How to recover data from QNAP Turbo Station TS-883XU NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS QNAP Turbo Station TS-883XU

QNAP Turbo Station TS-883XU NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from Turbo Station TS-883XU.

How to recover data from NAS QNAP Turbo Station TS-883XU

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like QNAP also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can power outages or surges affect data stored in NAS QNAP Turbo Station TS-883XU devices?

Yes, power outages or surges can potentially affect data stored in NAS QNAP Turbo Station TS-883XU devices. When a power outage occurs, the NAS may shut down abruptly, which can lead to data corruption or loss if the system is not properly configured to handle power failures. Similarly, power surges can damage the NAS hardware, including the hard drives, and result in data loss.

To mitigate the risk of data loss, it is recommended to take the following precautions:

  1. Use a reliable uninterruptible power supply (UPS) to provide backup power during outages. This will allow the NAS to gracefully shut down and avoid sudden power loss.
  2. Enable the NAS's built-in power management features, such as scheduled power on/off or automatic system restart after power recovery. This helps to minimize the impact of power outages and ensure the NAS is properly powered on/off.
  3. Implement a proper backup strategy. Regularly backup your data to an external storage device or another NAS to ensure redundancy and protection against data loss.
  4. Consider using surge protectors or power conditioners to safeguard the NAS from power surges or fluctuations.

By implementing these precautions, you can minimize the risk of data loss or corruption caused by power outages or surges.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS Turbo Station TS-883XU can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with QNAP Turbo Station TS-883XU. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a QNAP

How to recover data from a QNAP

Turbo Station TS-883XU has 8 HDD slots, and it supports the following array types:

  • RAID 50;
  • RAID 60;
  • RAID 5;
  • RAID 6;
  • RAID 10;
  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • ZFS;
  • EXT4;
  • EXT3;
  • exFAT;
  • FAT32 (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The QNAP Turbo Station TS-883XU network-attached storage keeps QTS (QuTS hero) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes


We will be happy to answer your questions!

Comments (1)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS Turbo Station TS-883XU, feel free to leave a comment!
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.


Questions and answers

  • What are the key features of the QNAP Turbo Station TS-883XU that make it suitable for video streaming purposes?

    The QNAP Turbo Station TS-883XU offers several key features that make it suitable for video streaming purposes:

    1. High-performance hardware: The TS-883XU is equipped with a powerful AMD Ryzen processor and up to 64GB of DDR4 RAM, ensuring smooth and efficient video transcoding and streaming.
    2. Large storage capacity: It supports up to 8 hard drives or SSDs, providing ample storage space for storing large video files and media libraries.
    3. 10GbE connectivity: The TS-883XU comes with built-in 10GbE SFP+ ports, enabling high-speed data transfer and ensuring uninterrupted streaming of high-resolution videos.
    4. RAID support: It supports various RAID configurations, including RAID 0, 1, 5, 6, 10, and JBOD, allowing for data redundancy and increased data protection.
    5. HDMI output: The NAS has an HDMI port, allowing you to connect it directly to a TV or monitor for streaming videos without the need for a separate media player.
    6. QVR Pro surveillance solution: The TS-883XU includes QVR Pro, a professional-grade surveillance solution that supports real-time monitoring, recording, and playback of IP cameras, making it suitable for video surveillance purposes.
    7. Virtualization support: It supports virtualization technologies like Virtualization Station and Container Station, enabling you to run multiple virtual machines or containers for various streaming applications.
    8. QNAP App Center: The NAS comes with a wide range of apps available in the QNAP App Center, including media servers like Plex and Emby, allowing you to easily set up and manage your video streaming services.

    Overall, the QNAP Turbo Station TS-883XU offers a powerful and feature-rich solution for video streaming, with high-performance hardware, ample storage capacity, fast connectivity, and support for various streaming applications.

  • How does the QNAP Turbo Station TS-883XU support video streaming in terms of performance and scalability?

    The QNAP Turbo Station TS-883XU supports video streaming with excellent performance and scalability features.

    In terms of performance, the TS-883XU is equipped with a powerful AMD G-Series GX-420MC quad-core 2.0 GHz processor and up to 64GB DDR4 RAM. This ensures smooth video streaming without any lag or buffering issues. The high-performance CPU and ample memory allow the NAS to handle multiple video streams simultaneously, making it suitable for small to medium-sized businesses or multimedia enthusiasts.

    Scalability is another key aspect of the TS-883XU. It supports up to 8 hard drives, allowing for a large storage capacity to store and stream videos. Additionally, it supports hot-swappable drive bays, which means you can easily add or replace drives without interrupting the video streaming process. This flexibility allows you to expand the storage capacity as your video library grows.

    Furthermore, the TS-883XU supports various video streaming protocols like DLNA, AirPlay, and Plex Media Server. DLNA enables you to stream videos to DLNA-compatible devices like smart TVs or gaming consoles. AirPlay allows you to stream videos to Apple devices, and Plex Media Server provides a comprehensive media streaming platform with transcoding capabilities.

    Overall, the QNAP Turbo Station TS-883XU offers robust performance and scalability for video streaming, making it a reliable solution for businesses or individuals looking to stream videos efficiently and effortlessly.

  • What kind of technical support and assistance does QNAP provide specifically for video streaming on the Turbo Station TS-883XU?

    QNAP provides several technical support and assistance options for video streaming on the Turbo Station TS-883XU. Some of these include:

    1. Firmware Updates: QNAP regularly releases firmware updates to improve the performance and compatibility of their devices. These updates may include enhancements specifically for video streaming.
    2. QVR Pro: QNAP's QVR Pro is a professional-grade video surveillance solution that allows users to manage and monitor their IP cameras. It provides features like live view, playback, and video analytics, ensuring smooth video streaming.
    3. QNAP NAS Compatibility List: QNAP maintains a compatibility list that includes information on supported IP cameras, video management software, and video streaming applications. Users can refer to this list to ensure compatibility with their Turbo Station TS-883XU.
    4. QNAP Forum: QNAP has an active forum community where users can seek assistance, ask questions, and share their experiences related to video streaming on QNAP NAS devices. QNAP staff and experienced users often provide helpful solutions and advice.
    5. Technical Support: QNAP offers technical support through various channels, including email, live chat, and phone. Users can contact QNAP's support team to get assistance with any issues they encounter while video streaming on the Turbo Station TS-883XU.

    Overall, QNAP provides comprehensive technical support and assistance to ensure a smooth video streaming experience on the Turbo Station TS-883XU.

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