How to recover data from Qsan XCubeNAS XN8024R NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Qsan XCubeNAS XN8024R

Qsan XCubeNAS XN8024R NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from XCubeNAS XN8024R.

How to recover data from NAS Qsan XCubeNAS XN8024R

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Qsan also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Are there any limitations or restrictions on file or folder names that can cause potential data loss on NAS Qsan XCubeNAS XN8024R devices?

Yes, there are certain limitations and restrictions on file and folder names that can potentially cause data loss on Qsan XCubeNAS XN8024R devices. These limitations and restrictions include:

  1. Length Limitation: The maximum length for a file or folder name is 255 characters. If a file or folder name exceeds this limit, it may cause issues with accessing or managing the file or folder.
  2. Character Restrictions: Certain characters are not allowed in file or folder names, including: / : * ? " < > |. Using these characters may result in data loss or corruption.
  3. Reserved Names: There are certain reserved names that cannot be used for file or folder names, such as CON, PRN, AUX, NUL, COM1, COM2, COM3, COM4, COM5, COM6, COM7, COM8, COM9, LPT1, LPT2, LPT3, LPT4, LPT5, LPT6, LPT7, LPT8, and LPT9. Using these names may cause conflicts and potential data loss.
  4. Case Sensitivity: Qsan XCubeNAS XN8024R devices are case-sensitive, meaning that "file.txt" and "File.txt" are considered two different files. This can lead to confusion and potential data loss if files or folders are not named consistently.

It is important to follow these limitations and restrictions when naming files and folders on Qsan XCubeNAS XN8024R devices to avoid potential data loss or corruption.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS XCubeNAS XN8024R can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Qsan XCubeNAS XN8024R. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Qsan

How to recover data from a Qsan

XCubeNAS XN8024R has 24 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Qsan XCubeNAS XN8024R network-attached storage keeps SANOS operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS XCubeNAS XN8024R, feel free to leave a comment!
  • Hector Barry
    Hector Barry 6.09.2023 11:53 #
    Is it possible to recover data from a NAS Qsan XCubeNAS XN8024R device that has been affected by a virus or malware infection?
    • Hetman Software
      Hetman Software 6.09.2023 12:00 #

      Yes, it is possible to recover data from a NAS Qsan XCubeNAS XN8024R device that has been affected by a virus or malware infection. However, the success of data recovery depends on the extent of the infection and the damage caused to the data.

      Here are a few steps you can take to recover data from an infected NAS device:

      1. Isolate the NAS device: Disconnect the infected NAS device from the network to prevent the virus or malware from spreading further.
      2. Scan and clean infected systems: Scan all the computers and devices connected to the same network as the NAS device for viruses or malware. Make sure all systems are clean before proceeding with data recovery.
      3. Update antivirus software: Ensure that your antivirus software is up to date and capable of detecting and removing the specific virus or malware that infected the NAS device.
      4. Consult with a professional: If you are not experienced in data recovery, it is recommended to consult with a professional data recovery service. They have specialized tools and expertise to recover data from infected devices.
      5. Restore from backup: If you have a recent backup of the data stored on the NAS device, restore the data from the backup once the infected device has been cleaned.
      6. Use data recovery software: If the above steps fail, you can try using data recovery software specifically designed for NAS devices. These tools can scan the device and attempt to recover lost or damaged data.

      Remember to take preventive measures in the future, such as regularly updating antivirus software, implementing strong security measures, and keeping backups of important data to minimize the risk of virus or malware infections.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • How does RAID technology enhance the data storage capabilities of the Qsan XCubeNAS XN8024R?

    RAID (Redundant Array of Independent Disks) technology enhances the data storage capabilities of the Qsan XCubeNAS XN8024R in several ways:

    1. Data Protection: RAID technology allows for data redundancy, which means that multiple copies of data are stored across multiple disks. In case of a disk failure, the data can be reconstructed from the remaining disks, ensuring data availability and minimizing the risk of data loss.
    2. Performance Improvement: The XCubeNAS XN8024R supports various RAID levels, such as RAID 0, 1, 5, 6, 10, 50, and 60. These RAID levels distribute data across multiple disks, allowing for parallel read and write operations. This improves overall performance, as multiple disks can work together to handle data requests simultaneously.
    3. Capacity Expansion: RAID technology enables the XCubeNAS XN8024R to combine multiple physical disks into a single logical volume. This allows for easy capacity expansion by adding more disks to the RAID array. The XN8024R supports hot-swappable disks, meaning that drives can be added or replaced without shutting down the system.
    4. Flexibility and Customization: The XN8024R supports various RAID configurations, giving users the flexibility to choose the level of data protection and performance that best suits their needs. Different RAID levels offer different trade-offs between capacity, performance, and redundancy.
    5. Data Integrity and Reliability: RAID technology includes features like data checksums and error correction codes, which ensure data integrity and reliability. These features detect and correct errors that may occur during data transmission or storage, minimizing the chances of data corruption.

