How to recover data from QNAP TVS-673e NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS QNAP TVS-673e

QNAP TVS-673e NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from TVS-673e.

How to recover data from NAS QNAP TVS-673e

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like QNAP also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

How can data fragmentation impact data availability and potential loss on NAS QNAP TVS-673e devices?

Data fragmentation on NAS QNAP TVS-673e devices can impact data availability and potentially lead to data loss in the following ways:

  1. Reduced Performance: Fragmentation occurs when files are split into multiple fragments and scattered across different locations on the storage device. This can lead to slower read and write speeds, affecting the overall performance of the NAS device. As fragmentation increases, the device may take longer to retrieve data, resulting in decreased availability.
  2. Increased Fragmentation Over Time: As files are constantly modified, deleted, and new files are added, fragmentation can increase over time. This can lead to a higher degree of data fragmentation, making it harder for the NAS device to locate and retrieve the required data. This can result in potential data loss if the fragmented data cannot be accessed or recovered.
  3. Higher Risk of Data Corruption: Fragmented data is more susceptible to corruption. If a fragment of a file becomes corrupted or lost, it can render the entire file inaccessible or unusable. This can lead to data loss and impact data availability on the NAS device.
  4. Difficulty in Data Recovery: In case of data loss or system failure, fragmented data can make the recovery process more challenging. The scattered fragments may need to be located and pieced together, which can be time-consuming and may require specialized data recovery tools or services.
  5. Limited Storage Capacity: Fragmentation can also impact the available storage capacity on the NAS device. As files are fragmented, they occupy more physical space on the storage media, reducing the overall usable capacity. This can lead to early exhaustion of storage space and limit the availability of additional data storage.

To mitigate the impact of data fragmentation on NAS QNAP TVS-673e devices, regular defragmentation or optimization of the storage is recommended. This process reorganizes the fragmented data, improving data availability, performance, and reducing the risk of data loss. Additionally, implementing proper backup strategies and ensuring data redundancy can help protect against potential data loss.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS TVS-673e can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with QNAP TVS-673e. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a QNAP

How to recover data from a QNAP

TVS-673e has 6 HDD slots, and it supports the following array types:

  • RAID 6;
  • RAID 5;
  • RAID 10;
  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • ZFS;
  • EXT4;
  • EXT3;
  • exFAT;
  • FAT32 (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The QNAP TVS-673e network-attached storage keeps QTS (QuTS hero) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS TVS-673e, feel free to leave a comment!
  • Reggie Carling
    Reggie Carling 17.09.2023 13:50 #
    Is the order of disks in a NAS QNAP TVS-673e important for a RAID array?
    • Hetman Software
      Hetman Software 17.09.2023 13:59 #

      Yes, the order of disks in a NAS QNAP TVS-673e is important for a RAID array. The RAID configuration relies on the specific order of the disks to function correctly. If the disks are not placed in the correct order, the RAID array may not be recognized or may not function properly. It is crucial to follow the manufacturer's instructions or guidelines when setting up the disks in a RAID array for the QNAP TVS-673e.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features and capabilities of the QNAP TVS-673e as an email server?

    The QNAP TVS-673e is primarily a Network Attached Storage (NAS) device, but it can also function as an email server with the help of its built-in applications and features. Here are the key features and capabilities of the QNAP TVS-673e as an email server:

    1. Mail Server Application: The QNAP TVS-673e comes with a built-in Mail Server application that allows you to set up and manage your own email server. It supports popular email protocols like SMTP, POP3, and IMAP.
    2. Webmail Access: The Mail Server application provides a web-based interface for accessing emails, allowing users to access their email accounts from anywhere using a web browser. This eliminates the need for a separate email client application.
    3. User Account Management: The QNAP TVS-673e allows you to create and manage multiple email accounts for your organization. You can set up individual email addresses for different users and allocate storage quotas for each account.
    4. Spam Filtering: The Mail Server application includes spam filtering capabilities to help reduce unwanted email messages. It utilizes various techniques like blacklisting, whitelisting, and content filtering to identify and block spam emails.
    5. Virus Scanning: The QNAP TVS-673e can integrate with antivirus software to scan incoming and outgoing emails for viruses and malware. This helps in preventing the spread of malicious content through email.
    6. Backup and Restore: The NAS functionality of the QNAP TVS-673e allows you to back up and restore email data. You can schedule regular backups to ensure data protection and easily restore emails in case of accidental deletion or system failure.
    7. Collaboration and Sharing: The QNAP TVS-673e supports collaboration features, allowing users to share calendars, contacts, and tasks. This enhances teamwork and productivity within an organization.
    8. Security and Encryption: The QNAP TVS-673e provides security features to protect email communications. It supports SSL/TLS encryption for secure email transmission, ensuring that sensitive information remains confidential.
    9. Integration with Other Applications: The QNAP TVS-673e can integrate with other applications and services, such as Active Directory, LDAP, and DNS, to streamline user authentication and improve overall email server functionality.
    10. Scalability: The QNAP TVS-673e offers scalability options, allowing you to expand storage capacity as your email server needs grow. You can add additional hard drives or connect external storage devices to accommodate increased email data storage requirements.

