Data Recovery After RAID Array Format on NAS QNAP Turbo Station TS-877 / TS-877XU: What to Do

Formatted your ⭐ NAS RAID array unintentionally? Here’s how to recover your data.

Data Recovery After RAID Array Format on NAS QNAP Turbo Station TS-877 / TS-877XU: What to Do

QNAP Turbo Station TS-877 / TS-877XU NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from Turbo Station TS-877 / TS-877XU.

Data Recovery After RAID Array Format on NAS QNAP Turbo Station TS-877 / TS-877XU: What to Do

RAID Recovery™ 2.6
Recover data from damaged RAID arrays inaccessible from a computer.
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Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like QNAP also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Are there any common mistakes or oversights made by users that can lead to data loss on NAS QNAP Turbo Station TS-877 / TS-877XU devices?

Yes, there are several common mistakes or oversights made by users that can lead to data loss on NAS QNAP Turbo Station TS-877 / TS-877XU devices. Some of these include:

  1. Lack of regular backups: Users often overlook the importance of regular backups, assuming that their data is safe on the NAS device. However, hardware failures, accidental deletions, or other issues can still result in data loss. It is crucial to have a proper backup strategy in place to ensure data protection.
  2. Failure to update firmware: QNAP regularly releases firmware updates that include bug fixes, security patches, and performance improvements. Neglecting to update the firmware can leave the device vulnerable to security threats or software bugs that may result in data loss.
  3. Inadequate RAID configuration: The TS-877 / TS-877XU devices support various RAID configurations for data redundancy and protection. Users may incorrectly configure or set up RAID, leading to data loss in case of a hard drive failure. It is essential to understand the RAID options and choose the appropriate configuration based on your needs.
  4. Improper shutdown or power loss: Abruptly powering off the NAS device or experiencing a power outage while data is being written or accessed can result in data corruption or loss. Users should ensure a proper shutdown procedure and consider using battery backup solutions to prevent sudden power loss.
  5. Insufficient security measures: Weak or easily guessable passwords, lack of two-factor authentication, or failure to implement proper network security measures can make the NAS device vulnerable to unauthorized access or data breaches. It is crucial to use strong passwords, enable two-factor authentication, and regularly review and update security settings.
  6. Neglecting hard drive health monitoring: The NAS device provides tools to monitor the health and status of hard drives. Ignoring these monitoring tools can lead to undetected drive failures or errors, potentially resulting in data loss. Regularly check the health of your hard drives and replace any failing drives promptly.

To minimize the risk of data loss, it is recommended to follow best practices such as regular backups, firmware updates, proper RAID configuration, secure authentication, and monitoring hardware health.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS Turbo Station TS-877 / TS-877XU can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with QNAP Turbo Station TS-877 / TS-877XU. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a QNAP

How to recover data from a QNAP

Turbo Station TS-877 / TS-877XU has 8 HDD slots, and it supports the following array types:

  • RAID 50;
  • RAID 60;
  • RAID 5;
  • RAID 6;
  • RAID 10;
  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • ZFS;
  • EXT4;
  • EXT3;
  • exFAT;
  • FAT32 (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The QNAP Turbo Station TS-877 / TS-877XU network-attached storage keeps QTS (QuTS hero) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS Turbo Station TS-877 / TS-877XU, feel free to leave a comment!
  • Frederick Pitt
    Frederick Pitt 17.09.2023 20:54 #
    Are there any specific firmware updates or patches recommended for data recovery from NAS QNAP Turbo Station TS-877 / TS-877XU devices?
    • Hetman Software
      Hetman Software 17.09.2023 22:12 #

      Yes, there are firmware updates and patches recommended for data recovery from QNAP Turbo Station TS-877 / TS-877XU devices. QNAP regularly releases firmware updates to address security vulnerabilities, improve performance, and add new features. It is always recommended to keep your NAS firmware up to date to ensure the best possible data recovery experience.

      To check for and download the latest firmware updates for your QNAP Turbo Station TS-877 / TS-877XU, you can visit the QNAP website or use the QTS firmware update feature within the NAS administration interface.

      In addition to firmware updates, QNAP also provides data recovery tools and services. If you encounter any data recovery issues, it is recommended to contact QNAP support for assistance. They can guide you through the recovery process and provide specific patches or tools if needed.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What is SSH and why is it important in network security?

    SSH stands for Secure Shell. It is a network protocol that allows secure remote access and control of a computer or server over an unsecured network. SSH provides a secure channel for communication by encrypting all data transmitted between the client and server, including passwords and commands.

