Key Features of Recovering Data from NAS QNAP TVS-972XU-RP Storage at Home

Recover data from ⭐ NAS storage in your home using software with powerful scanning capabilities.

Key Features of Recovering Data from NAS QNAP TVS-972XU-RP Storage at Home

QNAP TVS-972XU-RP NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from TVS-972XU-RP.

Key Features of Recovering Data from NAS QNAP TVS-972XU-RP Storage at Home

RAID Recovery™ 2.6
Recover data from damaged RAID arrays inaccessible from a computer.
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Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like QNAP also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Are there any recommended practices for protecting NAS QNAP TVS-972XU-RP devices against physical theft or unauthorized access that can lead to data loss?

Yes, there are several recommended practices to protect QNAP TVS-972XU-RP devices against physical theft or unauthorized access:

  1. Secure physical location: Place the NAS device in a secure and locked room or cabinet to prevent unauthorized physical access.
  2. Strong passwords: Set strong and unique passwords for all user accounts, including the administrator account. Avoid using default or easily guessable passwords.
  3. Enable two-factor authentication (2FA): Enable 2FA for all user accounts to add an extra layer of security. This ensures that even if someone obtains the password, they would still need the second factor (e.g., a mobile app or SMS code) to access the device.
  4. Regular firmware updates: Keep the NAS firmware up to date with the latest security patches and bug fixes. QNAP regularly releases firmware updates that address vulnerabilities and enhance security.
  5. Disable unnecessary services: Disable any unnecessary services or features on the NAS device to reduce the attack surface. Only enable the services that are required for your specific needs.
  6. Network segregation: Place the NAS device on a separate network or VLAN to isolate it from other devices. This helps prevent unauthorized access to the NAS through compromised devices on the network.
  7. Firewall and network security: Configure a firewall to restrict access to the NAS, allowing only necessary ports and protocols. Additionally, consider implementing network security measures like intrusion detection and prevention systems (IDPS) or network access control (NAC) solutions.
  8. Data encryption: Enable encryption for sensitive data stored on the NAS. QNAP provides options for encrypting shared folders or using full-disk encryption to protect data at rest.
  9. Regular backups: Implement a robust backup strategy to ensure data can be restored in case of theft or data loss. Regularly backup data to an offsite location or cloud storage to minimize the impact of physical theft.
  10. Physical security measures: Use physical security measures like surveillance cameras, alarms, and access control systems to protect the physical environment where the NAS is located.

By following these recommended practices, you can significantly enhance the security of your QNAP TVS-972XU-RP device and protect it against physical theft or unauthorized access.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS TVS-972XU-RP can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with QNAP TVS-972XU-RP. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a QNAP

How to recover data from a QNAP

TVS-972XU-RP has 9 HDD slots, and it supports the following array types:

  • RAID 50;
  • RAID 60;
  • RAID 6;
  • RAID 5;
  • RAID 10;
  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • ZFS;
  • EXT4;
  • EXT3;
  • exFAT;
  • FAT32 (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The QNAP TVS-972XU-RP network-attached storage keeps QTS (QuTS hero) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS TVS-972XU-RP, feel free to leave a comment!
  • Edwin Eady
    Edwin Eady 16.09.2023 06:57 #
    Is it necessary to have a backup of the NAS QNAP TVS-972XU-RP data before attempting data recovery?
    • Hetman Software
      Hetman Software 16.09.2023 08:00 #

      Yes, it is highly recommended to have a backup of the data on your QNAP TVS-972XU-RP NAS before attempting any data recovery. This is because the data recovery process itself can be complex and there is always a risk of further data loss or damage to the existing data. Having a backup ensures that you have a copy of your important data that can be easily restored in case anything goes wrong during the recovery process.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the different security features available in the QNAP TVS-972XU-RP NAS device to ensure file access security?

