How to recover data from QNAP Turbo Station TS-h1277XU-RP NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS QNAP Turbo Station TS-h1277XU-RP

QNAP Turbo Station TS-h1277XU-RP NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from Turbo Station TS-h1277XU-RP.

How to recover data from NAS QNAP Turbo Station TS-h1277XU-RP

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like QNAP also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can improper configuration of network settings or IP addresses result in data loss on NAS QNAP Turbo Station TS-h1277XU-RP devices?

Improper configuration of network settings or IP addresses on NAS QNAP Turbo Station TS-h1277XU-RP devices can potentially lead to connectivity issues and loss of access to data stored on the device. However, it is unlikely to directly result in data loss on the NAS device itself.

Data loss on a NAS device can occur due to various reasons such as hardware failure, power outages, software bugs, or user error (e.g., accidental deletion). Improper network configuration may indirectly contribute to data loss if it prevents proper backups, remote access, or replication to other devices.

To minimize the risk of data loss, it is crucial to regularly back up the data stored on the NAS device to separate storage or cloud services. Additionally, ensuring proper network configuration and IP address management can help maintain stable connectivity and accessibility to the NAS device.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS Turbo Station TS-h1277XU-RP can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with QNAP Turbo Station TS-h1277XU-RP. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a QNAP

How to recover data from a QNAP

Turbo Station TS-h1277XU-RP has 12 HDD slots, and it supports the following array types:

  • RAID 50;
  • RAID 60;
  • RAID 5;
  • RAID 6;
  • RAID 10;
  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • ZFS;
  • EXT4;
  • EXT3;
  • exFAT;
  • FAT32 (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The QNAP Turbo Station TS-h1277XU-RP network-attached storage keeps QTS (QuTS hero) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (1)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS Turbo Station TS-h1277XU-RP, feel free to leave a comment!
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features and measures implemented in the QNAP Turbo Station TS-h1277XU-RP to ensure data security?

    The QNAP Turbo Station TS-h1277XU-RP incorporates several key features and measures to ensure data security. Some of these include:

    1. RAID Protection: The TS-h1277XU-RP supports various RAID configurations, such as RAID 0, 1, 5, 6, 10, 50, and 60. RAID provides data redundancy and protection against drive failures, ensuring data integrity.
    2. AES-256 Encryption: The NAS supports AES-256 bit encryption, which secures data at rest. This ensures that even if the drives are stolen or accessed without authorization, the data remains encrypted and unreadable.
    3. Network Security: The Turbo Station includes built-in security features like firewall, IP blocking, and access control to prevent unauthorized access. It also supports VPN (Virtual Private Network) protocols for secure remote access.
    4. Snapshot and Backup: The TS-h1277XU-RP supports snapshot technology, allowing users to take point-in-time snapshots of their data. Snapshots provide an additional layer of protection against accidental deletion, ransomware attacks, or other data corruption issues. The NAS also supports various backup methods, including RTRR (Real-Time Remote Replication), rsync, and cloud backup, ensuring data redundancy.
    5. Anti-malware and Antivirus: QNAP provides built-in antivirus software that can be installed and regularly updated to scan the NAS for malware, viruses, and other malicious threats.
    6. Two-Factor Authentication (2FA): The Turbo Station supports 2FA, which adds an extra layer of security by requiring users to provide a second form of authentication, such as a verification code generated by a mobile app, in addition to their password.
    7. Secure Data Transfer: The NAS supports HTTPS (HTTP over SSL/TLS) and FTPS (FTP over SSL/TLS) protocols for secure file transfers over the network.
    8. Data Erasure: When disposing of the NAS or drives, the Turbo Station provides a data erasure feature that allows users to securely wipe all data from the drives to prevent any potential data leakage.

    These are some of the key features and measures implemented in the QNAP Turbo Station TS-h1277XU-RP to ensure data security. It is important to note that data security is a continuous process, and users should regularly update the firmware, apply security patches, and follow best practices to maintain a secure NAS environment.

  • How does the NAS QNAP Turbo Station TS-h1277XU-RP protect against unauthorized access and data breaches?

