
- Why Regular Data Recovery Tools Can’t Restore Files from RAID
- Key Information About the NAS QNAP TVS-882
- How to Remove Hard Disks from Your NAS and Connect Them to a PC
Why Regular Data Recovery Tools Can’t Restore Files from RAID
Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.
This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.
Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like QNAP often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.
Are there any recommended best practices for securely storing usernames and passwords on NAS QNAP TVS-882 devices?
Yes, there are several recommended best practices for securely storing usernames and passwords on NAS QNAP TVS-882 devices. Here are some of them:
- Enable Two-Factor Authentication (2FA): QNAP devices support 2FA, which adds an extra layer of security by requiring a second verification step, usually through a mobile app or SMS. Enable 2FA to protect your login credentials.
- Use Strong and Unique Passwords: Ensure that you use strong passwords that are difficult to guess. Avoid using common or easily guessable passwords. Additionally, use a unique password for your QNAP device and avoid reusing it for other accounts.
- Regularly Update Firmware: Keep your QNAP device's firmware up to date. Manufacturers release firmware updates to address security vulnerabilities and improve overall system security. Regularly check for updates and apply them promptly.
- Limit Access and Use User Groups: Create separate user accounts for each person who needs access to the NAS device. Assign appropriate access rights and permissions based on their roles. Utilize user groups to simplify the management of access rights.
- Enable Network Access Protection: QNAP devices provide network access protection features like IP blocking, which can help prevent unauthorized access attempts. Configure and enable these features to add an extra layer of security.
- Regularly Backup Data: Implement a regular backup strategy to ensure that your data is protected in case of any security breaches or hardware failures. Use QNAP's built-in backup features or third-party backup solutions to create backups regularly.
- Secure Remote Access: If you need remote access to your QNAP device, use secure protocols such as HTTPS or VPN (Virtual Private Network) to encrypt the connection and protect your login credentials from interception.
- Disable Unused Services: Disable any unnecessary services or features that you don't use on your QNAP device. Reducing the attack surface by disabling unused services can help minimize the risk of unauthorized access.
- Regularly Monitor and Audit: Monitor your QNAP device's logs and enable auditing features to detect any suspicious activities. Regularly review the logs and audit reports to identify potential security issues or unauthorized access attempts.
- Educate Users: Educate all users who have access to the QNAP device about best practices for password security, phishing attacks, and other common security threats. Promote a culture of security awareness and encourage users to report any suspicious activities.
Remember, implementing these best practices can significantly enhance the security of your QNAP TVS-882 device, but it's important to stay vigilant and keep up with the latest security recommendations from QNAP.
How to Remove Hard Disks from Your NAS and Connect Them to a PC
Although the NAS TVS-882 can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:
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Power off the NAS and disconnect it from the power source.
WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.
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Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.
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Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.
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Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.
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Step-by-Step Data Recovery with Hetman RAID Recovery

This program restores data from damaged RAID arrays and is fully compatible with QNAP TVS-882. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.
How to recover data from a QNAP
TVS-882 has 8 HDD slots, and it supports the following array types:
- RAID 50;
- RAID 60;
- RAID 6;
- RAID 5;
- RAID 10;
- RAID 0;
- RAID 1;
- JBOD;
NAS supports:
- ZFS;
- EXT4;
- EXT3;
- exFAT;
- FAT32 (External Disk Only);
- NTFS (External Disk Only);
- HFS+ (External Disk Read Only);
How to Safely Recover Data from Disk Images
This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:
- Overwriting during the recovery process;
- Additional data loss caused by bad sectors;
- User errors.
To create a disk image, follow these steps:
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Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.
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In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.
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When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

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Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

Where Are the User’s Files Actually Stored?
The QNAP TVS-882 network-attached storage keeps QTS (QuTS hero) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.
RAID Recovery Software: Detailed Comparison
| Product | Operating system | RAID controller support | Supported file systems | Virtual RAID controller support | Data recovery from damaged RAID | File preview |
|---|---|---|---|---|---|---|
| Hetman RAID Recovery | Windows, Linux, MacOS | Yes, over 100 controllers | FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS | Yes | Yes | Yes |
| DiskInternals RAID Recovery | Windows | Yes, over 10 controllers | FAT, NTFS, Ext2/3/4, HFS+ | No | Yes | Yes |
| R-Studio | Windows, Mac, Linux | Yes, over 20 controllers | FAT, NTFS, Ext2/3/4, HFS+ | Yes | Yes | Yes |
| UFS Explorer RAID Recovery | Windows, Mac, Linux | Yes, over 100 controllers | FAT, NTFS, Ext2/3/4, HFS+ | Yes | Yes | Yes |
| EaseUS Data Recovery | Windows | Yes, over 20 controllers | FAT, NTFS, Ext2/3/4, HFS+ | No | Yes | Yes |
| ReclaiMe Free RAID Recovery | Windows | Yes, over 100 controllers | FAT, NTFS, Ext2/3/4, HFS+ | Yes | Yes | Yes |


Yes, there are several precautions that need to be taken while attempting data recovery from a QNAP TVS-882 NAS device:
Remember, data recovery from a NAS device can be complex, and it is always better to seek professional help to maximize the chances of successful recovery without further data loss.