How to recover data from QNAP Turbo Station TS-877XU-RP NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS QNAP Turbo Station TS-877XU-RP

QNAP Turbo Station TS-877XU-RP NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from Turbo Station TS-877XU-RP.

How to recover data from NAS QNAP Turbo Station TS-877XU-RP

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like QNAP also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

How can storage tiering or caching strategies impact data availability and potential loss on NAS QNAP Turbo Station TS-877XU-RP devices?

Storage tiering and caching strategies can have a significant impact on data availability and potential loss on NAS QNAP Turbo Station TS-877XU-RP devices. Here are a few ways in which these strategies can affect data availability and potential loss:

  1. Improved Performance: By implementing storage tiering and caching strategies, you can enhance the overall performance of your NAS device. Caching involves storing frequently accessed data in a faster storage medium (such as SSDs) to reduce access latency. This can result in faster data retrieval and improved availability.
  2. Redundancy and Data Protection: Storage tiering can be used to create redundant copies of data across different storage tiers, including both high-performance and high-capacity storage. This redundancy helps ensure data availability in case of hardware failures or disk errors. By spreading data across multiple tiers, the risk of potential data loss is reduced.
  3. Data Migration and Movement: Storage tiering allows you to move data between different tiers based on its usage patterns and importance. This movement can be automated or manual, depending on the NAS device's capabilities. By migrating data to appropriate storage tiers, you can optimize storage resources and improve data availability by ensuring that frequently accessed data is stored on faster storage media.
  4. Impact on Data Loss: While storage tiering and caching strategies can enhance data availability, there is a potential risk of data loss if not implemented properly. It is crucial to have a robust backup and disaster recovery strategy in place to protect against data loss due to hardware failures, accidental deletions, or other unforeseen events. Regular backups and redundancy across multiple storage tiers can help mitigate the risk of data loss.
  5. Consideration of Workload and Data Patterns: When implementing storage tiering and caching strategies, it is essential to consider the workload and data access patterns of your NAS device. Different workloads may require different caching and tiering configurations. Analyzing data access patterns and workload requirements can help optimize data availability while minimizing the risk of potential loss.

Overall, storage tiering and caching strategies can significantly impact data availability and potential loss on NAS QNAP Turbo Station TS-877XU-RP devices. Proper implementation, considering workload requirements, redundancy, and backup strategies, is crucial to ensure data availability and minimize the risk of data loss.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS Turbo Station TS-877XU-RP can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with QNAP Turbo Station TS-877XU-RP. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a QNAP

How to recover data from a QNAP

Turbo Station TS-877XU-RP has 8 HDD slots, and it supports the following array types:

  • RAID 50;
  • RAID 60;
  • RAID 5;
  • RAID 6;
  • RAID 10;
  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • ZFS;
  • EXT4;
  • EXT3;
  • exFAT;
  • FAT32 (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The QNAP Turbo Station TS-877XU-RP network-attached storage keeps QTS (QuTS hero) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS Turbo Station TS-877XU-RP, feel free to leave a comment!
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features and functionalities available in the web interface of the QNAP Turbo Station TS-877XU-RP?

    The web interface of the QNAP Turbo Station TS-877XU-RP offers a wide range of key features and functionalities. Some of the notable ones include:

    1. Dashboard: The web interface provides a dashboard that gives you an overview of system information such as CPU usage, memory usage, and network status.
    2. File Management: You can easily manage files and folders through the web interface. It supports functions like file upload, download, copy, move, and delete. It also allows you to create and extract compressed files.
    3. Storage Management: The web interface offers comprehensive storage management capabilities. You can create and manage storage pools, volumes, and RAID configurations. It also supports features like thin provisioning, snapshot, and SSD caching.
    4. App Center: The App Center provides a wide range of applications that you can install on your Turbo Station. These apps include media servers, backup utilities, surveillance software, and more. The web interface allows you to browse, install, and manage these applications.
    5. User and Group Management: You can create and manage user accounts and user groups through the web interface. It allows you to set permissions and access rights for different users and groups.
    6. Networking: The web interface provides networking features such as network configuration, DHCP server management, and VPN setup. It also supports advanced networking features like VLAN and link aggregation.
    7. Security: You can configure security settings through the web interface. This includes setting up firewall rules, enabling SSL certificates, and managing access control lists (ACLs).
    8. System Settings: The web interface allows you to configure various system settings. This includes managing system updates, power management settings, and notification settings.
    9. Monitoring and Reporting: You can monitor system performance and resource usage through the web interface. It provides real-time statistics and also generates reports on system health, storage usage, and network activity.
    10. Remote Access: The web interface supports remote access, allowing you to manage your Turbo Station from anywhere with an internet connection. You can access files, manage settings, and monitor the system remotely.

    These are just some of the key features and functionalities available in the web interface of the QNAP Turbo Station TS-877XU-RP. The interface is designed to provide a user-friendly and intuitive experience for managing and accessing your NAS.

  • How user-friendly is the web interface of the QNAP Turbo Station TS-877XU-RP? Can it be easily navigated and customized?

    The QNAP Turbo Station TS-877XU-RP features a user-friendly web interface called QTS (QNAP Turbo NAS System). QTS is designed to be intuitive and easy to navigate, making it suitable for both beginners and advanced users.

    The web interface of the TS-877XU-RP is organized into various sections, such as the desktop, main menu, and app center. The desktop provides a customizable dashboard where users can add or remove widgets to suit their needs. This allows for quick access to frequently used applications or system information.

    The main menu is structured in a logical manner, with categories such as File Station, Control Panel, Storage & Snapshots, and more. Each category contains related settings and features, making it easy to find and configure various aspects of the NAS.

    Additionally, QTS offers a comprehensive search function that allows users to quickly locate specific settings or files. This can be particularly useful when dealing with a large amount of data or when trying to access specific features.

    Overall, the web interface of the TS-877XU-RP is highly customizable and provides a user-friendly experience. It offers a range of features and settings that can be easily navigated and customized to suit the user's requirements.

  • Are there any security measures or access controls in place within the web interface of the QNAP Turbo Station TS-877XU-RP to protect sensitive data and ensure authorized access?

    Yes, the QNAP Turbo Station TS-877XU-RP has several security measures and access controls in place to protect sensitive data and ensure authorized access. Some of the key security features include:

    1. User Authentication: The Turbo Station supports various user authentication methods such as local user accounts, Windows Active Directory, LDAP directory service, and other third-party authentication services.
    2. Access Control: Administrators can set access permissions and control user privileges at the folder and file level. This ensures that only authorized users can access specific data.
    3. SSL/TLS Encryption: The web interface of the Turbo Station supports SSL/TLS encryption, which provides a secure connection between the user's browser and the NAS device, preventing unauthorized interception of data.
    4. IP Access Control: Administrators can restrict access to the Turbo Station based on IP addresses or IP ranges, allowing only specific IP addresses to connect to the device.
    5. Two-Factor Authentication (2FA): The Turbo Station supports 2FA, which adds an extra layer of security by requiring users to provide a second form of authentication, such as a verification code from a mobile app, in addition to their password.
    6. Antivirus and Malware Protection: QNAP NAS devices come with built-in antivirus and malware protection features that can scan files and folders for potential threats, ensuring the safety of stored data.
    7. Network Security: The Turbo Station supports various network security protocols like firewall, VPN, and IP blocking to protect against unauthorized access and network attacks.

    It is important to note that while these security measures are in place, it is also crucial for users to follow best practices such as using strong passwords, regularly updating firmware, and keeping backups to further enhance the security of their data.

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