    The NAS QNAP Turbo Station TS-h1277XU-RP incorporates several security measures to protect against unauthorized access and data breaches. Here are some of the key features:

    1. User Access Control: The TS-h1277XU-RP allows administrators to create multiple user accounts with different access privileges. This ensures that only authorized users can access specific files and folders.
    2. Secure Network Protocols: The NAS supports various secure network protocols such as SSL/TLS encryption, SSH, and VPN, which help protect data during transmission over the network.
    3. Two-Factor Authentication (2FA): The TS-h1277XU-RP supports 2FA, which adds an extra layer of security by requiring users to provide a second verification factor, such as a unique code generated by a mobile app, in addition to their password.
    4. IP Access Control: Administrators can restrict access to the NAS by specifying allowed IP addresses or IP ranges. This prevents unauthorized access from unknown or suspicious sources.
    5. Antivirus and Malware Protection: QNAP NAS devices come with built-in antivirus and malware scanning capabilities. The TS-h1277XU-RP can scan files in real-time and provide regular virus definition updates to protect against known threats.
    6. Data Encryption: The NAS supports AES 256-bit encryption, which can be applied to shared folders, volumes, or even entire NAS volumes. This ensures that data stored on the device remains encrypted and protected even if the physical drives are stolen.
    7. Audit Logs and Alerts: The NAS maintains detailed logs of user activities, including file access, modifications, and system events. Administrators can review these logs to detect any unauthorized access attempts and take appropriate actions. The system can also send email notifications or push alerts to administrators in case of suspicious activities.
    8. Firmware Updates: Regular firmware updates from QNAP ensure that the NAS is protected against the latest security vulnerabilities and exploits.

    These security features collectively help protect the NAS QNAP Turbo Station TS-h1277XU-RP against unauthorized access and data breaches, ensuring the safety and integrity of stored data.

  • Can you explain the backup and disaster recovery options available on the QNAP Turbo Station TS-h1277XU-RP to safeguard data in case of hardware failure or natural disasters?

    The QNAP Turbo Station TS-h1277XU-RP offers several backup and disaster recovery options to ensure data safety in the event of hardware failure or natural disasters. Here are some of the key features:

    1. RAID Configuration: The TS-h1277XU-RP supports various RAID configurations, including RAID 0, 1, 5, 6, 10, 50, and 60. RAID provides data redundancy by distributing data across multiple drives, protecting against drive failures. If a drive fails, you can replace it without losing any data.
    2. Snapshot Protection: The Turbo Station supports snapshot technology, allowing you to take point-in-time snapshots of your data. Snapshots capture the state of your files at a specific moment, enabling you to restore files to previous versions or recover deleted files.
    3. RTRR (Real-Time Remote Replication): RTRR provides real-time replication of data between the Turbo Station and remote QNAP NAS devices. It ensures that data changes are immediately replicated to a secondary NAS, providing an off-site backup. This protects against hardware failures and allows for quick recovery.
    4. Hybrid Backup Sync: This feature allows you to synchronize data between the Turbo Station and various cloud storage services like Amazon S3, Microsoft Azure, Google Cloud Storage, and more. It provides an additional layer of protection by storing data in the cloud, safeguarding against physical disasters.
    5. External Backup: The Turbo Station offers USB and eSATA ports to connect external storage devices for backup purposes. You can schedule automatic backups to external drives or use them for manual backups when needed. This allows for easy data transfer and off-site storage.
    6. QNAP Cloud Backup Solutions: QNAP provides its own cloud backup solutions, including QNAP NetBak Replicator and QNAP Hybrid Backup Sync. These tools enable you to back up data from the Turbo Station to remote QNAP NAS devices or cloud storage, ensuring data redundancy and protection.
    7. High Availability (HA) Cluster: The TS-h1277XU-RP supports high availability clustering, allowing you to create a redundant system with two Turbo Stations. In case of a hardware failure on one unit, the other unit takes over seamlessly, ensuring uninterrupted access to your data.

    These backup and disaster recovery options provide a comprehensive approach to safeguarding data on the QNAP Turbo Station TS-h1277XU-RP, protecting against hardware failures, accidental deletions, and natural disasters.

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