How to recover data from QNAP VS-8024U-RP NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS QNAP VS-8024U-RP

QNAP VS-8024U-RP NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from VS-8024U-RP.

How to recover data from NAS QNAP VS-8024U-RP

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like QNAP also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Are there any recommended steps to take after detecting or suspecting data loss on a NAS QNAP VS-8024U-RP device?

If you suspect or detect data loss on a QNAP VS-8024U-RP NAS device, here are some recommended steps to take:

  1. Stop all write operations: As soon as you suspect data loss, stop any further write operations to the NAS device. This helps prevent overwriting of any potentially recoverable data.
  2. Check hardware and connections: Ensure that all hardware components are properly connected and functioning correctly. Check cables, power supply, and network connections to eliminate any potential hardware issues.
  3. Verify data loss: Confirm that data loss has indeed occurred by checking for missing or inaccessible files and folders. This can be done by accessing the NAS device's file system or through the QNAP management interface.
  4. Contact QNAP support: Reach out to QNAP support for assistance. They can provide guidance specific to your device and help troubleshoot the issue. Provide them with detailed information about the problem and any error messages you encounter.
  5. Perform data recovery: If QNAP support confirms data loss and cannot assist in restoring it, you may need to consider data recovery options. QNAP provides a data recovery service, or you can seek assistance from professional data recovery specialists who specialize in NAS devices.
  6. Restore from backups: If you have regular backups of your data, restore the lost files from your backup solution. This step highlights the importance of maintaining up-to-date backups to minimize the impact of data loss.
  7. Implement preventive measures: Once the data loss issue is resolved, take steps to prevent future incidents. This includes regular backups, implementing RAID for data redundancy, ensuring firmware and software updates are applied, and monitoring the health of your NAS device.

Remember, data recovery can be a complex and time-consuming process, so it's crucial to act promptly and seek professional help if necessary.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS VS-8024U-RP can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with QNAP VS-8024U-RP. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a QNAP

How to recover data from a QNAP

VS-8024U-RP has 8 HDD slots, and it supports the following array types:

  • RAID 50;
  • RAID 60;
  • RAID 6;
  • RAID 5;
  • RAID 10;
  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • ZFS;
  • EXT4;
  • EXT3;
  • exFAT;
  • FAT32 (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The QNAP VS-8024U-RP network-attached storage keeps QTS (QuTS hero) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes


We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS VS-8024U-RP, feel free to leave a comment!
  • Jonah Theyer
    Jonah Theyer 16.09.2023 17:50 #
    Are there any software tools available for data recovery from NAS QNAP VS-8024U-RP?
    • Hetman Software
      Hetman Software 16.09.2023 17:59 #

      Yes, there are several software tools available for data recovery from QNAP NAS devices, including the QNAP NAS Data Recovery software. This software is specifically designed to recover data from QNAP NAS devices, including the VS-8024U-RP model. Additionally, there are other third-party data recovery software tools available, such as EaseUS Data Recovery Wizard, R-Studio, and GetDataBack, which can also be used for data recovery from QNAP NAS devices.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.


Questions and answers

  • How does the NAS QNAP VS-8024U-RP compare to other storage solutions in terms of performance and reliability for storing video game data?

    The NAS QNAP VS-8024U-RP is a rack-mounted storage solution designed for surveillance purposes rather than specifically for storing video game data. However, it can still be used for this purpose.

    In terms of performance, the QNAP VS-8024U-RP is equipped with a high-performance Intel processor, which allows for fast data processing and transfer speeds. It also supports RAID configurations, which can enhance data protection and performance. However, compared to dedicated gaming storage solutions, such as SSDs or high-end NAS devices, the performance of the QNAP VS-8024U-RP may be relatively lower.

    When it comes to reliability, QNAP is known for producing reliable and durable NAS devices. The VS-8024U-RP includes redundant power supplies and multiple network ports, which can help ensure uninterrupted operation and minimize the risk of data loss. However, compared to purpose-built gaming storage solutions, the QNAP VS-8024U-RP may not offer the same level of reliability and performance optimization specifically tailored for gaming requirements.

    If you are primarily looking for a storage solution for video game data, it may be worth considering dedicated gaming storage devices, such as high-performance SSDs or NAS systems specifically designed for gaming. These solutions often offer faster data transfer speeds, optimized caching algorithms, and gaming-specific features to enhance performance and reliability.

  • What are the key features and specifications of the NAS QNAP VS-8024U-RP that make it a suitable choice for storing video game data?

    The NAS QNAP VS-8024U-RP is a suitable choice for storing video game data due to its key features and specifications:

    1. High storage capacity: It supports up to 24 hard drives, allowing for a large amount of data storage. This is crucial for storing video game data, which can often be large in size.
    2. Redundant power supply: The RP in the model name stands for redundant power supply. This means that the NAS has two power supplies, providing a backup in case one fails. This ensures that the system remains operational and prevents data loss.
    3. RAID support: The NAS supports various RAID configurations, such as RAID 0, 1, 5, 6, 10, 50, and 60. RAID provides data redundancy and improves data protection. This is essential for video game data, as it can be critical to prevent data loss or corruption.
    4. High-performance hardware: The NAS is equipped with a powerful processor and ample RAM, allowing for fast data transfer and processing. This is important for video game data, as it needs to be accessed quickly to provide a smooth gaming experience.
    5. Multiple connectivity options: The NAS offers multiple connectivity options, including Ethernet ports, USB ports, and HDMI output. This allows for easy integration with gaming consoles, PCs, and other devices, making it convenient to access and transfer game data.
    6. Data backup and synchronization: The NAS supports various backup and synchronization methods, such as RTRR (Real-Time Remote Replication), rsync, and cloud backup. This ensures that video game data can be backed up and synchronized to other devices or cloud storage, providing an additional layer of data protection.
    7. Scalability: The NAS supports expansion units, allowing for easy scalability as storage needs grow. This is beneficial for video game data, as game installations and updates can take up a significant amount of space over time.

    Overall, the NAS QNAP VS-8024U-RP offers high storage capacity, data redundancy, performance, connectivity options, and scalability, making it a suitable choice for storing video game data.

  • Can the NAS QNAP VS-8024U-RP effectively handle the storage requirements of modern video games, including large file sizes and frequent data access?

    The NAS QNAP VS-8024U-RP is primarily designed for video surveillance and is not specifically optimized for gaming purposes. While it can handle large file sizes and frequent data access, it may not provide the best performance for modern video games.

    Gaming typically requires high-speed storage solutions to ensure smooth gameplay and quick loading times. The VS-8024U-RP may not offer the same level of performance as dedicated gaming storage solutions such as SSDs or high-performance HDDs.

    If you are looking for a storage solution specifically for gaming, it is recommended to consider dedicated gaming storage options that prioritize speed and performance, such as NVMe SSDs or high-capacity HDDs with fast read/write speeds.

    However, if you plan to use the QNAP NAS for general file storage and occasional gaming, it should be able to handle the storage requirements adequately.

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