How to recover data from QNAP Turbo Station TS-EC880U R2 NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS QNAP Turbo Station TS-EC880U R2

QNAP Turbo Station TS-EC880U R2 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from Turbo Station TS-EC880U R2.

How to recover data from NAS QNAP Turbo Station TS-EC880U R2

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like QNAP also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Are there any recommended best practices for securely storing usernames and passwords on NAS QNAP Turbo Station TS-EC880U R2 devices?

Yes, there are several best practices for securely storing usernames and passwords on NAS QNAP Turbo Station TS-EC880U R2 devices:

  1. Enable strong password policies: Ensure that strong passwords are enforced for all user accounts on the NAS device. This includes using a combination of uppercase and lowercase letters, numbers, and special characters.
  2. Use different passwords: Avoid using the same password for multiple accounts. Each user account on the NAS device should have a unique and strong password.
  3. Enable two-factor authentication (2FA): QNAP devices support 2FA, which adds an extra layer of security by requiring users to provide a second form of authentication, such as a verification code from a mobile app, in addition to their username and password.
  4. Regularly update firmware: Keep the NAS device's firmware up to date to ensure you have the latest security patches and bug fixes.
  5. Disable unnecessary services: Disable any unnecessary services or features on the NAS device to minimize the attack surface.
  6. Enable network access restrictions: Configure proper network access restrictions to limit access to the NAS device only from trusted IP addresses or networks.
  7. Implement firewall rules: Set up firewall rules to block unauthorized access attempts to the NAS device.
  8. Regularly backup data: Implement a regular backup strategy to ensure that important data stored on the NAS device is protected in case of any data loss or security incidents.
  9. Regularly monitor and review logs: Monitor and review system logs and event logs to detect any suspicious activities or unauthorized access attempts.
  10. Educate users: Provide security awareness training to all users of the NAS device to educate them about best practices for password security, phishing attacks, and other potential security risks.

By following these best practices, you can enhance the security of your QNAP Turbo Station NAS device and protect the usernames and passwords stored on it.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS Turbo Station TS-EC880U R2 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with QNAP Turbo Station TS-EC880U R2. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a QNAP

How to recover data from a QNAP

Turbo Station TS-EC880U R2 has 8 HDD slots, and it supports the following array types:

  • RAID 50;
  • RAID 60;
  • RAID 5;
  • RAID 6;
  • RAID 10;
  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • ZFS;
  • EXT4;
  • EXT3;
  • exFAT;
  • FAT32 (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The QNAP Turbo Station TS-EC880U R2 network-attached storage keeps QTS (QuTS hero) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes


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Comments (1)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS Turbo Station TS-EC880U R2, feel free to leave a comment!
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.


Questions and answers

  • What are the key features and benefits of using the QNAP Turbo Station TS-EC880U R2 as an email server?

    The QNAP Turbo Station TS-EC880U R2 offers several key features and benefits when used as an email server:

    1. High Performance: The TS-EC880U R2 is equipped with a powerful Intel Xeon E3-1245 v3 Quad-Core processor and up to 32GB DDR3 ECC RAM, ensuring fast and efficient email processing.
    2. Scalability: With its 8-bay design, the TS-EC880U R2 provides ample storage capacity for emails, allowing you to store and manage a large number of messages and attachments.
    3. RAID Protection: The Turbo Station supports various RAID configurations, including RAID 0, 1, 5, 6, 10, 50, and 60, ensuring data redundancy and protection against drive failures.
    4. Flexibility: The TS-EC880U R2 supports both POP3 and IMAP protocols, allowing users to access their emails using different email clients and devices.
    5. Security: QNAP's Turbo Station offers comprehensive security features, including AES 256-bit encryption, SSL/TLS support, and anti-spam filters, ensuring secure email communication and protection against malicious attacks.
    6. Backup and Recovery: The Turbo Station provides backup and recovery options, allowing you to schedule automatic backups of your emails and easily restore them in case of data loss.
    7. Centralized Management: QNAP's QmailAgent application allows you to centrally manage and organize multiple email accounts on the Turbo Station, making it easy to manage emails for multiple users or domains.
    8. Collaboration Tools: The Turbo Station supports features like shared calendars and contacts, allowing users to collaborate and share information effectively.
    9. Energy Efficiency: The TS-EC880U R2 is designed with energy-saving technologies, including Wake-on-LAN and scheduled power on/off, helping to reduce energy consumption and lower operating costs.
    10. Cost-Effective: By using the Turbo Station as an email server, you can avoid the recurring costs associated with third-party email hosting services, making it a cost-effective solution in the long run.
  • How does the QNAP Turbo Station TS-EC880U R2 compare to other email server solutions in terms of performance and reliability?

    The QNAP Turbo Station TS-EC880U R2 is primarily designed as a network-attached storage (NAS) device and is not specifically marketed as an email server solution. However, it is possible to configure the TS-EC880U R2 to function as an email server using applications such as Qmail or Postfix.

    In terms of performance, the TS-EC880U R2 features a powerful Intel Xeon E3 quad-core processor and up to 32GB of RAM, which should provide sufficient processing power for email server tasks. It also supports multiple hard drives in a RAID configuration, allowing for increased storage capacity and data redundancy.

    Reliability-wise, QNAP NAS devices are generally known for their stability and robustness. They offer features such as hot-swappable drive bays, redundant power supplies, and RAID technology, which can help minimize downtime and protect against data loss.

    However, it's important to note that dedicated email server solutions often have specialized features and optimizations that may provide better performance and reliability specifically for email-related tasks. These solutions may offer features such as advanced spam filtering, email archiving, and seamless integration with other email services.

    If you require a dedicated and high-performance email server solution, it may be more appropriate to consider specialized software or hardware solutions specifically designed for this purpose.

  • What are the recommended configurations and setup steps for using the QNAP Turbo Station TS-EC880U R2 as an email server in a business environment?

    To use the QNAP Turbo Station TS-EC880U R2 as an email server in a business environment, you need to configure it properly. Here are the recommended configurations and setup steps:

    1. Install the QmailAgent app: Log in to the QNAP Turbo Station web interface and navigate to the App Center. Search for "QmailAgent" and install it.
    2. Configure network settings: Ensure that your Turbo Station has a static IP address and is connected to your business network.
    3. Set up DNS records: Configure your domain's DNS records to point the email traffic to your Turbo Station's IP address. This includes setting up MX records for incoming mail and SPF records to prevent email spoofing.
    4. Configure email accounts: In the QmailAgent app, create email accounts for your users. You can set up individual accounts or create groups for departments or teams.
    5. Enable SSL/TLS encryption: To secure your email communication, enable SSL/TLS encryption for both incoming and outgoing emails. You can obtain an SSL certificate from a trusted certificate authority or use a self-signed certificate.
    6. Configure SMTP and POP3/IMAP settings: Set up the SMTP (outgoing) and POP3/IMAP (incoming) server settings on your email client devices. Use your Turbo Station's IP address or domain name as the server address.
    7. Configure anti-spam and anti-virus settings: QmailAgent provides built-in anti-spam and anti-virus features. Configure these settings to protect your email server from spam and malware.
    8. Set up email backup and retention: Enable email backup on your Turbo Station to ensure you have a copy of all incoming and outgoing emails. You can also configure retention policies to automatically delete old emails after a specific period.
    9. Test the email server: Send test emails to ensure that your email server is functioning correctly. Verify that you can send and receive emails without any issues.
    10. Monitor and maintain the email server: Regularly monitor the email server's performance and logs to identify any issues. Apply firmware updates and security patches to keep your Turbo Station up to date.

    Note: It's recommended to consult the QNAP Turbo Station user manual and the QmailAgent documentation for detailed instructions on setting up and configuring the email server.

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