How to recover data from QNAP VS-2204 Pro+ NAS

Contents

• Why can’t ordinary software tools restore files from RAID?
• How to take hard disks out of the NAS and connect them to a PC?
  • Restoring data with Hetman RAID Recovery
  • Safe recovery from disk images
  • Where are user’s files stored?
  • Comparison of software for RAID recovery

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like QNAP also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

How can regular disk health monitoring and analysis help in preventing potential data loss on NAS QNAP VS-2204 Pro+ devices?

Regular disk health monitoring and analysis can help in preventing potential data loss on NAS QNAP VS-2204 Pro+ devices in the following ways:

1. Early detection of disk failures: By regularly monitoring the health of the disks, you can identify any signs of potential failures such as bad sectors, increased error rates, or abnormal temperature readings. This allows you to take proactive measures like replacing the failing disk before it completely fails and causes data loss.
2. RAID array maintenance: QNAP devices usually use RAID configurations for data redundancy and protection. Monitoring the disk health helps in identifying any issues with the RAID array, such as degraded or failed disks. Promptly replacing the faulty disks and rebuilding the array ensures the data remains intact and accessible.
3. SMART monitoring: Self-Monitoring, Analysis, and Reporting Technology (SMART) is a feature available on most modern hard drives. It provides detailed information about the drive's health, including attributes like temperature, read/write error rates, and spin-up time. Regularly analyzing SMART data can help in identifying potential issues and taking necessary actions to prevent data loss.
4. Scheduled disk checks: Regularly scheduling disk checks and surface scans can help in identifying and repairing any disk errors or bad sectors. This process ensures that the disks are in optimal condition and reduces the risk of data loss due to disk failures.
5. Data backup and replication: Regular disk health monitoring can remind you to regularly backup your data and set up replication to another NAS or cloud storage. This provides an additional layer of protection in case of disk failures or other unforeseen events.

Overall, regular disk health monitoring and analysis help in maintaining the reliability and performance of the NAS device, reducing the risk of data loss, and ensuring the safety of your valuable data.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS VS-2204 Pro+ can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

1. Turn off the storage and disconnect it from the power supply.

   WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

   Go to view

   

   How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

This program recovers data from damaged RAID arrays and is fully compatible with QNAP VS-2204 Pro+. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view

How to recover data from a QNAP

VS-2204 Pro+ has 2 HDD slots, and it supports the following array types:

• RAID 1;

NAS supports:

• ZFS;
• EXT4;
• EXT3;
• exFAT;
• FAT32 (External Disk Only);
• NTFS (External Disk Only);
• HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

• Overwriting during the recovery process;
• Loss resulting from bad sectors;
• User mistakes.

To create an image, do the following:

1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

2. Select the disk in the main window, and choose from the menu Tools – Save Disk. You can select multiple disks to be saved.

3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

   

4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

   

Where are user’s files stored?

The QNAP VS-2204 Pro+ network-attached storage keeps QTS (QuTS hero) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery