How to recover data from Qsan XCubeNAS XN7016R NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Qsan XCubeNAS XN7016R

Qsan XCubeNAS XN7016R NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from XCubeNAS XN7016R.

How to recover data from NAS Qsan XCubeNAS XN7016R

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Qsan also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Are there any specific network security measures to implement for safeguarding NAS Qsan XCubeNAS XN7016R devices against data loss?

Yes, there are several network security measures that can be implemented to safeguard NAS Qsan XCubeNAS XN7016R devices against data loss. Here are some of the measures:

  1. Access Control: Implement strong access control mechanisms such as strong passwords, two-factor authentication, and role-based access control (RBAC) to ensure that only authorized users can access the NAS device.
  2. Encryption: Enable encryption for data at rest and data in transit. This ensures that even if the data is intercepted or stolen, it is unreadable without the encryption keys.
  3. Firewall: Configure a firewall to restrict access to the NAS device from unauthorized networks or IP addresses. Only allow necessary protocols and ports to be open.
  4. Intrusion Detection and Prevention System (IDPS): Implement an IDPS to monitor network traffic and detect any suspicious activity or potential attacks on the NAS device. It can also prevent or block such attacks in real-time.
  5. Regular Firmware Updates: Keep the NAS device's firmware up to date with the latest security patches and updates provided by the manufacturer. This helps to address any known vulnerabilities and ensures that the device is protected against the latest threats.
  6. Backup and Disaster Recovery: Implement a robust backup and disaster recovery strategy to regularly back up the data stored on the NAS device. This ensures that even if data is lost or compromised, it can be easily restored from a backup.
  7. Network Segmentation: Separate the NAS device from other critical systems and networks by implementing network segmentation. This helps to contain any potential security breaches and limit the impact on the entire network.
  8. Monitoring and Logging: Enable logging and monitoring on the NAS device to track and analyze any suspicious activities or unauthorized access attempts. This can help in identifying security incidents and taking appropriate actions.
  9. User Education and Awareness: Educate users about best practices for network security, such as avoiding suspicious links or attachments, regularly updating passwords, and being cautious about sharing sensitive information.

By implementing these network security measures, you can significantly enhance the security of NAS Qsan XCubeNAS XN7016R devices and protect them against data loss.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS XCubeNAS XN7016R can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Qsan XCubeNAS XN7016R. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Qsan

How to recover data from a Qsan

XCubeNAS XN7016R has 16 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Qsan XCubeNAS XN7016R network-attached storage keeps SANOS operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes


We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS XCubeNAS XN7016R, feel free to leave a comment!
  • Matthew Powlesland
    Matthew Powlesland 6.09.2023 08:39 #
    Is it possible to recover data from a NAS Qsan XCubeNAS XN7016R device if the storage disks have been physically disconnected or damaged?
    • Hetman Software
      Hetman Software 6.09.2023 08:59 #

      If the storage disks of a NAS Qsan XCubeNAS XN7016R device have been physically disconnected or damaged, it may still be possible to recover data, but it depends on the extent of the damage. Here are a few potential scenarios:

      1. Disconnected disks: If the disks have been disconnected but are still in working condition, you can simply reconnect them to the NAS device and access the data as usual.
      2. Damaged disks: If the disks are physically damaged, data recovery becomes more challenging. In such cases, you may need to engage the services of a professional data recovery company. They have specialized tools and expertise to recover data from damaged disks, but the success rate and cost can vary depending on the extent of the damage.
      3. RAID configuration: If the NAS device is configured with RAID (redundant array of independent disks), the data may still be recoverable even if one or more disks are damaged. RAID provides redundancy and data protection by distributing data across multiple disks. However, the specific RAID configuration and the number of damaged disks will determine the feasibility of data recovery.

      It is important to note that attempting any DIY data recovery methods can potentially worsen the situation or even cause permanent data loss. Therefore, it is recommended to consult with a professional data recovery service for the best chance of recovering data from a NAS device with physically disconnected or damaged disks.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.


Questions and answers

  • What are the key features and capabilities of the Qsan XCubeNAS XN7016R that make it suitable for video streaming applications?