    Overall, RAID technology enhances the data storage capabilities of the Qsan XCubeNAS XN8024R by providing data protection, performance improvement, capacity expansion, flexibility, and data integrity.

  • What RAID levels are supported by the Qsan XCubeNAS XN8024R, and how do they impact data redundancy and performance?

    The Qsan XCubeNAS XN8024R supports multiple RAID levels, including RAID 0, RAID 1, RAID 5, RAID 6, RAID 10, RAID 50, and RAID 60.

    • RAID 0: This level offers no redundancy and striping of data across multiple drives. It provides improved performance by utilizing multiple drives simultaneously but does not provide any data protection. If one drive fails, all data is lost.
    • RAID 1: This level mirrors data across two drives, providing redundancy. If one drive fails, the other drive contains an exact copy of the data. It offers good data protection but does not provide any performance improvement.
    • RAID 5: This level distributes data and parity across multiple drives, providing both data redundancy and improved performance. It requires a minimum of three drives and can tolerate the failure of one drive without data loss. However, during a drive rebuild after failure, performance can be reduced.
    • RAID 6: This level is similar to RAID 5 but with double parity. It requires a minimum of four drives and can tolerate the failure of two drives without data loss. RAID 6 offers higher data redundancy but may have slightly lower performance compared to RAID 5.
    • RAID 10: This level combines mirroring (RAID 1) and striping (RAID 0). It requires a minimum of four drives and provides both data redundancy and improved performance. It can tolerate the failure of one drive in each mirrored pair without data loss.
    • RAID 50: This level combines striping (RAID 0) and distributed parity (RAID 5) across multiple RAID 5 arrays. It requires a minimum of six drives and provides both data redundancy and improved performance. It can tolerate the failure of one drive in each RAID 5 array without data loss.
    • RAID 60: This level combines striping (RAID 0) and double distributed parity (RAID 6) across multiple RAID 6 arrays. It requires a minimum of eight drives and provides both high data redundancy and improved performance. It can tolerate the failure of two drives in each RAID 6 array without data loss.

    In summary, the different RAID levels supported by the Qsan XCubeNAS XN8024R offer varying levels of data redundancy and performance. RAID 0 provides no data redundancy but improved performance, while RAID 1 offers full redundancy but no performance improvement. RAID 5, RAID 6, RAID 10, RAID 50, and RAID 60 provide both data redundancy and improved performance, with varying levels of fault tolerance. The choice of RAID level depends on the specific requirements of the user, balancing the need for data protection and performance.

  • Can the Qsan XCubeNAS XN8024R be configured with different RAID levels for different storage volumes, and what are the benefits of such configurations?

    Yes, the Qsan XCubeNAS XN8024R can be configured with different RAID levels for different storage volumes. This flexibility allows you to optimize your storage system based on specific requirements for different types of data.

    The benefits of such configurations include:

    1. Performance optimization: By using RAID levels like RAID 0 or RAID 10 for volumes that require high performance, such as databases or virtual machines, you can achieve better read/write speeds and lower latency.
    2. Data protection: RAID levels like RAID 5 or RAID 6 provide data redundancy and protection against drive failures. By using these levels for volumes that store critical data, you can ensure that your data remains accessible even if a drive fails.
    3. Cost optimization: RAID levels like RAID 1 or RAID 10 require a higher number of drives for redundancy, which can increase the cost. By using different RAID levels for different volumes, you can allocate resources based on the importance of the data, thus optimizing cost-efficiency.
    4. Flexibility: Different RAID levels offer different trade-offs between performance, capacity, and data protection. By configuring different RAID levels for different volumes, you can tailor the storage system to meet the specific needs of each volume.

    Overall, configuring different RAID levels for different storage volumes provides a more efficient and customized storage solution that balances performance, data protection, and cost.

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