Recovery Methods for Mechanical and Logical Failures in NAS QNAP Turbo Station TS-h2483XU-RP RAID Arrays: What You Need to Know

Recognize the distinct signs of mechanical and logical failures in ⭐ NAS RAID arrays to guide your recovery process.

Recovery Methods for Mechanical and Logical Failures in NAS QNAP Turbo Station TS-h2483XU-RP RAID Arrays: What You Need to Know

QNAP Turbo Station TS-h2483XU-RP NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from Turbo Station TS-h2483XU-RP.

Recovery Methods for Mechanical and Logical Failures in NAS QNAP Turbo Station TS-h2483XU-RP RAID Arrays: What You Need to Know

RAID Recovery™ 2.6
Recover data from damaged RAID arrays inaccessible from a computer.
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Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like QNAP also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can insufficient power supply or voltage fluctuations cause data loss on NAS QNAP Turbo Station TS-h2483XU-RP devices?

Insufficient power supply or voltage fluctuations can potentially cause data loss on NAS QNAP Turbo Station TS-h2483XU-RP devices. Power supply issues can lead to unexpected shutdowns or system failures, which can result in data corruption or loss. Voltage fluctuations, such as power surges or drops, can also damage the internal components of the NAS device and potentially lead to data loss.

To mitigate the risk of data loss due to power supply issues or voltage fluctuations, it is recommended to:

  1. Use a high-quality uninterruptible power supply (UPS) to provide stable power to the NAS device.
  2. Ensure that the NAS device is connected to a reliable power source with proper grounding.
  3. Regularly check the power supply unit (PSU) of the NAS device for any signs of damage or malfunctions.
  4. Implement a backup strategy that includes regular backups of important data to an external storage device or a cloud-based backup service.
  5. Enable features like RAID (Redundant Array of Independent Disks) on the NAS device to provide data redundancy and protection against disk failures.

Taking these precautions can help minimize the risk of data loss on NAS QNAP Turbo Station TS-h2483XU-RP devices caused by power supply issues or voltage fluctuations.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS Turbo Station TS-h2483XU-RP can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with QNAP Turbo Station TS-h2483XU-RP. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a QNAP

How to recover data from a QNAP

Turbo Station TS-h2483XU-RP has 24 HDD slots, and it supports the following array types:

  • RAID 50;
  • RAID 60;
  • RAID 5;
  • RAID 6;
  • RAID 10;
  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • ZFS;
  • EXT4;
  • EXT3;
  • exFAT;
  • FAT32 (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The QNAP Turbo Station TS-h2483XU-RP network-attached storage keeps QTS (QuTS hero) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS Turbo Station TS-h2483XU-RP, feel free to leave a comment!
  • Roland Benson
    Roland Benson 19.09.2023 04:49 #
    Can data recovery from a NAS QNAP Turbo Station TS-h2483XU-RP device be done if the device is showing signs of hardware failure?
    • Hetman Software
      Hetman Software 19.09.2023 06:00 #

      Data recovery from a NAS QNAP Turbo Station TS-h2483XU-RP device can be challenging if the device is showing signs of hardware failure. However, it is not impossible. Here are a few steps you can take:

      1. Contact QNAP Support: Reach out to QNAP support to see if they can assist you in recovering the data. They may provide guidance or recommend a professional data recovery service.
      2. Professional Data Recovery Service: If QNAP support is unable to help, you can consider contacting a professional data recovery service. These services specialize in recovering data from failed storage devices and may have the expertise and tools required to recover the data from your NAS device.
      3. Replace Faulty Hardware: If you are comfortable with hardware troubleshooting, you can try replacing faulty hardware components in the NAS device. For example, if a hard drive is failing, replacing it with a new one may allow you to access the data again. However, this method should only be attempted if you have proper knowledge and experience in handling hardware components.
      4. Data Recovery Software: In some cases, if the hardware failure is not severe, you may be able to recover some data using specialized data recovery software. These tools can scan the drives and attempt to retrieve the files. However, this method may not work if the hardware failure is significant.