    The Qsan XCubeNAS XN7016R has several key features and capabilities that make it suitable for video streaming applications:

    1. High Performance: The XN7016R is equipped with a powerful Intel Xeon processor and up to 128GB DDR4 memory, providing high-performance computing power to handle the demands of video streaming applications.
    2. Scalability: The XN7016R supports up to 16 drive bays, allowing for large storage capacities. It also supports expansion units, enabling easy scalability to accommodate growing video libraries.
    3. Flexible Connectivity: The XN7016R offers multiple high-speed connectivity options, including 10GbE, 40GbE, and Thunderbolt 3, ensuring fast and reliable data transfer for video streaming.
    4. RAID Support: The XN7016R supports various RAID levels, including RAID 0, 1, 5, 6, 10, 50, and 60, providing data protection and redundancy for video files.
    5. Advanced Data Management: The XN7016R features advanced data management capabilities, such as thin provisioning, snapshot, and data deduplication, allowing for efficient storage utilization and data protection.
    6. High Availability: The XN7016R supports high availability features, including redundant power supplies and multiple network ports, ensuring uninterrupted video streaming even in case of hardware failures.
    7. Integrated Media Server: The XN7016R comes with an integrated media server that supports popular streaming protocols like DLNA, Plex, and iTunes, making it easy to stream videos to various devices.
    8. User-friendly Interface: The XN7016R has a user-friendly web-based management interface, allowing for easy configuration and monitoring of the NAS system.

    Overall, the Qsan XCubeNAS XN7016R offers high performance, scalability, data protection, and advanced data management features that make it well-suited for video streaming applications.

  • How does the Qsan XCubeNAS XN7016R provide support for video streaming, including any specific protocols or technologies it utilizes?

    The Qsan XCubeNAS XN7016R provides support for video streaming through various protocols and technologies. Some of the specific features and capabilities it utilizes are:

    1. Network Attached Storage (NAS): The XCubeNAS XN7016R is a high-performance NAS device designed to store and stream large amounts of data, including video files.
    2. Multiple Streaming Protocols: It supports popular streaming protocols such as RTSP (Real-Time Streaming Protocol), NFS (Network File System), and SMB (Server Message Block), allowing seamless integration with various devices and platforms.
    3. Transcoding: The XN7016R has built-in hardware transcoding capabilities, which enable it to convert video files into different formats and resolutions on-the-fly. This ensures compatibility with different playback devices and optimizes streaming performance.
    4. High-Speed Connectivity: The XN7016R is equipped with multiple Gigabit Ethernet ports and supports link aggregation (802.3ad) and load balancing. This allows for high-speed data transfer and simultaneous streaming of multiple videos.
    5. RAID Support: The XN7016R supports various RAID configurations, including RAID 0, 1, 5, 6, 10, 50, and 60. RAID provides data redundancy and protection against drive failures, ensuring uninterrupted video streaming even in case of hardware issues.
    6. Intelligent Caching: The XN7016R utilizes an intelligent caching mechanism to accelerate data access and improve streaming performance. Frequently accessed video files are cached in high-speed SSDs, reducing latency and improving overall streaming experience.
    7. Web-based Management: The XN7016R offers a user-friendly web-based management interface, allowing easy configuration and administration of video streaming settings. It provides features like access control, bandwidth management, and content indexing to enhance the streaming experience.

    Overall, the Qsan XCubeNAS XN7016R leverages a combination of advanced protocols, transcoding capabilities, high-speed connectivity, and intelligent caching to provide robust support for video streaming.

  • What kind of technical support and assistance does Qsan offer for customers using the XCubeNAS XN7016R for video streaming purposes?

    Qsan offers a range of technical support and assistance for customers using the XCubeNAS XN7016R for video streaming purposes. Some of the support and assistance services provided by Qsan include:

    1. Pre-sales consultation: Qsan provides pre-sales consultation to help customers understand the features and capabilities of the XCubeNAS XN7016R for video streaming. This includes discussing the specific requirements of video streaming applications and recommending the appropriate configuration.
    2. Installation and configuration: Qsan assists customers in the installation and initial configuration of the XCubeNAS XN7016R for video streaming. This includes helping customers set up the necessary network settings, storage configurations, and RAID configurations.
    3. Performance optimization: Qsan helps customers optimize the performance of the XCubeNAS XN7016R for video streaming. This includes fine-tuning the system settings, optimizing network configurations, and suggesting best practices for video streaming applications.
    4. Troubleshooting and issue resolution: Qsan provides technical support to customers facing issues or problems with the XCubeNAS XN7016R during video streaming. This includes diagnosing and troubleshooting issues related to network connectivity, storage performance, and software configurations.
    5. Firmware updates and patches: Qsan regularly releases firmware updates and patches for the XCubeNAS XN7016R. They provide assistance to customers in updating the firmware to the latest version, ensuring security, stability, and compatibility with video streaming applications.
    6. Knowledge base and documentation: Qsan maintains a comprehensive knowledge base and documentation for the XCubeNAS XN7016R, including user manuals, FAQs, and troubleshooting guides. Customers can access these resources to find answers to common questions or issues related to video streaming.
    7. Online support and ticketing system: Qsan offers online support through their website, where customers can submit support tickets and receive assistance from their technical support team. This allows for timely responses and efficient issue resolution.

    Overall, Qsan aims to provide comprehensive technical support and assistance to ensure customers using the XCubeNAS XN7016R have a smooth and reliable video streaming experience.

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