How to recover data from QNAP VS-S2212 Pro+ NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS QNAP VS-S2212 Pro+

QNAP VS-S2212 Pro+ NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from VS-S2212 Pro+.

How to recover data from NAS QNAP VS-S2212 Pro+

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like QNAP also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Are there any precautions to take while replacing or upgrading hard drives in NAS QNAP VS-S2212 Pro+ devices?

Yes, there are several precautions to take while replacing or upgrading hard drives in NAS QNAP VS-S2212 Pro+ devices:

  1. Backup your data: Before replacing or upgrading the hard drives, it is crucial to back up all your data to ensure that you don't lose any important files.
  2. Shut down the NAS properly: Make sure to shut down the NAS properly before replacing or upgrading the hard drives. This will prevent any data corruption or damage to the system.
  3. Use compatible hard drives: Ensure that the new hard drives you are installing are compatible with the QNAP VS-S2212 Pro+ device. Check the QNAP website or user manual for the list of supported drives.
  4. Follow the correct drive installation procedure: Carefully follow the drive installation procedure provided by QNAP. This may involve removing the old drives, installing the new ones, and configuring them correctly.
  5. Handle the hard drives with care: When handling the hard drives, avoid dropping them or exposing them to static electricity. Use proper anti-static precautions and handle the drives gently to prevent any physical damage.
  6. Configure RAID settings: If you are using RAID configuration, make sure to configure the new drives correctly to maintain the desired RAID level. This may involve rebuilding the RAID array or configuring RAID settings through the NAS interface.
  7. Monitor the drive health: After replacing or upgrading the hard drives, regularly monitor their health using the QNAP NAS management interface. This will help you detect any potential issues or failures early on.
  8. Seek professional help if needed: If you are unsure about the process or encounter any difficulties, it is recommended to seek professional help or contact QNAP support for assistance.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS VS-S2212 Pro+ can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with QNAP VS-S2212 Pro+. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a QNAP

How to recover data from a QNAP

VS-S2212 Pro+ has 2 HDD slots, and it supports the following array types:

  • RAID 1;

NAS supports:

  • ZFS;
  • EXT4;
  • EXT3;
  • exFAT;
  • FAT32 (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The QNAP VS-S2212 Pro+ network-attached storage keeps QTS (QuTS hero) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes


We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS VS-S2212 Pro+, feel free to leave a comment!
  • Kay Towe
    Kay Towe 18.09.2023 13:52 #
    Is it possible to recover data from a NAS QNAP VS-S2212 Pro+ device that has been physically damaged due to a power surge?
    • Hetman Software
      Hetman Software 18.09.2023 15:00 #

      Recovering data from a physically damaged device is always challenging and the success rate depends on the extent of the damage. In the case of a power surge damaging a NAS device like QNAP VS-S2212 Pro+, there is a possibility of data recovery, but it is not guaranteed.

      Here are some steps you can take to potentially recover the data:

      1. Power off the device: Disconnect the power source immediately to prevent any further damage.
      2. Assess the damage: Inspect the NAS device for any visible signs of damage, such as burnt components or melted parts. Take note of the extent of the physical damage.
      3. Consult a professional: Contact a professional data recovery service that specializes in NAS devices. They have the expertise and specialized tools to handle physically damaged devices.
      4. Follow professional advice: The data recovery service will guide you through the necessary steps to recover the data. They may need to repair or replace damaged components, transfer the drives to a working system, or use specialized techniques to retrieve the data.

      Keep in mind that data recovery from physically damaged devices can be expensive and time-consuming. There is no guarantee that all data will be recovered, especially if the damage is severe. It is always recommended to have a backup of your important data to avoid such situations.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.


Questions and answers

  • What are the key features and benefits of using QNAP VS-S2212 Pro+ NAS for supporting iTunes?

    The QNAP VS-S2212 Pro+ NAS offers several key features and benefits for supporting iTunes:

