What to Do When Your NAS QNAP TVS-1282T3 RAID Array Breaks: Steps to Recover Your Files

Contents

• Why can’t ordinary software tools restore files from RAID?
• How to take hard disks out of the NAS and connect them to a PC?
  • Restoring data with Hetman RAID Recovery
  • Safe recovery from disk images
  • Where are user’s files stored?
  • Comparison of software for RAID recovery

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like QNAP also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

How can regular performance monitoring and optimization help in preventing data loss on NAS QNAP TVS-1282T3 devices?

Regular performance monitoring and optimization can help in preventing data loss on NAS QNAP TVS-1282T3 devices in the following ways:

1. Identifying potential issues: Performance monitoring allows you to keep an eye on the overall health and performance of your NAS device. By regularly monitoring various metrics such as CPU usage, memory utilization, disk I/O, and network traffic, you can identify any anomalies or potential issues that may lead to data loss.
2. Early detection of hardware failures: Performance monitoring tools can help in detecting early signs of hardware failures such as failing hard drives or overheating components. By identifying these issues early on, you can take necessary actions like replacing faulty hardware or improving cooling mechanisms to prevent data loss.
3. Monitoring storage capacity: Regular monitoring of storage capacity helps you keep track of the available space on your NAS device. This allows you to proactively manage your storage needs and prevent situations where the device runs out of space, potentially leading to data loss.
4. Optimizing RAID configurations: Performance monitoring tools can provide insights into the performance of your RAID configurations. By analyzing RAID performance metrics, you can identify any imbalances or degraded performance that may put your data at risk. Optimizing RAID configurations based on these insights can help prevent data loss in case of drive failures.
5. Monitoring backup and replication processes: Regularly monitoring backup and replication processes ensures that your data is being properly backed up and replicated to additional storage devices or remote locations. This helps in creating redundancy and mitigating the risk of data loss in case of a NAS failure or disaster.
6. Proactive maintenance and firmware updates: Performance monitoring can help you identify the need for firmware updates or other maintenance tasks. Keeping your NAS device up to date with the latest firmware and regularly performing maintenance tasks like disk checks or system optimizations can help prevent data loss by addressing any known vulnerabilities or improving overall system stability.

By implementing regular performance monitoring and optimization practices, you can proactively identify and address potential issues, ensuring the safety and integrity of your data on NAS QNAP TVS-1282T3 devices.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS TVS-1282T3 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

1. Turn off the storage and disconnect it from the power supply.

   WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

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   How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

This program recovers data from damaged RAID arrays and is fully compatible with QNAP TVS-1282T3. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

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How to recover data from a QNAP

TVS-1282T3 has 12 HDD slots, and it supports the following array types:

• RAID 50;
• RAID 60;
• RAID 6;
• RAID 5;
• RAID 10;
• RAID 0;
• RAID 1;
• JBOD;

NAS supports:

• ZFS;
• EXT4;
• EXT3;
• exFAT;
• FAT32 (External Disk Only);
• NTFS (External Disk Only);
• HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

• Overwriting during the recovery process;
• Loss resulting from bad sectors;
• User mistakes.

To create an image, do the following:

1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

2. Select the disk in the main window, and choose from the menu Tools – Save Disk. You can select multiple disks to be saved.

3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

   

4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

   

Where are user’s files stored?

The QNAP TVS-1282T3 network-attached storage keeps QTS (QuTS hero) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery