How to recover data from Qsan XCubeSAN XS1212 NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Qsan XCubeSAN XS1212

Qsan XCubeSAN XS1212 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from XCubeSAN XS1212.

How to recover data from NAS Qsan XCubeSAN XS1212

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Qsan also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can a failed RAID rebuild process lead to data loss on NAS Qsan XCubeSAN XS1212 devices?

Yes, a failed RAID rebuild process can potentially lead to data loss on NAS Qsan XCubeSAN XS1212 devices. During a RAID rebuild process, data from the remaining drives in the RAID array is used to reconstruct the data on the failed drive. If there are any issues during this process, such as a second drive failure or data corruption, it can result in data loss. It is always recommended to have a backup of important data to mitigate the risk of data loss in such situations.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS XCubeSAN XS1212 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Qsan XCubeSAN XS1212. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

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How to recover data from a Qsan

How to recover data from a Qsan

XCubeSAN XS1212 has 12 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Qsan XCubeSAN XS1212 network-attached storage keeps SANOS operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS XCubeSAN XS1212, feel free to leave a comment!
  • Jaime Bailey
    Jaime Bailey 5.09.2023 18:39 #
    What are the costs associated with data recovery from a NAS Qsan XCubeSAN XS1212 device?
    • Hetman Software
      Hetman Software 5.09.2023 19:59 #

      The costs associated with data recovery from a NAS Qsan XCubeSAN XS1212 device can vary depending on several factors, including the severity of the data loss and the specific data recovery service provider. Here are some potential costs to consider:

      1. Evaluation Fee: Many data recovery service providers charge an evaluation fee to assess the extent of the data loss and provide a quote for the recovery process. This fee can range from $100 to $300.
      2. Recovery Service Fee: The actual data recovery service fee can vary widely depending on the complexity of the recovery process and the amount of data to be recovered. This fee can range from a few hundred dollars to several thousand dollars.
      3. Additional Charges: Depending on the specific circumstances, there may be additional charges for services such as expedited or emergency data recovery, on-site recovery, or advanced recovery techniques. These charges can add to the overall cost of the data recovery process.
      4. Replacement Hardware: In some cases, if the NAS device itself is damaged or malfunctioning, you may need to purchase a replacement device to access the recovered data. The cost of the replacement hardware will be an additional expense.

      It is important to note that these costs are just estimates and can vary significantly depending on the specific situation and the data recovery service provider. It is recommended to contact multiple service providers to get quotes and compare the costs before proceeding with the data recovery process.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What is SSH and how does it relate to secure communication protocols in the context of network-attached storage (NAS) devices?

    SSH, or Secure Shell, is a cryptographic network protocol used for secure communication between two networked devices. It provides a secure channel over an unsecured network, enabling secure remote access and control of devices.

    In the context of network-attached storage (NAS) devices, SSH plays a crucial role in ensuring secure communication and data transfer. NAS devices are storage devices that are connected to a network, allowing multiple users to access and share files. SSH is often used to establish a secure connection between a user's computer and the NAS device, enabling secure file transfer and management.

    By utilizing SSH, NAS devices can encrypt the data being transferred between the user and the device, ensuring confidentiality and integrity. It prevents unauthorized access to sensitive information and protects against eavesdropping, man-in-the-middle attacks, and data tampering.

    SSH also provides authentication mechanisms, such as password-based authentication or public-key cryptography, to verify the identity of the user accessing the NAS device. This further enhances the security of the communication and prevents unauthorized access.

    Overall, SSH is an essential component of secure communication protocols in NAS devices, enabling secure remote access, data transfer, and management while ensuring the confidentiality and integrity of the transmitted data.

  • How does the NAS Qsan XCubeSAN XS1212 utilize SSH protocol to enhance data security and remote access capabilities?

    The NAS Qsan XCubeSAN XS1212 utilizes the SSH (Secure Shell) protocol to enhance data security and remote access capabilities in the following ways:

    1. Secure Remote Access: SSH provides a secure and encrypted connection between the user and the NAS device. It allows users to remotely access the NAS system over an insecure network, such as the internet, without compromising the security of the data being transmitted.
    2. Authentication: SSH protocol uses various authentication methods, including password-based authentication, public-key cryptography, and multi-factor authentication, to ensure that only authorized users can access the NAS device remotely. This helps prevent unauthorized access and protects sensitive data stored on the device.
    3. Encryption: SSH uses strong encryption algorithms to protect the data being transmitted between the user and the NAS device. This ensures that even if the data is intercepted during transmission, it cannot be deciphered by unauthorized individuals.
    4. Secure File Transfer: SSH protocol supports secure file transfer through tools like SFTP (SSH File Transfer Protocol) and SCP (Secure Copy). These protocols enable users to securely transfer files to and from the NAS device, ensuring the confidentiality and integrity of the data during the transfer process.
    5. Secure Shell Tunneling: SSH supports tunneling, which allows users to securely access services running on the NAS device's network. This means that users can securely access other network services, such as FTP, HTTP, or database servers, through the SSH connection, without exposing those services directly to the internet.

    Overall, by utilizing the SSH protocol, the NAS Qsan XCubeSAN XS1212 enhances data security by providing secure remote access, strong authentication, encryption, secure file transfer, and secure shell tunneling capabilities.

  • Can you explain the specific features and functionalities of SSH protocol in the context of Qsan XCubeSAN XS1212, and how it ensures secure data transfers and remote management?

    The SSH (Secure Shell) protocol is a network protocol that provides secure encrypted communication between two networked devices. In the context of Qsan XCubeSAN XS1212, SSH is used for secure data transfers and remote management of the storage system.

    The specific features and functionalities of SSH protocol in the context of Qsan XCubeSAN XS1212 are as follows:

    1. Secure Authentication: SSH uses various authentication methods such as password-based authentication, public key authentication, and certificate-based authentication to ensure secure access to the storage system. This prevents unauthorized access to the system.
    2. Encryption: SSH uses strong encryption algorithms to encrypt the data being transferred between the client and the storage system. This ensures that the data remains confidential and cannot be intercepted or tampered with by unauthorized parties.
    3. Data Integrity: SSH uses cryptographic algorithms to ensure the integrity of the data being transferred. It verifies that the data received at the destination is the same as the data sent by the source, thereby preventing data corruption during transmission.
    4. Port Forwarding: SSH allows for secure port forwarding, which means it can securely tunnel other network protocols through the SSH connection. This enables remote management of the storage system by securely accessing its management interfaces or services over an encrypted SSH connection.
    5. Secure File Transfers: SSH supports secure file transfers using protocols like SCP (Secure Copy) and SFTP (Secure File Transfer Protocol). These protocols ensure that files transferred between the client and the storage system are encrypted and secure.
    6. Remote Command Execution: SSH allows administrators to remotely execute commands on the storage system. This enables remote management and administration of the system without the need for physical access to the device.

    By utilizing the SSH protocol, Qsan XCubeSAN XS1212 ensures secure data transfers and remote management by encrypting the communication, providing secure authentication methods, verifying data integrity, and allowing secure file transfers and remote command execution. This helps to protect sensitive data and prevent unauthorized access to the storage system.

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