      It's important to note that attempting data recovery on a device showing signs of hardware failure can be risky and may further damage the data or the device. Therefore, it is recommended to consult with professionals who have experience in data recovery from NAS devices.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the different file access levels available on the QNAP Turbo Station TS-h2483XU-RP NAS?

    The QNAP Turbo Station TS-h2483XU-RP NAS supports various file access levels, including:

    1. Public Access: This allows unrestricted access to all files and folders on the NAS. Users can read, write, and delete files without any restrictions.
    2. Private Access: This access level restricts file access to specific users or groups. Users can only access files and folders that they have been granted permission to. Other users will not be able to see or access these files.
    3. Read-Only Access: This access level allows users to only read files and folders. They cannot make any changes or delete files. This is useful when you want to share files with others but prevent them from modifying the content.
    4. Write Access: This access level allows users to write and modify files, but they cannot delete files or folders. This is useful when you want to allow collaboration on files while maintaining the integrity of the data.
    5. No Access: This access level completely denies access to specific users or groups. They will not be able to see or access any files or folders on the NAS.

    These access levels can be configured and managed through the QNAP NAS's user and group management settings.

  • How can I configure file access levels on the QNAP Turbo Station TS-h2483XU-RP NAS?

    To configure file access levels on the QNAP Turbo Station TS-h2483XU-RP NAS, you can follow these steps:

    1. Open a web browser on a computer connected to the same network as the NAS.
    2. Enter the IP address of the NAS in the browser's address bar and press Enter.
    3. Log in to the NAS using your administrator credentials.
    4. Once logged in, go to the "Control Panel" by clicking on the corresponding icon.
    5. In the Control Panel, click on "Privilege" or "Access Rights Management" (may vary depending on the firmware version).
    6. In the Privilege settings, you can create user accounts and user groups. Click on "User" or "User Group" to create or manage them.
    7. To create a user, click on "Create" and enter the necessary details such as username, password, and group membership if applicable.
    8. To create a user group, click on "Create" and enter the group name and description.
    9. Once the user accounts and groups are created, you can assign access rights to them.
    10. Go to the "Shared Folders" section in the Privilege settings.
    11. Select the shared folder you want to configure access levels for and click on "Edit".
    12. In the "Edit Shared Folder" window, click on the "Privilege Settings" tab.
    13. Here, you can assign read/write/delete permissions to individual users or user groups.
    14. Select the desired user or group from the list and choose the appropriate access level.
    15. Click "Apply" or "OK" to save the changes.

    By following these steps, you can configure file access levels on the QNAP Turbo Station TS-h2483XU-RP NAS and control who can read, write, or delete files in the shared folders.

  • Can you explain the differences between the file access levels on the QNAP Turbo Station TS-h2483XU-RP NAS, such as read-only, read-write, and administrator access?

    Sure! The file access levels on the QNAP Turbo Station TS-h2483XU-RP NAS can be categorized into three main levels: read-only, read-write, and administrator access. Here's an explanation of each level:

    1. Read-Only Access: Users with read-only access can only view and open files or folders. They cannot make any changes to the files or create new files. This level of access is suitable for users who need to access and review files without the ability to modify them. Read-only access is often used for sharing files with external users or clients.
    2. Read-Write Access: Users with read-write access have the ability to view, open, modify, and delete files or folders. They can create new files and folders as well. This level of access is typically given to users who need to collaborate on files, make changes, and save them back to the NAS. Read-write access is commonly used for team members or colleagues working on shared documents or projects.
    3. Administrator Access: Administrator access provides full control and management rights over the NAS system. Administrators can perform all tasks, including creating and managing user accounts, setting up access permissions, configuring system settings, and managing storage resources. This level of access is usually limited to a few trusted individuals who are responsible for the overall administration and maintenance of the NAS.

    It's important to carefully assign access levels to ensure the security and integrity of your files. By granting appropriate access rights, you can control who can view, modify, or manage the files stored on the QNAP Turbo Station NAS.

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