    SSH is important in network security for several reasons:

    1. Encryption: SSH uses strong encryption algorithms to protect data from unauthorized access or interception. This ensures the confidentiality and integrity of sensitive information transmitted over the network.
    2. Authentication: SSH provides various authentication methods, such as passwords, public-key cryptography, and two-factor authentication. These mechanisms ensure that only authorized users can access the remote system, preventing unauthorized access and potential security breaches.
    3. Secure Remote Administration: SSH allows system administrators to securely manage and administer remote systems, even over untrusted networks like the internet. It enables secure remote access to servers, routers, switches, and other network devices, reducing the risk of unauthorized access and potential attacks.
    4. Port Forwarding: SSH supports port forwarding, which allows secure tunneling of network connections over an SSH session. This feature is crucial for securely accessing services or resources on remote networks, especially when dealing with sensitive data or accessing internal systems from outside the network.
    5. Secure File Transfer: SSH includes secure file transfer capabilities, commonly known as SFTP (SSH File Transfer Protocol) or SCP (Secure Copy). These protocols enable secure file transfer between systems, ensuring the confidentiality and integrity of files during transit.

    Overall, SSH plays a vital role in network security by providing secure remote access, encrypted communication, and secure file transfer capabilities, helping to protect sensitive data and prevent unauthorized access to systems and networks.

  • How does SSH work and what are its key features in terms of authentication and encryption?

    SSH, which stands for Secure Shell, is a network protocol that provides a secure and encrypted way to access and communicate with remote systems over an unsecured network. It is commonly used for remote administration of servers and secure file transfers.

    Authentication:

    1. Public Key Authentication: SSH uses public key cryptography for authentication. The client generates a key pair consisting of a public key and a private key. The client's public key is stored on the remote server, while the private key remains with the client. When the client connects to the server, it proves its identity by signing a challenge with its private key, and the server verifies it using the stored public key.
    2. Password Authentication: SSH also supports traditional password-based authentication. The client provides a username and password to authenticate with the server. However, this method is less secure and susceptible to brute-force attacks.

    Encryption:

    SSH ensures confidentiality and integrity of data through encryption. It encrypts all communication between the client and server, protecting it from eavesdropping and tampering. The key features of encryption in SSH include:

    1. Symmetric Encryption: SSH uses a symmetric encryption algorithm, such as AES (Advanced Encryption Standard), to encrypt the actual data being transmitted. A shared session key is established during the initial connection setup, and this key is used for encrypting and decrypting the data.
    2. Asymmetric Encryption: As mentioned earlier, SSH uses public key cryptography for authentication. It also employs asymmetric encryption algorithms, such as RSA or DSA, to securely exchange the session key between the client and server during the connection setup.
    3. Integrity Checks: SSH uses cryptographic hash functions, such as SHA-2, to ensure the integrity of transmitted data. Hash functions generate a unique hash value for each piece of data, which is sent along with the data. The recipient can verify the integrity by recalculating the hash value and comparing it with the received value.
    4. Forward Secrecy: SSH provides forward secrecy, which means that even if an attacker obtains the server's private key in the future, they cannot decrypt past sessions. Each session in SSH uses a unique session key that is generated for that session only.

    Overall, SSH provides strong authentication mechanisms and robust encryption techniques to ensure secure and private communication between the client and server.

  • In what ways does the NAS QNAP Turbo Station TS-877 / TS-877XU utilize SSH protocol to enhance its functionality and secure remote access?

    The NAS QNAP Turbo Station TS-877 / TS-877XU utilizes the SSH (Secure Shell) protocol in several ways to enhance its functionality and secure remote access. Here are some of the ways:

    1. Secure Remote Access: The SSH protocol allows for secure remote access to the NAS. Users can remotely connect to the NAS using SSH, which encrypts the data transmission, ensuring that sensitive information remains secure.
    2. Command Line Interface (CLI): SSH provides a command-line interface to access the NAS. This allows advanced users to execute various commands and perform administrative tasks remotely, providing more flexibility and control over the NAS.
    3. Secure File Transfer: SSH protocol supports SFTP (SSH File Transfer Protocol), which enables secure file transfer between the NAS and remote devices. SFTP encrypts the data during transmission, ensuring that files transferred to and from the NAS remain protected.
    4. Secure Shell Access: The NAS supports SSH access for authorized users, allowing them to securely access the NAS's operating system. This enables advanced users to perform system-level configurations, troubleshoot issues, and run custom scripts, enhancing the NAS's functionality.
    5. Secure Backup and Replication: The NAS can utilize SSH for secure backup and replication. By using SSH, data can be securely transferred between the NAS and remote backup servers or other QNAP NAS devices, ensuring the integrity and confidentiality of the backup data.
    6. Secure Remote Management: SSH protocol enables secure remote management of the NAS. Administrators can remotely manage the NAS's settings, services, and applications using SSH, enhancing the convenience and security of managing the device.

    Overall, the utilization of the SSH protocol in the NAS QNAP Turbo Station TS-877 / TS-877XU enhances its functionality by providing secure remote access, secure file transfer, command-line interface, secure backup and replication, and secure remote management capabilities.

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