
- Why Regular Data Recovery Tools Can’t Restore Files from RAID
- Key Information About the NAS QNAP VS-8248 Pro+
- How to Remove Hard Disks from Your NAS and Connect Them to a PC
Why Regular Data Recovery Tools Can’t Restore Files from RAID
Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.
This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.
Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like QNAP often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.
Are there any recommended practices for off-site backup storage to prevent complete data loss in the event of a disaster?
Yes, there are several recommended practices for off-site backup storage to prevent complete data loss in the event of a disaster:
- Regularly backup your data: Ensure that you have a regular backup schedule in place to ensure that your data is always up to date. Depending on your needs, this could be daily, weekly, or monthly backups.
- Use a reliable off-site backup location: Choose a secure and reliable off-site location to store your backups. This could be a cloud storage service, a data center, or a remote office in a different geographic location.
- Encrypt your backups: Encrypting your backups adds an extra layer of security, ensuring that even if your data is compromised, it cannot be accessed without the encryption key.
- Test your backups: Regularly test the restoration process to ensure that your backups are working properly. This will help you identify any issues or errors before a disaster occurs.
- Implement redundancy: Consider having multiple off-site backup locations to ensure redundancy. This way, if one location fails or is compromised, you still have another backup available.
- Automate the backup process: Use automated backup solutions to ensure that backups are performed consistently and without human error. This reduces the risk of forgetting to back up important data.
- Store backups offline: Consider storing backups offline, disconnected from your network, to protect against ransomware attacks or other cyber threats.
- Document your backup and recovery procedures: Maintain clear and up-to-date documentation of your backup and recovery procedures. This will help ensure that anyone involved in the process can follow the correct steps in case of a disaster.
- Regularly review and update your backup strategy: As your data and infrastructure evolve, regularly review and update your backup strategy to ensure it aligns with your current needs and technology advancements.
By following these recommended practices, you can minimize the risk of complete data loss and improve your chances of recovering your data in the event of a disaster.
How to Remove Hard Disks from Your NAS and Connect Them to a PC
Although the NAS VS-8248 Pro+ can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:
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Power off the NAS and disconnect it from the power source.
WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.
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Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.
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Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.
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Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.
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Step-by-Step Data Recovery with Hetman RAID Recovery

This program restores data from damaged RAID arrays and is fully compatible with QNAP VS-8248 Pro+. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.
How to recover data from a QNAP
VS-8248 Pro+ has 8 HDD slots, and it supports the following array types:
- RAID 50;
- RAID 60;
- RAID 6;
- RAID 5;
- RAID 10;
- RAID 0;
- RAID 1;
- JBOD;
NAS supports:
- ZFS;
- EXT4;
- EXT3;
- exFAT;
- FAT32 (External Disk Only);
- NTFS (External Disk Only);
- HFS+ (External Disk Read Only);
How to Safely Recover Data from Disk Images
This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:
- Overwriting during the recovery process;
- Additional data loss caused by bad sectors;
- User errors.
To create a disk image, follow these steps:
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Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.
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In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.
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When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

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Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

Where Are the User’s Files Actually Stored?
The QNAP VS-8248 Pro+ network-attached storage keeps QTS (QuTS hero) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.
RAID Recovery Software: Detailed Comparison
| Product | Operating system | RAID controller support | Supported file systems | Virtual RAID controller support | Data recovery from damaged RAID | File preview |
|---|---|---|---|---|---|---|
| Hetman RAID Recovery | Windows, Linux, MacOS | Yes, over 100 controllers | FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS | Yes | Yes | Yes |
| DiskInternals RAID Recovery | Windows | Yes, over 10 controllers | FAT, NTFS, Ext2/3/4, HFS+ | No | Yes | Yes |
| R-Studio | Windows, Mac, Linux | Yes, over 20 controllers | FAT, NTFS, Ext2/3/4, HFS+ | Yes | Yes | Yes |
| UFS Explorer RAID Recovery | Windows, Mac, Linux | Yes, over 100 controllers | FAT, NTFS, Ext2/3/4, HFS+ | Yes | Yes | Yes |
| EaseUS Data Recovery | Windows | Yes, over 20 controllers | FAT, NTFS, Ext2/3/4, HFS+ | No | Yes | Yes |
| ReclaiMe Free RAID Recovery | Windows | Yes, over 100 controllers | FAT, NTFS, Ext2/3/4, HFS+ | Yes | Yes | Yes |


It is possible to recover data from a NAS device that has been affected by a power surge or electrical malfunction, but it depends on the extent of the damage. In some cases, the data may still be intact and can be recovered by repairing or replacing the damaged components. However, if the damage is severe, it may be more challenging to recover the data.
If you are not experienced in data recovery, it is recommended to contact a professional data recovery service. They have specialized tools and expertise to handle such situations and maximize the chances of successful data recovery.