How to recover data from Qsan XCubeSAN XS5312 NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Qsan XCubeSAN XS5312

Qsan XCubeSAN XS5312 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from XCubeSAN XS5312.

How to recover data from NAS Qsan XCubeSAN XS5312

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Qsan also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Are there any specific precautions to take while migrating data between NAS Qsan XCubeSAN XS5312 devices?

Yes, there are several precautions to take while migrating data between NAS Qsan XCubeSAN XS5312 devices. Here are some important ones:

  1. Backup: Before starting the migration process, it is crucial to create a backup of all the data on the source NAS device. This ensures that even if something goes wrong during the migration, you will have a copy of the data to restore from.
  2. Verify compatibility: Ensure that the target NAS device (the one you are migrating data to) is compatible with the source NAS device. Check for any hardware or software requirements or limitations that may affect the migration process.
  3. Network stability: Make sure that the network connection between the source and target NAS devices is stable and reliable. Any interruptions or network failures during the migration can lead to data corruption or loss.
  4. Plan for downtime: Depending on the amount of data being migrated, there may be some downtime during the process. Plan accordingly and inform users about the potential downtime in advance to minimize any inconvenience.
  5. Test migration process: It is advisable to perform a test migration with a small subset of data before migrating the entire dataset. This helps identify any potential issues or challenges that may arise during the actual migration.
  6. Monitor the migration process: Keep a close eye on the migration process to ensure it is progressing smoothly. Monitor the transfer speed, any error messages, or any other anomalies that may occur during the migration.
  7. Verify data integrity: Once the migration is complete, verify the integrity of the migrated data by comparing it with the original data on the source NAS device. Perform thorough checks to ensure that all files and folders have been successfully migrated.

By following these precautions, you can minimize the risk of data loss or corruption during the migration process between NAS Qsan XCubeSAN XS5312 devices.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS XCubeSAN XS5312 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Qsan XCubeSAN XS5312. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Qsan

How to recover data from a Qsan

XCubeSAN XS5312 has 12 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Qsan XCubeSAN XS5312 network-attached storage keeps SANOS operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS XCubeSAN XS5312, feel free to leave a comment!
  • Ted Bampfylde
    Ted Bampfylde 6.09.2023 01:49 #
    Can data recovery from a NAS Qsan XCubeSAN XS5312 device be done if the storage disks have been accidentally overwritten or reformatted?
    • Hetman Software
      Hetman Software 6.09.2023 03:02 #

      Data recovery from a NAS Qsan XCubeSAN XS5312 device can be challenging if the storage disks have been accidentally overwritten or reformatted. However, it is not entirely impossible to recover data in such scenarios. Here are a few things to consider:

      1. Stop using the device: As soon as you realize that data has been overwritten or reformatted, it is crucial to stop using the device immediately. Continuing to use the device may overwrite more data and decrease the chances of successful recovery.
      2. Contact a professional data recovery service: It is recommended to reach out to a professional data recovery service that specializes in NAS devices. They have the expertise, tools, and resources to handle complex data recovery situations.
      3. Provide necessary information: When contacting the data recovery service, provide them with all the relevant information about the NAS device, such as the model, configuration, and details about the overwritten or reformatted data. This information will help them assess the situation accurately.
      4. Assess the backup options: Check if you have any recent backups of the data stored on the NAS device. If you have a backup, it may be possible to restore the data without the need for data recovery.

      Remember that data recovery success cannot be guaranteed in all cases, particularly if the data has been overwritten or reformatted. It is always recommended to regularly backup important data to minimize the risk of permanent data loss.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • How does the NAS Qsan XCubeSAN XS5312 enhance internet access for businesses?

    The NAS Qsan XCubeSAN XS5312 enhances internet access for businesses in several ways:

    1. Increased storage capacity: The XS5312 is a network-attached storage (NAS) device that provides high storage capacity to businesses. It allows businesses to store and manage large amounts of data, including files, documents, and multimedia content, which can be accessed over the internet.
    2. Improved data accessibility: With the XS5312, businesses can store their data centrally, making it easily accessible to authorized users over the internet. This enhances internet access by enabling employees to access and collaborate on files and documents remotely, regardless of their location.
    3. Enhanced data security: The XS5312 offers advanced data protection features such as RAID (Redundant Array of Independent Disks) technology, snapshot backups, and encryption. These features ensure that business data remains secure during internet access, protecting it from unauthorized access, data loss, or cyber threats.
    4. Efficient data sharing: The XS5312 supports various file-sharing protocols such as SMB (Server Message Block), NFS (Network File System), and FTP (File Transfer Protocol). These protocols enable businesses to efficiently share files and collaborate with remote teams or clients over the internet, improving productivity and communication.
    5. Scalability and flexibility: The XS5312 is designed to scale as per business requirements. It allows businesses to add additional storage capacity or upgrade hardware components without disrupting internet access. This scalability and flexibility ensure that businesses can adapt to changing data storage needs and continuously enhance their internet access capabilities.

