How to recover data from QNAP TVS-872XU-RP NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS QNAP TVS-872XU-RP

QNAP TVS-872XU-RP NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from TVS-872XU-RP.

How to recover data from NAS QNAP TVS-872XU-RP

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like QNAP also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

How can regular data verification or checksum processes help maintain data integrity on NAS QNAP TVS-872XU-RP devices?

Regular data verification or checksum processes can help maintain data integrity on NAS QNAP TVS-872XU-RP devices in the following ways:

  1. Detecting Data Corruption: Regular data verification processes involve checking the integrity of the stored data by comparing it against a calculated checksum value. By periodically running data verification checks, any data corruption or errors can be detected. This ensures that the data stored on the NAS device remains intact and has not been altered or corrupted.
  2. Preventing Silent Data Corruption: Silent data corruption refers to the situation where data gets corrupted without any immediate indication or error message. Regular data verification processes can help identify such silent data corruption by comparing the stored data with the checksum value. If the checksum does not match, it indicates that the data has been corrupted, allowing for timely action to restore the data from backups or other measures.
  3. Early Detection of Hardware Issues: Data verification processes not only check the integrity of the stored data but also verify the health of the underlying hardware components. If errors are detected during the verification process, it may indicate potential hardware issues like faulty hard drives or memory modules. Identifying these issues early on can prevent further data corruption and allow for timely hardware maintenance or replacement.
  4. Ensuring Data Consistency: By regularly running data verification or checksum processes, data consistency can be ensured across different copies or backups of the data. If inconsistencies are detected, it indicates that one or more copies of the data have been corrupted or modified. This allows for taking corrective actions like restoring the data from a known good backup or identifying the cause of inconsistency and rectifying it.
  5. Maintaining Data Reliability: Data integrity is crucial for maintaining the reliability of the stored data. By regularly verifying the data using checksum processes, the NAS device can ensure that the data remains reliable and trustworthy. This is particularly important for critical data or sensitive information where any corruption or alteration can have significant consequences.

Overall, regular data verification or checksum processes on NAS QNAP TVS-872XU-RP devices can help in maintaining data integrity, preventing data corruption, detecting hardware issues, ensuring data consistency, and maintaining data reliability.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS TVS-872XU-RP can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with QNAP TVS-872XU-RP. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a QNAP

How to recover data from a QNAP

TVS-872XU-RP has 8 HDD slots, and it supports the following array types:

  • RAID 50;
  • RAID 60;
  • RAID 6;
  • RAID 5;
  • RAID 10;
  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • ZFS;
  • EXT4;
  • EXT3;
  • exFAT;
  • FAT32 (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The QNAP TVS-872XU-RP network-attached storage keeps QTS (QuTS hero) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS TVS-872XU-RP, feel free to leave a comment!
  • Eardwulf Woosley
    Eardwulf Woosley 17.09.2023 01:46 #
    Can data recovery from a NAS QNAP TVS-872XU-RP device be done if the disks have been reformatted?
    • Hetman Software
      Hetman Software 17.09.2023 01:59 #

      If the disks of a QNAP TVS-872XU-RP NAS device have been reformatted, data recovery becomes more challenging but not impossible. Reformatting erases the file system metadata, making it difficult for the operating system to locate and access the data. However, the actual data might still be present on the disks until overwritten by new data.

      To recover data from reformatted disks on a QNAP NAS device, you can try the following steps:

      1. Stop using the NAS immediately to prevent further data overwriting.
      2. Remove the disks from the NAS and connect them to a computer.
      3. Use a data recovery software tool like "TestDisk" or "EaseUS Data Recovery Wizard" to scan the disks for recoverable data.
      4. The software might be able to detect and recover files, even without the original file system metadata.
      5. If the software doesn't yield satisfactory results, you may need to seek professional data recovery services. They have specialized tools and expertise to recover data from reformatted disks.

      Remember, the success of data recovery depends on various factors, such as the extent of disk usage after reformatting and the effectiveness of the recovery software or service.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the necessary steps to physically set up a QNAP TVS-872XU-RP NAS at home?

    Setting up a QNAP TVS-872XU-RP NAS at home involves several steps. Here's a general outline of the process:

    1. Unpack the NAS: Carefully remove the NAS from its packaging. Ensure all the included accessories, such as power cables, network cables, and rack-mount brackets, are present.
    2. Choose a suitable location: Select a suitable location for the NAS, preferably in a cool, well-ventilated area. Ensure there is enough space for proper airflow and easy access to the device.
    3. Install hard drives: The TVS-872XU-RP supports up to 8 hard drives. Depending on your storage requirements, install the desired number of drives into the NAS. Follow the manufacturer's instructions for installing the drives properly.
    4. Connect the NAS to the network: Connect one end of the network cable to the LAN port on the NAS and the other end to your home network switch or router. Ensure a stable network connection is established.
    5. Connect peripherals: If you have any additional peripherals like a monitor, keyboard, or mouse, connect them to the appropriate ports on the NAS. This step is optional as most NAS devices are managed remotely through a web interface.
    6. Power on the NAS: Connect the power cable to the NAS and plug it into a power outlet. Press the power button to turn on the device. Wait for the NAS to boot up, which may take a few minutes.
    7. Access the NAS web interface: Open a web browser on a computer connected to the same network as the NAS. Enter the IP address of the NAS in the address bar to access the web interface. The IP address can typically be found in the NAS documentation or obtained from your router's admin panel.
    8. Set up the NAS: Follow the on-screen instructions to complete the initial setup of the NAS. This includes configuring network settings, creating user accounts, and setting up storage volumes.
    9. Configure RAID: If you plan to use a RAID configuration for data redundancy and performance, configure RAID settings through the NAS web interface. Choose the appropriate RAID level and follow the instructions to initialize and format the drives.
    10. Set up shared folders: Create shared folders on the NAS to organize and manage your data. Assign appropriate access permissions to users or user groups.
    11. Enable additional features: QNAP NAS devices offer various additional features like remote access, backup solutions, media streaming, and more. Enable and configure these features based on your requirements.
    12. Test and optimize: Once the initial setup is complete, perform tests to ensure the NAS is functioning correctly. Optimize settings and configurations as needed.

