How to recover data from Raidon Mobile Rack ST2760-2S-S2 NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Raidon Mobile Rack ST2760-2S-S2

Raidon Mobile Rack ST2760-2S-S2 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from Mobile Rack ST2760-2S-S2.

How to recover data from NAS Raidon Mobile Rack ST2760-2S-S2

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Raidon also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Are there any guidelines for configuring security settings on NAS Raidon Mobile Rack ST2760-2S-S2 devices to prevent unauthorized access and potential data loss?

Yes, there are several guidelines and best practices for configuring security settings on NAS Raidon Mobile Rack ST2760-2S-S2 devices to prevent unauthorized access and potential data loss. Here are some recommendations:

  1. Change the default administrator password: The first step is to change the default administrator password to a strong and unique password. This will help prevent unauthorized access to the device's settings.
  2. Enable password protection: Ensure that the device requires a password to access its settings or shared folders. This adds an extra layer of security and prevents unauthorized users from modifying the device's configuration.
  3. Keep the firmware up to date: Regularly check for firmware updates provided by the manufacturer and apply them promptly. Firmware updates often include security patches and bug fixes that can help protect against potential vulnerabilities.
  4. Use strong and unique passwords for user accounts: Encourage users to create strong and unique passwords for their individual user accounts. This will help prevent unauthorized access to shared folders and data.
  5. Enable two-factor authentication (2FA): If supported by the device, enable two-factor authentication for user accounts. This adds an extra layer of security by requiring users to provide a second form of authentication, such as a code generated by a mobile app, in addition to their password.
  6. Disable unnecessary services and ports: Disable any unnecessary services or ports that are not required for the device's operation. This reduces the attack surface and minimizes the risk of unauthorized access.
  7. Enable firewall and intrusion detection: Enable the device's built-in firewall and intrusion detection features, if available. This can help detect and block unauthorized access attempts.
  8. Regularly backup data: Implement a regular backup strategy to ensure that important data is regularly backed up to a separate storage device or cloud service. This helps mitigate the risk of data loss in case of a security breach or hardware failure.
  9. Educate users about security best practices: Educate users about the importance of security best practices, such as not sharing passwords, avoiding suspicious links or attachments, and regularly updating their devices and software.

It is important to note that these guidelines are general recommendations, and it is always advisable to consult the device's user manual or contact the manufacturer for specific instructions and best practices for securing the NAS Raidon Mobile Rack ST2760-2S-S2 device.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS Mobile Rack ST2760-2S-S2 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Raidon Mobile Rack ST2760-2S-S2. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Raidon

How to recover data from a Raidon

Mobile Rack ST2760-2S-S2 has 2 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • APFS / HFS+;
  • Ext2 / Ext3 / Ext4;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Raidon Mobile Rack ST2760-2S-S2 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS Mobile Rack ST2760-2S-S2, feel free to leave a comment!
  • Nicholas Nethersole
    Nicholas Nethersole 4.09.2023 16:46 #
    Are there any specific recovery methods for NAS Raidon Mobile Rack ST2760-2S-S2 devices with striped or mirrored data configurations?
    • Hetman Software
      Hetman Software 4.09.2023 18:00 #

      Yes, there are specific recovery methods for NAS Raidon Mobile Rack ST2760-2S-S2 devices with striped or mirrored data configurations. Here are some general steps you can follow:

      1. Identify the issue: Determine if the problem is related to hardware failure, software corruption, or any other issue. This will help you choose the appropriate recovery method.
      2. Hardware failure recovery: If the issue is due to hardware failure, such as a faulty hard drive or RAID controller, you may need to replace the faulty component. Consult the manufacturer's documentation or contact their support for specific instructions.
      3. Software corruption recovery: If the issue is caused by software corruption or misconfiguration, you can try the following steps:

      a. Check connections: Ensure all cables and connections are secure and properly connected.

      b. Restart the device: Sometimes, a simple reboot can resolve software-related issues.

      c. Update firmware: Check if there are any firmware updates available for your NAS device and apply them if necessary.

      d. Reset settings: If you suspect a misconfiguration, you can try resetting the device to its factory settings. However, note that this may erase all data, so proceed with caution.

      e. Data recovery software: If the data on the NAS drives is important and not backed up elsewhere, you can try using data recovery software to recover the data. There are various commercial and free software options available for this purpose.

      Seek professional help: If the above steps do not resolve the issue or if you are not comfortable performing the recovery yourself, it is advisable to seek professional help from a data recovery service. They have specialized tools and expertise to handle complex data recovery situations.

      Remember to always have a backup of your important data to avoid potential data loss in the future.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • How does the NAS Raidon Mobile Rack ST2760-2S-S2 perform as a VPN server in terms of speed and reliability?

    Unfortunately, the NAS Raidon Mobile Rack ST2760-2S-S2 is not designed to function as a VPN server. It is primarily a hardware solution for storage and data management. It does not have the necessary software or capabilities to act as a VPN server.

  • What are the steps involved in setting up the NAS Raidon Mobile Rack ST2760-2S-S2 as a VPN server?

    Setting up the NAS Raidon Mobile Rack ST2760-2S-S2 as a VPN server involves the following steps:

    1. Connect the NAS to your network: Connect the NAS to your router or switch using an Ethernet cable.
    2. Configure the NAS: Access the NAS's web interface by entering its IP address in a web browser. Log in using the default username and password (usually admin/admin). Follow the on-screen instructions to set up the NAS, including configuring network settings and creating user accounts.
    3. Enable VPN server: In the NAS web interface, navigate to the VPN server settings. Enable the VPN server functionality, and choose the appropriate VPN protocol (e.g., OpenVPN, PPTP, L2TP/IPSec).
    4. Configure VPN server settings: Configure the VPN server settings according to your requirements. This may include setting up encryption, authentication, and other advanced options.
    5. Port forwarding: If your NAS is behind a router or firewall, you need to set up port forwarding to allow VPN traffic to reach the NAS. Access your router's settings and forward the appropriate ports to the NAS's IP address.
    6. Set up VPN clients: Install the necessary VPN client software on the devices you want to connect to the NAS. Configure the client software with the NAS's IP address, username, and password.
    7. Test the VPN connection: Connect to the VPN server from a client device using the configured VPN client. Verify that the connection is established successfully and that you can access the NAS's resources remotely.
    8. Security considerations: It is essential to ensure the security of your VPN server. Consider using strong encryption, regularly updating firmware, and implementing additional security measures like two-factor authentication.

    Note: The specific steps may vary depending on the firmware version and configuration options available in the NAS Raidon Mobile Rack ST2760-2S-S2. It is recommended to consult the NAS's user manual or manufacturer's documentation for detailed instructions.

  • Can the NAS Raidon Mobile Rack ST2760-2S-S2 handle multiple VPN connections simultaneously without any performance degradation?

    The NAS Raidon Mobile Rack ST2760-2S-S2 is a hardware device that provides storage capabilities rather than networking functionalities. Therefore, its ability to handle multiple VPN connections simultaneously without performance degradation would depend on the capabilities of the connected network devices and the network infrastructure.

    If you are referring to the network performance of the NAS while accessing it through multiple VPN connections, it would depend on factors such as the NAS's processing power, available bandwidth, and the capacity of the VPN server to handle concurrent connections. Additionally, the performance can also be affected by the VPN encryption and the overall network traffic.

    It is recommended to check the specifications and performance capabilities of the NAS and ensure that it meets your requirements for the number of simultaneous VPN connections you intend to use.

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