    Overall, the NAS Qsan XCubeSAN XS5312 enhances internet access for businesses by providing increased storage capacity, improved data accessibility, enhanced data security, efficient data sharing, and scalability. These features contribute to improved productivity, collaboration, and overall business performance.

  • What are the key features and benefits of the NAS Qsan XCubeSAN XS5312 in terms of internet connectivity?

    The NAS Qsan XCubeSAN XS5312 does not have internet connectivity capabilities as it is a storage device designed for local network storage. It is primarily used for data storage, backup, and sharing within a local network environment. Some of its key features and benefits include:

    1. High Storage Capacity: The XS5312 offers a large storage capacity, allowing users to store and manage large amounts of data.
    2. High Performance: It is equipped with high-performance hardware components such as Intel Xeon processors and DDR4 memory, ensuring fast data transfer speeds and efficient performance.
    3. Data Protection: The XCubeSAN XS5312 provides various data protection features like RAID configurations, snapshot technology, and remote replication, ensuring data integrity and availability.
    4. Scalability: The device offers scalability options, allowing users to expand storage capacity as their needs grow without affecting the existing data.
    5. Easy Management: The XS5312 has a user-friendly management interface that simplifies the administration and configuration of the storage system.
    6. Data Backup and Recovery: It supports various backup and recovery options, including local and remote backup, ensuring data redundancy and disaster recovery.
    7. Multiple Connectivity Options: The XS5312 supports various connectivity options like iSCSI, Fibre Channel, and SAS, providing flexibility in connecting to different servers and storage systems.
    8. Energy Efficiency: It is designed with energy-efficient components, reducing power consumption and operating costs.

    Overall, the Qsan XCubeSAN XS5312 is a reliable and high-performance storage solution for local network environments, offering ample storage capacity, data protection features, scalability, and easy management.

  • How does the NAS Qsan XCubeSAN XS5312 ensure secure and reliable internet access for businesses?

    The NAS Qsan XCubeSAN XS5312 ensures secure and reliable internet access for businesses through several features and mechanisms:

    1. Redundant Power Supply: The XS5312 is equipped with dual redundant power supplies, ensuring uninterrupted power availability and minimizing the risk of downtime caused by power failures.
    2. High Availability: It supports high availability configurations with active-active controllers, redundant components, and failover mechanisms. This ensures that even if one controller or component fails, the system can automatically switch to the backup, minimizing any disruption to internet access.
    3. Data Protection: The XS5312 incorporates advanced data protection features such as RAID (Redundant Array of Independent Disks) technologies, including RAID 6 and RAID 60, which provide data redundancy and protection against drive failures. This ensures that business data remains intact and accessible even in the event of disk failures.
    4. Data Encryption: The XS5312 supports data encryption to secure sensitive business information. It utilizes AES (Advanced Encryption Standard) 256-bit encryption, which ensures that data is securely transmitted and stored within the system.
    5. Access Control and Authentication: The XS5312 offers comprehensive access control and authentication mechanisms. It supports user-based access control lists (ACLs), allowing businesses to define access permissions for different users or groups. Additionally, it integrates with existing directory services such as Active Directory, LDAP, and TACACS+, ensuring centralized authentication and authorization.
    6. Network Security: The XS5312 incorporates various network security features, including support for VLANs (Virtual Local Area Networks) and network segmentation. It allows businesses to isolate and secure different network segments, preventing unauthorized access to critical systems and data.
    7. Remote Management and Monitoring: The XS5312 provides remote management capabilities, allowing IT administrators to monitor and manage the system from anywhere with an internet connection. This ensures prompt response to any issues or threats, enhancing the overall security and reliability of internet access.

    By combining these features, the NAS Qsan XCubeSAN XS5312 ensures secure and reliable internet access for businesses, protecting critical data, minimizing downtime, and providing robust management and monitoring capabilities.

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