    1. High-performance hardware: The NAS is equipped with a powerful Intel processor and ample RAM, ensuring smooth and responsive performance when running iTunes and handling multiple streams or downloads.
    2. Large storage capacity: The VS-S2212 Pro+ NAS supports up to 12 hard drives, allowing for a large storage capacity. This is essential for storing a vast library of music, videos, and other media files that can be accessed and streamed through iTunes.
    3. RAID support: The NAS supports various RAID configurations, such as RAID 0, 1, 5, 6, 10, and JBOD. This provides data redundancy and protection against drive failures, ensuring the safety of your iTunes library.
    4. 10GbE connectivity: The NAS comes with built-in 10GbE ports, enabling high-speed data transfers and seamless streaming of media files from iTunes. This is particularly beneficial when multiple users are accessing the NAS simultaneously.
    5. Comprehensive backup solutions: QNAP NAS devices offer a range of backup options, including local backups, remote replication, and cloud backup services. This ensures that your iTunes library remains protected and can be easily restored in case of data loss.
    6. Media server capabilities: The VS-S2212 Pro+ NAS supports DLNA and other media streaming protocols, allowing you to access and stream your iTunes library on various devices such as smart TVs, game consoles, and mobile devices.
    7. Mobile apps and remote access: QNAP provides mobile apps for iOS and Android devices, allowing you to access and manage your iTunes library remotely. You can stream media files, upload new content, and control your NAS from anywhere with an internet connection.
    8. Energy-efficient design: The NAS is designed to be energy-efficient, consuming less power compared to traditional servers or desktop computers. This not only reduces electricity costs but also contributes to a greener environment.

    Overall, the QNAP VS-S2212 Pro+ NAS offers a robust and reliable solution for supporting iTunes, providing ample storage, high-performance hardware, data protection, and convenient remote access options.

  • How does QNAP VS-S2212 Pro+ NAS compare to other NAS devices in terms of supporting iTunes and managing media libraries?

    The QNAP VS-S2212 Pro+ NAS is a network-attached storage device that offers support for iTunes and media library management. When compared to other NAS devices in terms of these features, here are some points to consider:

    1. iTunes Support: The QNAP VS-S2212 Pro+ NAS has built-in iTunes Server functionality, allowing you to stream media content directly to iTunes on your Mac or PC. It supports AirPlay, which means you can also stream media to Apple TV or other AirPlay-enabled devices.
    2. Media Library Management: QNAP NAS devices come with QTS, a user-friendly operating system that includes the QTS Media Library. This feature allows you to organize and manage your media files, including photos, videos, and music, in a centralized manner. You can create playlists, add metadata, and even access your media remotely using mobile apps.
    3. Transcoding Capabilities: The QNAP VS-S2212 Pro+ NAS supports hardware-accelerated transcoding, which means it can convert media files into different formats on-the-fly. This is particularly useful when streaming media to devices that may not support the original file format. Transcoding ensures smooth playback across various devices and platforms.
    4. Third-Party App Integration: QNAP NAS devices have a wide range of third-party apps available through their app center. These apps can enhance the media management capabilities of the NAS, allowing you to integrate with popular media platforms like Plex, Emby, or Kodi. These apps provide additional features and customization options for managing and streaming media.

    Overall, the QNAP VS-S2212 Pro+ NAS offers robust support for iTunes and media library management. Its transcoding capabilities, user-friendly interface, and third-party app integration make it a versatile choice for users looking to manage and stream media content effectively. However, it's always recommended to compare specific features and compatibility requirements with other NAS devices to find the best fit for your needs.

  • Can QNAP VS-S2212 Pro+ NAS seamlessly integrate with iTunes for streaming and accessing media files, and what are the steps involved in setting up this integration?

    Yes, the QNAP VS-S2212 Pro+ NAS can seamlessly integrate with iTunes for streaming and accessing media files. Here are the steps to set up this integration:

    1. Connect the QNAP NAS to your network and ensure it has the latest firmware installed.
    2. Open the QTS (QNAP Turbo NAS System) web interface by entering the NAS IP address in your web browser.
    3. Go to "Control Panel" and click on "Applications" or "App Center" (depending on the QTS version).
    4. Search for "iTunes Server" in the application list and click on "Install" to download and install the iTunes Server app.
    5. Once the installation is complete, go to "Control Panel" and click on "Multimedia Management" or "Media Library" (depending on the QTS version).
    6. Enable the "Media Library" feature and select the folders or directories where your media files are stored. Make sure to include the folders containing your iTunes media files.
    7. In the "Media Library" settings, go to the "iTunes Server" tab and enable the iTunes server.
    8. Configure the iTunes server settings according to your preferences, such as the server name, description, and access permissions.
    9. Click on "Apply" or "OK" to save the settings.
    10. Open iTunes on your computer and go to the "Preferences" menu.
    11. In the "Preferences" window, click on the "Advanced" tab.
    12. Check the box next to "Look for shared libraries" and click on "OK".
    13. Your QNAP NAS should now appear in the left sidebar of iTunes under the "Shared" section.
    14. Click on the QNAP NAS name and you should be able to access and stream your media files from iTunes.

    Note: Make sure that your media files are in a compatible format supported by iTunes and that the iTunes Server app is running on the QNAP NAS.

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