical data transfers, you ensure that they receive sufficient bandwidth and are less likely to be affected by other network activities. This helps maintain a reliable and consistent data transfer experience.
  2. Traffic shaping: QoS settings enable you to shape network traffic by setting limits on upload and download speeds for specific applications or services. By controlling the flow of data, you can prevent congestion and ensure that data transfers occur smoothly and reliably. This is particularly important in environments with limited bandwidth or heavy network traffic.
  3. Packet prioritization: QoS settings allow you to prioritize certain types of network packets over others. For example, you can prioritize VoIP (Voice over IP) packets or video streaming packets to ensure a seamless experience. By giving priority to data transfers, you reduce the chances of packet loss or latency issues, improving reliability.
  4. Buffer management: QoS settings also help manage network buffers, which temporarily store data packets during transmission. By optimizing buffer allocation and ensuring sufficient buffer space for critical data transfers, you can minimize packet loss and enhance data transfer reliability.
  5. Traffic classification: QoS settings enable you to classify network traffic based on various criteria such as application, source, destination, or protocol. This classification helps in identifying and prioritizing important data transfers, ensuring their reliability.

By properly configuring QoS settings on your QNAP Turbo Station TS-873AeU-RP, you can optimize network resources, prioritize critical data transfers, and minimize bottlenecks or congestion. This ultimately leads to improved data transfer reliability and a better overall user experience.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS Turbo Station TS-873AeU-RP can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with QNAP Turbo Station TS-873AeU-RP. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a QNAP

How to recover data from a QNAP

Turbo Station TS-873AeU-RP has 8 HDD slots, and it supports the following array types:

  • RAID 50;
  • RAID 60;
  • RAID 5;
  • RAID 6;
  • RAID 10;
  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • ZFS;
  • EXT4;
  • EXT3;
  • exFAT;
  • FAT32 (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The QNAP Turbo Station TS-873AeU-RP network-attached storage keeps QTS (QuTS hero) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (1)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS Turbo Station TS-873AeU-RP, feel free to leave a comment!
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features of the NAS QNAP Turbo Station TS-873AeU-RP that make it suitable for use as a media center?

    The QNAP Turbo Station TS-873AeU-RP has several key features that make it suitable for use as a media center:

    1. High-performance hardware: It is equipped with an AMD Ryzen V1500B quad-core 2.2GHz processor and up to 64GB DDR4 RAM, providing fast and efficient performance for media streaming and transcoding.
    2. Expandable storage: The NAS supports up to eight 3.5-inch or 2.5-inch SATA drives, allowing for a large storage capacity. It also supports SSD caching for improved performance.
    3. 10GbE connectivity: It comes with two 10GbE SFP+ ports, enabling high-speed data transfer and smooth media streaming, especially for 4K and 8K content.
    4. HDMI output and 4K transcoding: The NAS has an HDMI 2.0 output, allowing you to connect it directly to a TV or monitor and use it as a media player. It supports hardware-accelerated 4K video transcoding, making it capable of streaming and converting media files on-the-fly.
    5. Plex Media Server support: The Turbo Station TS-873AeU-RP is compatible with Plex Media Server, a popular media management and streaming platform. It can act as a powerful Plex server, organizing and streaming your media library to various devices.
    6. App ecosystem: QNAP's QTS operating system offers a wide range of apps and features specifically designed for multimedia purposes. These include music and video streaming apps, photo galleries, and integration with popular streaming services like Netflix and Spotify.
    7. RAID protection and data backup: The NAS supports various RAID configurations, ensuring data redundancy and protection against drive failures. It also provides multiple backup options, including local, remote, and cloud backups, to safeguard your media files.

    Overall, the QNAP Turbo Station TS-873AeU-RP combines powerful hardware, expandable storage, high-speed connectivity, and multimedia-focused features, making it a suitable choice for a media center.

  • How does the NAS QNAP Turbo Station TS-873AeU-RP handle media streaming and playback, including support for different file formats and streaming protocols?

    The NAS QNAP Turbo Station TS-873AeU-RP is designed to handle media streaming and playback efficiently. It offers support for various file formats and streaming protocols to ensure compatibility with different devices and systems.

    1. Media Server: The NAS includes a built-in media server that allows you to stream media files to devices on your network. It supports popular streaming protocols like DLNA, UPnP, and Plex Media Server. These protocols enable seamless streaming to compatible devices such as smart TVs, media players, and gaming consoles.
    2. File Formats: The TS-873AeU-RP supports a wide range of media file formats, including popular ones like MP4, MKV, AVI, MOV, and more. It also supports high-resolution formats like 4K and HDR, allowing you to stream and play back high-quality content.
    3. Transcoding: The NAS features a powerful hardware-accelerated transcoding engine that can convert media files to different formats on-the-fly. This capability is useful when streaming media to devices that may not support certain file formats or codecs. The transcoding engine ensures smooth playback by converting the files into a compatible format in real-time.
    4. Streaming Apps: The NAS supports various streaming apps that can be installed from the QTS App Center. These apps include popular media streaming services like Plex, Emby, and Kodi, which provide comprehensive media management and streaming capabilities. These apps allow you to organize your media library, access online content, and stream media to different devices.
    5. Mobile Apps: QNAP offers mobile apps for iOS and Android devices that allow you to access and stream media from your NAS remotely. You can use these apps to browse your media library, play back files, and even download content for offline viewing.

    Overall, the QNAP Turbo Station TS-873AeU-RP provides robust media streaming and playback capabilities. It supports a wide range of file formats, streaming protocols, and transcoding, ensuring compatibility and smooth playback on various devices.

  • Can the NAS QNAP Turbo Station TS-873AeU-RP be connected to a TV or other media devices for seamless integration into a home entertainment setup?

    Yes, the QNAP Turbo Station TS-873AeU-RP can be connected to a TV or other media devices for seamless integration into a home entertainment setup. It has HDMI output, allowing you to connect it directly to a TV or monitor. Additionally, it supports various media streaming protocols, such as DLNA, Plex, and Kodi, which enable you to stream media content to compatible devices on your home network.

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