    It's important to note that the exact steps may vary slightly depending on the specific firmware version and setup preferences. Always refer to the manufacturer's documentation for detailed instructions.

  • How do I configure the network settings and connect the QNAP NAS to my home network?

    To configure the network settings and connect your QNAP NAS to your home network, you can follow these steps:

    1. Connect the QNAP NAS to your router using an Ethernet cable.
    2. Power on the QNAP NAS and wait for it to boot up.
    3. On your computer, open a web browser and enter the IP address of the QNAP NAS. The default IP address is usually "192.168.1.100" or "169.254.100.100".
    4. The QNAP NAS web interface will appear. Login with the default credentials (admin/admin).
    5. Once logged in, go to "Control Panel" and click on "Network & File Services".
    6. In the "Network & File Services" section, click on "Network" and then "TCP/IP".
    7. Here, you can configure the network settings for your QNAP NAS. You can choose to set a static IP address or use DHCP to obtain an IP address automatically from your router.
    8. If you choose to set a static IP address, enter the IP address, subnet mask, gateway, and DNS server information provided by your router.
    9. Click "Apply" to save the network settings.
    10. After configuring the network settings, go to "Control Panel" and click on "Network & File Services" again.
    11. In the "Network & File Services" section, click on "Network" and then "Windows Networking".
    12. Enable the "Enable Windows file service" option and click "Apply".
    13. Your QNAP NAS should now be connected to your home network. You can access it from any computer on the same network by entering the IP address of the QNAP NAS in a file explorer or web browser.

    Note: The steps may vary slightly depending on the model and firmware version of your QNAP NAS. It's always recommended to refer to the user manual or QNAP's support website for specific instructions related to your device.

  • What are the key steps to initialize and configure the storage on the QNAP TVS-872XU-RP NAS for optimal performance and data protection?

    To initialize and configure the storage on the QNAP TVS-872XU-RP NAS for optimal performance and data protection, follow these key steps:

    1. Install and connect the hard drives: Install the required number of hard drives into the NAS and ensure they are properly connected.
    2. Power on and access the NAS: Power on the NAS and connect it to your network. Access the NAS using its IP address or hostname through a web browser.
    3. Initialize the storage: In the NAS web interface, go to "Storage & Snapshots" and click on "Storage/Snapshots" on the left sidebar. Click on "Storage" and select "New Storage Pool." Follow the wizard to create a new storage pool and select the desired RAID level (e.g., RAID 5, RAID 6) for data protection.
    4. Create volumes: After creating the storage pool, click on "Volume" and select "New Volume." Follow the wizard to create a new volume, specify the volume size, file system (e.g., EXT4, NTFS), and other settings. You can create multiple volumes if needed.
    5. Enable RAID scrubbing: RAID scrubbing helps to maintain the integrity of data on the NAS. In the NAS web interface, go to "Storage & Snapshots" > "Storage/Snapshots" > "Storage Pool." Select the storage pool you created and click on "Edit." Enable "RAID Scrubbing" and set a schedule for regular checks.
    6. Configure RAID rebuild priority: In case of a hard drive failure, the NAS will initiate a RAID rebuild process to restore data. In the NAS web interface, go to "Storage & Snapshots" > "Storage/Snapshots" > "Storage Pool." Select the storage pool and click on "Edit." Adjust the RAID rebuild priority to balance performance and data protection.
    7. Enable snapshot replication: Snapshots create point-in-time copies of data for quick recovery. In the NAS web interface, go to "Storage & Snapshots" > "Snapshot" > "Snapshot Replication." Follow the wizard to set up snapshot replication to another NAS or remote server for data protection.
    8. Enable encryption (if required): If you need to secure your data, enable encryption for the volumes. In the NAS web interface, go to "Storage & Snapshots" > "Storage/Snapshots" > "Volume." Select the volume and click on "Edit." Enable encryption and set a password.
    9. Configure network settings: Ensure the NAS is connected to your network and configured with appropriate IP settings. You can set a static IP address or use DHCP. Go to "Control Panel" > "Network & File Services" > "Network" to configure network settings.
    10. Set up user accounts and access permissions: Create user accounts and assign appropriate access permissions to ensure secure data access. In the NAS web interface, go to "Control Panel" > "Privilege" > "Users" to create users and manage their permissions.

    By following these steps, you can initialize and configure the storage on the QNAP TVS-872XU-RP NAS for optimal performance and data protection. It is recommended to refer to the NAS user manual or consult QNAP support for detailed instructions specific to your model.

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