How to recover data from QNAP VS-8032 NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS QNAP VS-8032

QNAP VS-8032 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from VS-8032.

How to recover data from NAS QNAP VS-8032

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like QNAP also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Are there any recommended practices for off-site backup storage to prevent complete data loss in the event of a disaster?

Yes, there are several recommended practices for off-site backup storage to prevent complete data loss in the event of a disaster. Here are some of them:

  1. Choose a geographically distant location: Ensure that your off-site backup storage is located far enough from your primary site to minimize the risk of both locations being affected by the same disaster. This helps protect against regional disasters like floods, earthquakes, or hurricanes.
  2. Use a secure and reliable facility: Select a reputable data center or storage facility that provides high-level security measures, such as surveillance systems, access controls, fire suppression systems, and redundant power supplies. The facility should also have a reliable backup infrastructure and disaster recovery protocols in place.
  3. Implement encryption: Encrypt your data before sending it to off-site storage. This ensures that even if the data is compromised, it remains unreadable without the encryption key. Use strong encryption algorithms and secure key management practices.
  4. Regularly test the backup and recovery process: Perform regular tests to validate the backup and recovery process. This includes testing the restoration of data from the off-site storage to ensure that it is accessible and usable. Regular testing helps identify any issues or gaps in the backup strategy.
  5. Implement multiple backup copies: Maintain multiple copies of your data in different off-site locations. This provides an additional layer of protection against data loss in case one location becomes unavailable or compromised.
  6. Use a combination of backup methods: Employ a combination of onsite and off-site backups. Onsite backups provide quick access to data for immediate recovery, while off-site backups serve as a safety net in case of a complete site failure.
  7. Automate the backup process: Use automated backup solutions to ensure that backups are performed regularly and consistently. Manual backups are prone to errors and can be easily forgotten, so automation helps ensure data is always protected.
  8. Regularly review and update your backup strategy: Periodically review and update your backup strategy to accommodate changes in your data storage requirements, technology advancements, and potential risks. A well-maintained and up-to-date backup strategy is crucial for effective disaster recovery.

Remember, it's essential to combine these practices with a comprehensive disaster recovery plan that includes steps for data restoration, prioritization of critical systems, and clear communication protocols during a disaster situation.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS VS-8032 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with QNAP VS-8032. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a QNAP

How to recover data from a QNAP

VS-8032 has 8 HDD slots, and it supports the following array types:

  • RAID 50;
  • RAID 60;
  • RAID 6;
  • RAID 5;
  • RAID 10;
  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • ZFS;
  • EXT4;
  • EXT3;
  • exFAT;
  • FAT32 (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The QNAP VS-8032 network-attached storage keeps QTS (QuTS hero) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes


We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS VS-8032, feel free to leave a comment!
  • Jared Burch
    Jared Burch 16.09.2023 16:50 #
    How to recover data from NAS QNAP VS-8032?
    • Hetman Software
      Hetman Software 16.09.2023 18:00 #

      To recover data from a QNAP VS-8032 NAS, you can follow these steps:

      1. Check the NAS status: Ensure that the NAS is powered on and connected to the network properly.
      2. Access the QNAP NAS interface: Open a web browser and enter the IP address of the NAS in the address bar. Log in using your credentials.
      3. Check the storage status: Go to the "Storage & Snapshots" section and check if the storage volume is healthy. If it is degraded or crashed, you may need to rebuild or repair it before recovering data.
      4. Check the Recycle Bin: QNAP NAS has a Recycle Bin feature where deleted files are stored temporarily. Check if your required files are present in the Recycle Bin and restore them if necessary.
      5. Use File Station: File Station is a file management tool in the QNAP interface. Navigate to the location where your files were stored and check if they are still available. If the files are deleted or corrupted, proceed to the next step.
      6. Use a data recovery software: If the above steps don't help, you can use a third-party data recovery software specifically designed for NAS devices. Some popular options include EaseUS Data Recovery Wizard, Stellar Data Recovery, or R-Studio. Install the software on your computer and follow the instructions to scan and recover data from the NAS.
      7. Contact QNAP Support: If you are unable to recover the data using the above methods, it is recommended to contact QNAP support for further assistance. They may have advanced recovery options or suggest professional data recovery services.

      Note: It's always a good practice to have regular backups of your important data to prevent data loss situations.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.


Questions and answers

  • How can I set up and configure iTunes support on a QNAP VS-8032 NAS device?