    The QNAP TVS-972XU-RP NAS device offers several security features to ensure file access security. Some of these features include:

    1. Access Control List (ACL): This feature allows administrators to control and restrict access to files and folders based on user permissions. It provides granular control over who can read, write, or execute specific files.
    2. User and Group Management: The NAS device allows administrators to create and manage user accounts and groups. This helps in organizing users and assigning appropriate access permissions to different files and folders.
    3. Folder Encryption: The NAS device supports folder-level encryption, allowing users to encrypt specific folders and their contents. This ensures that even if someone gains unauthorized access to the NAS, they cannot access the encrypted files without the encryption key.
    4. IP Access Control: Administrators can restrict access to the NAS based on IP addresses or IP ranges. This helps in preventing unauthorized access from specific networks or locations.
    5. Network Share Encryption: The NAS device supports network share encryption using protocols like SMB and AFP. This ensures that data transferred between the NAS and connected devices is encrypted, protecting it from eavesdropping or interception.
    6. Two-Factor Authentication (2FA): The NAS device supports 2FA, which adds an extra layer of security during login. Users need to provide a second verification factor, such as a unique code generated by a mobile app, in addition to their password.
    7. Antivirus Protection: The NAS device comes with built-in antivirus software that can scan files and folders for malware and viruses. It helps in preventing the spread of infected files and protects the data stored on the NAS.
    8. Network Security: The NAS device supports various network security protocols, including SSL/TLS encryption for secure data transfer, firewall settings, and network access protection mechanisms like IP blocking and brute-force attack protection.
    9. Audit Logs: The NAS device maintains detailed logs of user activities, including file access, modifications, and system changes. These logs can be reviewed by administrators to monitor and track any suspicious or unauthorized activities.

    These security features help ensure that file access to the QNAP TVS-972XU-RP NAS device is controlled, encrypted, and protected from unauthorized access or malicious activities.

  • How does the QNAP TVS-972XU-RP NAS device provide secure remote access to files and folders?

    The QNAP TVS-972XU-RP NAS device provides secure remote access to files and folders through several mechanisms:

    1. Virtual Private Network (VPN): The device supports VPN connections, allowing users to establish a secure and encrypted connection to the NAS over the internet. This ensures that data transmitted between the remote user and the NAS is protected from unauthorized access.
    2. Secure Sockets Layer (SSL) encryption: The NAS device utilizes SSL encryption to secure remote access connections. SSL ensures that data transmitted between the user's device and the NAS is encrypted, preventing eavesdropping and tampering.
    3. Two-factor authentication (2FA): The TVS-972XU-RP supports 2FA, which adds an extra layer of security to remote access. Users are required to provide a second form of authentication, such as a unique code generated by a mobile app, in addition to their password.
    4. Access control and permissions: The NAS device allows administrators to set access control and permissions for individual users or user groups. This ensures that only authorized users have remote access to specific files and folders, adding an additional layer of security.
    5. Firewall and IP blocking: The NAS device includes a built-in firewall that can be configured to block unauthorized access attempts. It also supports IP blocking, allowing administrators to restrict access from specific IP addresses or IP ranges.

    By combining these features, the QNAP TVS-972XU-RP NAS device provides a secure remote access solution that protects files and folders from unauthorized access and ensures data integrity.

  • Can you explain the role of user permissions and access control lists (ACLs) in maintaining file access security on the QNAP TVS-972XU-RP NAS device?

    User permissions and access control lists (ACLs) play a crucial role in maintaining file access security on the QNAP TVS-972XU-RP NAS device.

    User permissions refer to the specific rights and privileges assigned to individual users or user groups. These permissions determine what actions a user can perform on files and folders stored on the NAS device. By assigning appropriate permissions, administrators can control who can view, modify, delete, or execute files.

    Access control lists (ACLs) provide a more granular level of control by allowing administrators to define access permissions for specific users or groups on individual files or folders. ACLs enable administrators to set permissions for multiple users or groups simultaneously, making it easier to manage access control for large-scale deployments.

    On the QNAP TVS-972XU-RP NAS device, administrators can create user accounts and user groups, and assign permissions to these entities. User accounts can be assigned specific roles (e.g., administrator, user, guest) with predefined permissions, or custom permissions can be set for each user. User groups can be created to simplify permission management, as permissions can be assigned to groups rather than individual users.

    The NAS device also supports the use of ACLs to define access permissions. ACLs allow administrators to set permissions for specific users or groups on individual files or folders. This level of granularity ensures that only authorized users can access sensitive files or folders.

    By properly configuring user permissions and ACLs on the QNAP TVS-972XU-RP NAS device, administrators can maintain file access security, prevent unauthorized access, and ensure that users have appropriate levels of access to files and folders stored on the NAS device.

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