    Overall, the QNAP TVS-673e provides a comprehensive set of features and capabilities to function effectively as an email server, enabling organizations to have control over their email communications and data.

  • How does the QNAP TVS-673e compare to other NAS devices in terms of its performance and reliability as an email server?

    The QNAP TVS-673e is a high-performance NAS device that offers good performance and reliability as an email server. However, its comparison to other NAS devices depends on the specific models being compared. Here are some factors to consider:

    1. Processor and Memory: The TVS-673e is equipped with a quad-core AMD R-Series APU and up to 64GB DDR4 RAM, which provides sufficient power for running an email server. However, other NAS devices may have more powerful processors or higher memory capacities, which can impact performance.
    2. Storage Capacity: The TVS-673e supports up to six hard drives, offering a maximum storage capacity of 72TB (assuming 12TB drives). This capacity should be adequate for most small to medium-sized email server setups. However, some other NAS devices may support more drives or offer higher storage capacities.
    3. RAID Support: The TVS-673e supports various RAID configurations, including RAID 0, 1, 5, 6, 10, and JBOD. RAID provides data redundancy and improved performance, which is crucial for an email server. Most other NAS devices also offer similar RAID support.
    4. Operating System and Software: The TVS-673e runs on QNAP's QTS operating system, which provides a user-friendly interface and a wide range of applications, including email server software like QmailAgent. Other NAS devices may run on different operating systems, such as Synology's DiskStation Manager (DSM), which also offers email server applications.
    5. Reliability and Data Protection: QNAP NAS devices are generally known for their reliability and data protection features. The TVS-673e includes features like snapshot protection, backup and recovery options, and RAID redundancy to ensure data integrity. However, the reliability and data protection capabilities can vary among different NAS devices.

    It's important to compare the specific features, specifications, and user reviews of different NAS devices to make an informed decision about their performance and reliability as an email server. Additionally, considering factors like scalability, support, and compatibility with email protocols (e.g., SMTP, IMAP) can also be crucial in evaluating the suitability of a NAS device for an email server setup.

  • What are the potential benefits and drawbacks of using the QNAP TVS-673e as an email server for small to medium-sized businesses?

    Potential benefits of using the QNAP TVS-673e as an email server for small to medium-sized businesses:

    1. Cost-effective: The QNAP TVS-673e offers a cost-effective solution as it combines both storage and email server functionalities in a single device.
    2. Data security: The device provides robust security features such as data encryption, access controls, and antivirus/antispam protection, ensuring the confidentiality and integrity of email communications.
    3. Scalability: The TVS-673e offers scalability options, allowing businesses to expand their email server storage capacity as their needs grow.
    4. High performance: With a powerful processor and ample memory, the TVS-673e can handle a significant number of email users and provide fast email delivery and retrieval.
    5. Centralized management: The QNAP NAS operating system provides a user-friendly interface for managing the email server, enabling centralized control and administration of email accounts, settings, and backups.

    Potential drawbacks of using the QNAP TVS-673e as an email server for small to medium-sized businesses:

    1. Limited resources: While the TVS-673e is suitable for small to medium-sized businesses, larger enterprises with high email traffic may require more powerful server hardware.
    2. Technical expertise: Setting up and managing an email server requires technical knowledge and expertise. Small businesses without dedicated IT staff may face challenges in configuring and maintaining the server.
    3. Single point of failure: Since the TVS-673e is a single device, any hardware failure or downtime could potentially disrupt email services until the issue is resolved.
    4. Limited integration options: The QNAP TVS-673e may have limited integration options with other email-related applications or services, which could affect the ability to utilize additional features or functionalities.
    5. Support limitations: Depending on the support options available, small to medium-sized businesses may face challenges in obtaining timely technical support or assistance from QNAP if issues arise with the email server.
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