    To set up and configure iTunes support on a QNAP VS-8032 NAS device, you can follow these steps:

    1. Connect the QNAP NAS device to your network and ensure it is powered on.
    2. Access the QNAP NAS administration interface by typing its IP address into a web browser.
    3. Log in using your administrator credentials.
    4. Navigate to the "Control Panel" and then click on "Applications" or "App Center."
    5. In the App Center, search for "iTunes Server" and click on the "Install" button to download and install the iTunes Server application.
    6. Once installed, go back to the Control Panel and click on "Multimedia Management" or "Media Library."
    7. In the Media Library settings, click on the "Media" tab and enable the "iTunes Service" option.
    8. Configure the iTunes service by specifying the media folders you want to make available to iTunes. You can add folders by clicking on the "+" button and browsing to the desired location on your NAS.
    9. Customize the iTunes server settings according to your preferences, such as setting a server name, enabling password protection, etc.
    10. Click on "Apply" or "Save" to save the changes.

    Now, you should be able to access your QNAP NAS device from iTunes on your computer or other devices connected to the same network. Launch iTunes, and your QNAP NAS should appear under the "Shared" section in the left sidebar. You can then browse and play the media files stored on your NAS through iTunes.

    Note: Make sure your media files are in a supported format by iTunes, such as MP3, AAC, or Apple Lossless.

  • What are the benefits and limitations of using iTunes on a QNAP VS-8032 NAS compared to other storage options?

    Using iTunes on a QNAP VS-8032 NAS has several benefits and limitations compared to other storage options:


    1. Centralized storage: By using a NAS, you can store your iTunes library in one central location, accessible by multiple devices. This allows for easy sharing and syncing of media files across different devices.
    2. Data protection: QNAP NAS devices often come with RAID configurations, which provide data redundancy and protection against drive failures. This ensures that your iTunes library is safe and can be easily recovered in case of hardware issues.
    3. Remote access: QNAP NAS devices offer remote access capabilities, allowing you to access your iTunes library from anywhere with an internet connection. This is particularly useful when you want to stream your media files on the go.
    4. Media server functionality: QNAP NAS devices can act as media servers, allowing you to stream your iTunes library to various devices such as smart TVs, gaming consoles, or mobile devices. This enhances the overall media streaming experience.


    1. Limited storage capacity: The QNAP VS-8032 NAS has a maximum capacity of 32 hard drives, which may not be sufficient for users with large iTunes libraries or those who require extensive storage for other purposes.
    2. Cost: QNAP NAS devices can be relatively expensive compared to other storage options such as external hard drives or cloud storage services. The initial investment and ongoing maintenance costs should be considered.
    3. Complex setup: Setting up and configuring a QNAP NAS device may require some technical knowledge, especially for users who are not familiar with network storage systems. This can be a limitation for users who prefer a simple plug-and-play solution.
    4. Dependency on network: Accessing your iTunes library on a QNAP NAS requires a stable network connection. If your network experiences interruptions or slowdowns, it may affect the streaming or syncing capabilities of iTunes.

    Overall, using iTunes on a QNAP VS-8032 NAS offers centralized storage, data protection, remote access, and media server functionality. However, it may have limitations in terms of storage capacity, cost, setup complexity, and dependency on a stable network connection.

  • Are there any specific requirements or compatibility issues to consider when using iTunes on a QNAP VS-8032 NAS?

    Yes, there are certain requirements and compatibility issues to consider when using iTunes on a QNAP VS-8032 NAS.

    1. QNAP NAS Compatibility: Ensure that the QNAP VS-8032 NAS is compatible with iTunes. Check the QNAP website or user manual to verify compatibility.
    2. NAS Firmware: Make sure the QNAP NAS firmware is up to date. Visit the QNAP website or use the QNAP QTS update feature to ensure the latest firmware is installed.
    3. iTunes Server App: Install the iTunes Server app on the QNAP NAS. This app allows the NAS to act as an iTunes server and stream media to connected devices. Check the QNAP app center or download page for the iTunes Server app.
    4. iTunes Version: Ensure that the version of iTunes installed on your computer is compatible with the QNAP NAS. Check the QNAP documentation or support resources for the recommended iTunes version.
    5. Network Configuration: Set up your network properly to allow communication between the QNAP NAS and iTunes. Ensure that the NAS and computer running iTunes are on the same network and can access each other.
    6. File Formats: Check the supported file formats for iTunes on the QNAP NAS. Make sure your media files are in a compatible format (such as MP3, AAC, or ALAC) to ensure they can be played through iTunes.
    7. Permissions and Access: Configure the appropriate permissions and access settings on the QNAP NAS to allow iTunes to access and stream media files. Ensure that the relevant folders and files are shared and accessible to iTunes.
    8. Firewall and Antivirus: Adjust firewall and antivirus settings to allow iTunes and the QNAP NAS to communicate without any restrictions or interruptions.

    It's always recommended to refer to the QNAP documentation, user manual, or support resources for detailed instructions and troubleshooting specific to your QNAP VS-8032 NAS model.

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