How to recover data from QNAP TVS-872XT NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS QNAP TVS-872XT

QNAP TVS-872XT NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from TVS-872XT.

How to recover data from NAS QNAP TVS-872XT

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like QNAP also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

What is a NAS QNAP TVS-872XT (Network Attached Storage) device?

The QNAP TVS-872XT is a Network Attached Storage (NAS) device. NAS is a file-level storage system that allows multiple users and devices to access and share data over a network. The TVS-872XT is produced by QNAP Systems Inc., a Taiwanese company specializing in network-attached storage and surveillance solutions.

The TVS-872XT is a high-performance NAS device designed for professional and creative users. It features an Intel Core i5 quad-core processor, up to 64GB DDR4 RAM, and eight drive bays for installing hard drives or SSDs. It supports various RAID configurations for data redundancy and protection.

The device offers a wide range of connectivity options, including multiple Gigabit Ethernet ports, USB 3.1 Gen2 ports, and Thunderbolt 3 ports. Thunderbolt 3 allows for high-speed data transfer and daisy-chaining of devices. It also supports 10GbE connectivity for faster network speeds.

The TVS-872XT runs on QNAP's QTS operating system, which provides a user-friendly interface for managing and accessing files, as well as a variety of applications and services. It supports features such as file sharing, remote access, data backup, virtualization, and multimedia streaming.

Overall, the QNAP TVS-872XT is a powerful and versatile NAS device that offers high-performance storage and advanced features for professional users who require reliable and efficient file sharing and data management.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS TVS-872XT can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with QNAP TVS-872XT. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a QNAP

How to recover data from a QNAP

TVS-872XT has 8 HDD slots, and it supports the following array types:

  • RAID 50;
  • RAID 60;
  • RAID 6;
  • RAID 5;
  • RAID 10;
  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • ZFS;
  • EXT4;
  • EXT3;
  • exFAT;
  • FAT32 (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The QNAP TVS-872XT network-attached storage keeps QTS (QuTS hero) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

Feedback

We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS TVS-872XT, feel free to leave a comment!
  • Ace Stroud
    Ace Stroud 17.09.2023 00:46 #
    Can data recovery from a NAS QNAP TVS-872XT device be done if the device is showing signs of overheating or cooling fan failure?
    • Hetman Software
      Hetman Software 17.09.2023 00:59 #

      If a NAS QNAP TVS-872XT device is showing signs of overheating or cooling fan failure, it is recommended to address the cooling issue first before attempting any data recovery. Overheating can cause further damage to the device and potentially result in permanent data loss.

      Here are some steps you can take:

      1. Shut down the device: Turn off the NAS and unplug it from the power source to prevent any further damage.
      2. Check the cooling fans: Open the device and inspect the cooling fans. Clean them if they are clogged with dust or debris. Ensure that the fans are spinning properly. If a fan is not working, it may need to be replaced.
      3. Improve ventilation: Ensure that the NAS is placed in a well-ventilated area. Make sure there is enough space around the device for proper airflow. Consider using additional cooling solutions such as external fans or cooling pads.
      4. Monitor temperature: Install software provided by QNAP to monitor the temperature of the device. This will help you keep track of any overheating issues and take necessary actions.

      Once you have addressed the cooling issue and the device is running within safe temperature ranges, you can attempt data recovery. However, if the device has experienced severe overheating or fan failure, it is recommended to seek professional assistance from a data recovery service provider. They will have the expertise and specialized tools to recover data from the NAS device in such situations.

Post comment
User
Leave a reply
Your email address will not be published. Required fields are marked *

Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

Share

Questions and answers

  • What are the different file access levels available on the QNAP TVS-872XT NAS?

    The QNAP TVS-872XT NAS supports the following file access levels:

    1. Public Access: This level allows anyone on the network to access and read/write files on the NAS without any authentication.
    2. User Access: Users with valid credentials can access their own files and folders on the NAS. The administrator can assign different permissions (read, write, execute, etc.) to individual users.
    3. Group Access: Users can be grouped together, and the administrator can assign permissions to the entire group. This simplifies the process of granting access to multiple users simultaneously.
    4. Guest Access: This level allows guests to access specific files or folders on the NAS without the need for authentication. The administrator can set limitations on guest access.
    5. Domain Access: The NAS can be integrated into an existing Windows Active Directory or LDAP server. This allows users to log in using their domain credentials and access files accordingly.
    6. FTP Access: The NAS supports FTP (File Transfer Protocol) access, allowing users to upload and download files using FTP clients.
    7. Web Access: The NAS provides a web-based file management interface, allowing users to access and manage files through a web browser.
    8. Mobile Access: QNAP provides mobile apps (Qfile, Qmanager, Qphoto, etc.) that allow users to access and manage files on the NAS using their smartphones or tablets.

    These access levels can be configured and customized by the administrator to meet the specific needs of the users and organization.

  • How can I configure file access levels on the QNAP TVS-872XT NAS for different users or groups?

    To configure file access levels on the QNAP TVS-872XT NAS for different users or groups, follow these steps:

    1. Log in to the QNAP NAS web interface using your admin credentials.
    2. Go to "Control Panel" and click on "Shared Folders."
    3. Create a new shared folder or select an existing one that you want to configure access levels for.
    4. Click on "Edit" next to the shared folder you selected.
    5. In the "Permissions" tab, you will see a list of existing users and groups with their respective access permissions.
    6. To add a new user or group, click on the "+" icon.
    7. In the "Add User/Group" window, select either "User" or "Group" from the dropdown menu.
    8. Enter the name of the user or group you want to add and click "OK."
    9. Once the user or group is added, you can set their access permissions by checking the boxes for Read, Write, or Deny.
    10. You can also set advanced permissions by clicking on the "Advanced Permissions" button. This allows you to configure more granular access control settings.
    11. After setting the desired access levels, click "Apply" to save the changes.
    12. Repeat the above steps for each user or group you want to configure access levels for.
    13. Once the access levels are configured, users or groups will have the specified permissions when accessing the shared folder.

    Remember to regularly review and update access levels to ensure the security and integrity of your files.

  • Can you explain the permissions and restrictions associated with each file access level on the QNAP TVS-872XT NAS?

    The QNAP TVS-872XT NAS provides several file access levels with different permissions and restrictions. Here is a breakdown of each access level:

    1. Admin: The admin access level has full control over all aspects of the NAS. This includes the ability to create, modify, and delete files and folders, manage users and groups, adjust system settings, and install or uninstall applications.
    2. Read/Write: Users with the read/write access level can view, create, modify, and delete files and folders. They can also upload and download files, but they do not have administrative privileges to manage system settings or install applications.
    3. Read Only: Users with the read-only access level can only view and download files and folders. They cannot create, modify, or delete any content on the NAS.
    4. Deny Access: This access level restricts users from accessing any files or folders on the NAS. They will not be able to view or download any content.
    5. Custom: The custom access level allows administrators to define specific permissions for individual users or groups. This level provides granular control over file and folder access, allowing administrators to set different permissions for different users or groups.

    It's important to note that access levels can be assigned to individual users or groups, ensuring that multiple users can have different levels of access to the same files and folders. This allows for effective collaboration and data security on the QNAP TVS-872XT NAS.

Hello! This is AI-based Hetman Software virtual assistant, and it will answer any of your questions right away.
Start Chat