How to recover data from Qsan XCubeNAS XN5004R NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Qsan XCubeNAS XN5004R

Qsan XCubeNAS XN5004R NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from XCubeNAS XN5004R.

How to recover data from NAS Qsan XCubeNAS XN5004R

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Qsan also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can the use of multiple NAS Qsan XCubeNAS XN5004R devices in a backup or replication configuration mitigate data loss risks?

Yes, the use of multiple NAS Qsan XCubeNAS XN5004R devices in a backup or replication configuration can help mitigate data loss risks.

By deploying multiple NAS devices, you can distribute your data across different storage systems, reducing the risk of a single point of failure. If one NAS device fails or experiences data loss, you can still access your data from the other devices.

Additionally, setting up replication between multiple NAS devices ensures that your data is copied and synchronized across multiple locations. This helps to protect against data loss due to hardware failures, natural disasters, or other unforeseen events.

Furthermore, implementing a backup strategy with multiple NAS devices allows you to create regular backups of your data, providing an additional layer of protection. In case of accidental deletion, data corruption, or other issues, you can restore your data from the backups stored on the other NAS devices.

Overall, using multiple NAS Qsan XCubeNAS XN5004R devices in a backup or replication configuration enhances data redundancy and resilience, reducing the risk of data loss.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS XCubeNAS XN5004R can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Qsan XCubeNAS XN5004R. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Qsan

How to recover data from a Qsan

XCubeNAS XN5004R has 4 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Qsan XCubeNAS XN5004R network-attached storage keeps SANOS operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes


We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS XCubeNAS XN5004R, feel free to leave a comment!
  • Vic Hadfield
    Vic Hadfield 6.09.2023 06:46 #
    Is it possible to recover data from a NAS Qsan XCubeNAS XN5004R device that has been affected by a controller card failure or interface problem?
    • Hetman Software
      Hetman Software 6.09.2023 07:00 #

      Yes, it is possible to recover data from a NAS Qsan XCubeNAS XN5004R device that has been affected by a controller card failure or interface problem. However, the success of data recovery will depend on the extent of the damage and the expertise of the data recovery professionals. In such cases, it is recommended to contact a professional data recovery service provider who specializes in NAS devices and has experience with Qsan XCubeNAS models. They will be able to assess the situation, diagnose the problem, and attempt to recover the data from the affected device.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.


Questions and answers

  • How does the Qsan XCubeNAS XN5004R enhance the gaming experience on a game console?

    The Qsan XCubeNAS XN5004R does not directly enhance the gaming experience on a game console. It is a network-attached storage (NAS) device designed for data storage and management.

    However, the XCubeNAS can indirectly contribute to an improved gaming experience by providing a centralized storage solution for game backups, updates, and downloads. This means that gamers can store their game libraries on the NAS, freeing up space on their game consoles and allowing for quick access to games without the need to constantly install or uninstall them.

    Additionally, the XCubeNAS offers features like data deduplication, compression, and snapshot backups, which can enhance data protection and ensure that game save files and progress are securely stored. This can be particularly useful for gamers who want to safeguard their game data and avoid losing progress due to hardware failures or other issues.

    Furthermore, the XCubeNAS supports various file-sharing protocols, such as SMB, NFS, and FTP, which enable seamless sharing of game files between multiple consoles or devices on the same network. This can be beneficial for multiplayer gaming sessions or when transferring game data between different consoles.

    Overall, while the XCubeNAS does not directly enhance the gaming experience on a game console, it provides a reliable and efficient storage solution that can optimize game management, data protection, and sharing, ultimately contributing to a smoother and more convenient gaming experience.

  • What specific features does the Qsan XCubeNAS XN5004R offer that make it suitable for game console users?

    The Qsan XCubeNAS XN5004R offers several features that make it suitable for game console users:

    1. High storage capacity: The XN5004R comes with up to 96TB of storage capacity, allowing users to store a large number of games, game saves, and multimedia content.
    2. High-speed data transfer: It supports high-speed data transfer with multiple Gigabit Ethernet ports, ensuring smooth and fast gameplay without any lag or latency issues.
    3. RAID support: The XN5004R supports various RAID configurations, including RAID 0, 1, 5, 6, 10, and JBOD. This provides data protection and redundancy, ensuring that game data is safe and accessible even in the event of a drive failure.
    4. Scalability: It offers scalability options, allowing users to easily expand their storage capacity as their gaming library grows. Additional drives can be added to the NAS to accommodate more games and content.
    5. Multimedia streaming: The XN5004R supports multimedia streaming, allowing users to stream their favorite movies, TV shows, and music directly to their game consoles for an enhanced entertainment experience.
    6. Remote access and mobile apps: Qsan provides mobile apps that enable users to access their NAS remotely using their smartphones or tablets. This allows gamers to download, upload, and manage their game data from anywhere, providing convenience and flexibility.
    7. Data backup and synchronization: The XN5004R offers various backup and synchronization features, ensuring that game data is securely backed up and can be easily restored if needed. This protects against data loss and allows users to seamlessly switch between different game consoles without losing progress.

    Overall, the Qsan XCubeNAS XN5004R provides ample storage capacity, high-speed data transfer, data protection, scalability, and multimedia streaming capabilities, making it a suitable choice for game console users who require reliable and efficient storage solutions.

  • Can the Qsan XCubeNAS XN5004R be easily integrated with different game consoles, and what benefits does it provide in terms of storage and performance?

    The Qsan XCubeNAS XN5004R can be easily integrated with different game consoles. It supports various file sharing protocols such as SMB/CIFS, NFS, and AFP, which are commonly used by game consoles for accessing network storage.

    In terms of storage, the XCubeNAS XN5004R offers flexible options. It supports up to four hard drives, allowing you to configure them in different RAID levels for data protection and performance optimization. It also supports hot-swappable drives, making it easy to replace or expand storage without downtime.

    In terms of performance, the XCubeNAS XN5004R is equipped with a powerful quad-core processor and up to 8GB of RAM. This enables it to handle multiple concurrent connections and provide fast data transfer speeds. Additionally, it supports SSD caching, which can significantly improve performance by caching frequently accessed data on solid-state drives.

    Overall, the Qsan XCubeNAS XN5004R provides a reliable and scalable storage solution for game consoles. It offers ample storage capacity, data protection features, and high-performance capabilities, ensuring smooth and efficient gaming experiences.

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