How to recover data from QNAP VS-8240 Pro+ NAS

Contents

• Why can’t ordinary software tools restore files from RAID?
• How to take hard disks out of the NAS and connect them to a PC?
  • Restoring data with Hetman RAID Recovery
  • Safe recovery from disk images
  • Where are user’s files stored?
  • Comparison of software for RAID recovery

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like QNAP also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

How can conducting regular backups on external storage devices mitigate data loss risks for NAS QNAP VS-8240 Pro+ devices?

Conducting regular backups on external storage devices can mitigate data loss risks for NAS QNAP VS-8240 Pro+ devices in the following ways:

1. Redundancy: By keeping backups on external storage devices, you create a redundant copy of your data. In case of any data loss or corruption on the NAS device, you can restore the data from the external storage, ensuring that your critical information is not permanently lost.
2. Protection against hardware failure: NAS devices can experience hardware failures such as hard drive crashes or power supply issues. Regular backups on external storage devices ensure that even if the NAS device fails, your data remains safe and can be restored on a new or repaired device.
3. Protection against data corruption or accidental deletion: Sometimes, data can get corrupted due to software issues or accidental deletion by users. By having regular backups on external storage devices, you can revert to a previous version of the data before the corruption or accidental deletion occurred.
4. Disaster recovery: In case of a catastrophic event like fire, flood, or theft, having backups on external storage devices ensures that your data is not only protected from the loss of the NAS device but also from the loss of the entire physical location. You can restore your data on a new NAS device or any other suitable system.
5. Offline storage: External storage devices can be disconnected and stored in a separate location, providing an additional layer of protection against malware, ransomware, or other cyber threats that may target the NAS device. This way, your backups remain safe from online attacks and can be accessed when needed.

It is important to regularly schedule and automate backups to external storage devices to ensure that the backups are up to date and minimize the risk of data loss. Additionally, periodically verifying the integrity of the backups and testing the restoration process can further enhance the effectiveness of the backup strategy.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS VS-8240 Pro+ can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

1. Turn off the storage and disconnect it from the power supply.

   WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

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   How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

This program recovers data from damaged RAID arrays and is fully compatible with QNAP VS-8240 Pro+. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

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How to recover data from a QNAP

VS-8240 Pro+ has 8 HDD slots, and it supports the following array types:

• RAID 50;
• RAID 60;
• RAID 6;
• RAID 5;
• RAID 10;
• RAID 0;
• RAID 1;
• JBOD;

NAS supports:

• ZFS;
• EXT4;
• EXT3;
• exFAT;
• FAT32 (External Disk Only);
• NTFS (External Disk Only);
• HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

• Overwriting during the recovery process;
• Loss resulting from bad sectors;
• User mistakes.

To create an image, do the following:

1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

2. Select the disk in the main window, and choose from the menu Tools – Save Disk. You can select multiple disks to be saved.

3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

   

4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

   

Where are user’s files stored?

The QNAP VS-8240 Pro+ network-attached storage keeps QTS (QuTS hero) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery