Data Recovery Best Practices for a Failed NAS Qsan XCubeSAN XS5312 RAID Array

Has your NAS Qsan XCubeSAN XS5312 suddenly lost its network drive and you’re unsure what to do next? Did the RAID array collapse, making your files inaccessible? Is the device throwing errors during startup? Perhaps you accidentally rebuilt the RAID array or several hard drives failed at the same time?

Data Recovery Best Practices for a Failed NAS Qsan XCubeSAN XS5312 RAID Array

Qsan XCubeSAN XS5312 NAS Data Recovery in 2025

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from an XCubeSAN XS5312. We’ll walk through the most common causes of failure and demonstrate proven methods to restore files from a lost or degraded RAID array.

Data Recovery Best Practices for a Failed NAS Qsan XCubeSAN XS5312 RAID Array

RAID Recovery™ 2.8
Recover data from damaged RAID arrays inaccessible from a computer.
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Why Regular Data Recovery Tools Can’t Restore Files from RAID

Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.

This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.

Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like Qsan often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.

Are there any specific precautions to take while migrating data between NAS Qsan XCubeSAN XS5312 devices?

Yes, there are several precautions to take while migrating data between NAS Qsan XCubeSAN XS5312 devices. Here are some important ones:

  1. Backup: Before starting the migration process, it is crucial to create a backup of all the data on the source NAS device. This ensures that even if something goes wrong during the migration, you will have a copy of the data to restore from.
  2. Verify compatibility: Ensure that the target NAS device (the one you are migrating data to) is compatible with the source NAS device. Check for any hardware or software requirements or limitations that may affect the migration process.
  3. Network stability: Make sure that the network connection between the source and target NAS devices is stable and reliable. Any interruptions or network failures during the migration can lead to data corruption or loss.
  4. Plan for downtime: Depending on the amount of data being migrated, there may be some downtime during the process. Plan accordingly and inform users about the potential downtime in advance to minimize any inconvenience.
  5. Test migration process: It is advisable to perform a test migration with a small subset of data before migrating the entire dataset. This helps identify any potential issues or challenges that may arise during the actual migration.
  6. Monitor the migration process: Keep a close eye on the migration process to ensure it is progressing smoothly. Monitor the transfer speed, any error messages, or any other anomalies that may occur during the migration.
  7. Verify data integrity: Once the migration is complete, verify the integrity of the migrated data by comparing it with the original data on the source NAS device. Perform thorough checks to ensure that all files and folders have been successfully migrated.

By following these precautions, you can minimize the risk of data loss or corruption during the migration process between NAS Qsan XCubeSAN XS5312 devices.

How to Remove Hard Disks from Your NAS and Connect Them to a PC

Although the NAS XCubeSAN XS5312 can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:

  1. Power off the NAS and disconnect it from the power source.

    WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.

  2. Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.

  3. Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.

  4. Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Step-by-Step Data Recovery with Hetman RAID Recovery

Hetman Raid Recovery

This program restores data from damaged RAID arrays and is fully compatible with Qsan XCubeSAN XS5312. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.

Go to view
How to recover data from a Qsan

How to recover data from a Qsan

XCubeSAN XS5312 has 12 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

How to Safely Recover Data from Disk Images

This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:

  • Overwriting during the recovery process;
  • Additional data loss caused by bad sectors;
  • User errors.

To create a disk image, follow these steps:

  1. Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.

  2. In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.

  3. When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

    Hetman RAID Recovery: Image Creation Wizard
  4. Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

    Hetman RAID Recovery: Choose a disk or save the image via FTP

Where Are the User’s Files Actually Stored?

The Qsan XCubeSAN XS5312 network-attached storage keeps SANOS operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

RAID Recovery Software: Detailed Comparison

Product Operating system RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows, Linux, MacOS Yes, over 100 controllers FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS Yes Yes Yes
DiskInternals RAID Recovery Windows Yes, over 10 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS XCubeSAN XS5312, feel free to leave a comment!
  • Ted Bampfylde
    Ted Bampfylde 6.09.2023 01:49 #
    Can data recovery from a NAS Qsan XCubeSAN XS5312 device be done if the storage disks have been accidentally overwritten or reformatted?
    • Hetman Software
      Hetman Software 6.09.2023 03:02 #

      Data recovery from a NAS Qsan XCubeSAN XS5312 device can be challenging if the storage disks have been accidentally overwritten or reformatted. However, it is not entirely impossible to recover data in such scenarios. Here are a few things to consider:

      1. Stop using the device: As soon as you realize that data has been overwritten or reformatted, it is crucial to stop using the device immediately. Continuing to use the device may overwrite more data and decrease the chances of successful recovery.
      2. Contact a professional data recovery service: It is recommended to reach out to a professional data recovery service that specializes in NAS devices. They have the expertise, tools, and resources to handle complex data recovery situations.
      3. Provide necessary information: When contacting the data recovery service, provide them with all the relevant information about the NAS device, such as the model, configuration, and details about the overwritten or reformatted data. This information will help them assess the situation accurately.
      4. Assess the backup options: Check if you have any recent backups of the data stored on the NAS device. If you have a backup, it may be possible to restore the data without the need for data recovery.

      Remember that data recovery success cannot be guaranteed in all cases, particularly if the data has been overwritten or reformatted. It is always recommended to regularly backup important data to minimize the risk of permanent data loss.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • How does the NAS Qsan XCubeSAN XS5312 enhance internet access for businesses?

    The NAS Qsan XCubeSAN XS5312 enhances internet access for businesses in several ways:

    1. Increased storage capacity: The XS5312 is a network-attached storage (NAS) device that provides high storage capacity to businesses. It allows businesses to store and manage large amounts of data, including files, documents, and multimedia content, which can be accessed over the internet.
    2. Improved data accessibility: With the XS5312, businesses can store their data centrally, making it easily accessible to authorized users over the internet. This enhances internet access by enabling employees to access and collaborate on files and documents remotely, regardless of their location.
    3. Enhanced data security: The XS5312 offers advanced data protection features such as RAID (Redundant Array of Independent Disks) technology, snapshot backups, and encryption. These features ensure that business data remains secure during internet access, protecting it from unauthorized access, data loss, or cyber threats.
    4. Efficient data sharing: The XS5312 supports various file-sharing protocols such as SMB (Server Message Block), NFS (Network File System), and FTP (File Transfer Protocol). These protocols enable businesses to efficiently share files and collaborate with remote teams or clients over the internet, improving productivity and communication.
    5. Scalability and flexibility: The XS5312 is designed to scale as per business requirements. It allows businesses to add additional storage capacity or upgrade hardware components without disrupting internet access. This scalability and flexibility ensure that businesses can adapt to changing data storage needs and continuously enhance their internet access capabilities.

    Overall, the NAS Qsan XCubeSAN XS5312 enhances internet access for businesses by providing increased storage capacity, improved data accessibility, enhanced data security, efficient data sharing, and scalability. These features contribute to improved productivity, collaboration, and overall business performance.

  • What are the key features and benefits of the NAS Qsan XCubeSAN XS5312 in terms of internet connectivity?

    The NAS Qsan XCubeSAN XS5312 does not have internet connectivity capabilities as it is a storage device designed for local network storage. It is primarily used for data storage, backup, and sharing within a local network environment. Some of its key features and benefits include:

    1. High Storage Capacity: The XS5312 offers a large storage capacity, allowing users to store and manage large amounts of data.
    2. High Performance: It is equipped with high-performance hardware components such as Intel Xeon processors and DDR4 memory, ensuring fast data transfer speeds and efficient performance.
    3. Data Protection: The XCubeSAN XS5312 provides various data protection features like RAID configurations, snapshot technology, and remote replication, ensuring data integrity and availability.
    4. Scalability: The device offers scalability options, allowing users to expand storage capacity as their needs grow without affecting the existing data.
    5. Easy Management: The XS5312 has a user-friendly management interface that simplifies the administration and configuration of the storage system.
    6. Data Backup and Recovery: It supports various backup and recovery options, including local and remote backup, ensuring data redundancy and disaster recovery.
    7. Multiple Connectivity Options: The XS5312 supports various connectivity options like iSCSI, Fibre Channel, and SAS, providing flexibility in connecting to different servers and storage systems.
    8. Energy Efficiency: It is designed with energy-efficient components, reducing power consumption and operating costs.

    Overall, the Qsan XCubeSAN XS5312 is a reliable and high-performance storage solution for local network environments, offering ample storage capacity, data protection features, scalability, and easy management.

  • How does the NAS Qsan XCubeSAN XS5312 ensure secure and reliable internet access for businesses?

    The NAS Qsan XCubeSAN XS5312 ensures secure and reliable internet access for businesses through several features and mechanisms:

    1. Redundant Power Supply: The XS5312 is equipped with dual redundant power supplies, ensuring uninterrupted power availability and minimizing the risk of downtime caused by power failures.
    2. High Availability: It supports high availability configurations with active-active controllers, redundant components, and failover mechanisms. This ensures that even if one controller or component fails, the system can automatically switch to the backup, minimizing any disruption to internet access.
    3. Data Protection: The XS5312 incorporates advanced data protection features such as RAID (Redundant Array of Independent Disks) technologies, including RAID 6 and RAID 60, which provide data redundancy and protection against drive failures. This ensures that business data remains intact and accessible even in the event of disk failures.
    4. Data Encryption: The XS5312 supports data encryption to secure sensitive business information. It utilizes AES (Advanced Encryption Standard) 256-bit encryption, which ensures that data is securely transmitted and stored within the system.
    5. Access Control and Authentication: The XS5312 offers comprehensive access control and authentication mechanisms. It supports user-based access control lists (ACLs), allowing businesses to define access permissions for different users or groups. Additionally, it integrates with existing directory services such as Active Directory, LDAP, and TACACS+, ensuring centralized authentication and authorization.
    6. Network Security: The XS5312 incorporates various network security features, including support for VLANs (Virtual Local Area Networks) and network segmentation. It allows businesses to isolate and secure different network segments, preventing unauthorized access to critical systems and data.
    7. Remote Management and Monitoring: The XS5312 provides remote management capabilities, allowing IT administrators to monitor and manage the system from anywhere with an internet connection. This ensures prompt response to any issues or threats, enhancing the overall security and reliability of internet access.

    By combining these features, the NAS Qsan XCubeSAN XS5312 ensures secure and reliable internet access for businesses, protecting critical data, minimizing downtime, and providing robust management and monitoring capabilities.