How to recover data from Raidon SafeTANK GR3660-BA31 NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Raidon SafeTANK GR3660-BA31

Raidon SafeTANK GR3660-BA31 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from SafeTANK GR3660-BA31.

How to recover data from NAS Raidon SafeTANK GR3660-BA31

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Raidon also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

How can the NAS Raidon SafeTANK GR3660-BA31 device's CPU or processing power affect data transfer and potential loss?

The NAS Raidon SafeTANK GR3660-BA31 device's CPU or processing power can have an impact on data transfer and potential data loss in the following ways:

  1. Data Transfer Speed: The CPU of the device plays a crucial role in handling data transfer operations. A powerful CPU can efficiently process and manage data, resulting in faster transfer speeds. On the other hand, a weaker CPU may struggle to keep up with high data transfer rates, leading to slower speeds and longer transfer times.
  2. RAID Rebuild Time: In a RAID configuration, if a drive fails, the data needs to be rebuilt onto a new drive. The CPU's processing power affects the speed at which the RAID controller can rebuild the data. A faster CPU can handle the necessary calculations and data reconstruction more quickly, minimizing the time the system is vulnerable during the rebuild process.
  3. Data Integrity: The CPU is responsible for various data management tasks, including error correction, checksum calculations, and data verification. A powerful CPU can efficiently perform these tasks, reducing the chances of data corruption or loss during transfer. In contrast, a slower CPU may struggle to keep up with the demands, potentially increasing the risk of data errors or loss.
  4. Network Traffic Management: The CPU also handles network traffic management, including handling incoming and outgoing data packets. A robust CPU can efficiently manage network traffic, preventing bottlenecks and ensuring smooth data transfer. Insufficient processing power may result in dropped packets, network congestion, and potential data loss.
  5. Data Protection Features: Some NAS devices offer advanced data protection features like encryption, compression, or deduplication. These features require CPU resources to perform the necessary calculations. A more powerful CPU can handle these tasks more efficiently, minimizing the impact on data transfer speeds and reducing the chances of data loss.

In summary, a NAS device's CPU or processing power can significantly impact data transfer speeds, RAID rebuild times, data integrity, network traffic management, and the performance of data protection features. Investing in a NAS device with a powerful CPU can help ensure smoother data transfers, minimize potential data loss, and improve overall system performance.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS SafeTANK GR3660-BA31 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Raidon SafeTANK GR3660-BA31. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Raidon

How to recover data from a Raidon

SafeTANK GR3660-BA31 has 2 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • APFS / HFS+;
  • Ext2 / Ext3 / Ext4;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Raidon SafeTANK GR3660-BA31 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS SafeTANK GR3660-BA31, feel free to leave a comment!
  • Cletus Baldridge
    Cletus Baldridge 4.09.2023 22:45 #
    How to recover data from NAS Raidon SafeTANK GR3660-BA31?
    • Hetman Software
      Hetman Software 5.09.2023 00:00 #

      To recover data from a NAS Raidon SafeTANK GR3660-BA31, you can follow these steps:

      1. Check the NAS device: Ensure that the NAS device is powered on and connected to your network properly. Check for any error messages or indicators on the device that might indicate a hardware failure.
      2. Access the NAS: Open a web browser and enter the IP address of the NAS device. This will allow you to access the NAS management interface.
      3. Login to the NAS: Enter the username and password to log in to the NAS management interface. If you don't have the login credentials, try using the default username and password provided by the manufacturer or consult the user manual.
      4. Check RAID status: Once logged in, navigate to the RAID management section to check the status of the RAID array. If the RAID is degraded or in a failed state, you might need to rebuild or repair it before attempting data recovery.
      5. Backup configuration: Before proceeding with any data recovery operations, it is recommended to backup the NAS configuration settings. This will ensure that you can restore the NAS to its original state if anything goes wrong during the recovery process.
      6. Data recovery software: If the NAS RAID is intact and accessible, you can use data recovery software to recover the lost data. There are various software options available, such as EaseUS Data Recovery Wizard, GetDataBack, or Recuva. Install the software on your computer and follow the instructions to scan the NAS drive and recover the desired files.
      7. Professional data recovery services: If the NAS RAID is severely damaged or you are unable to recover the data using software, you may need to seek professional data recovery services. These services specialize in recovering data from failed or damaged storage devices and have specialized tools and techniques to handle complex situations.

      Remember, it is always recommended to have a backup of your important data to avoid any data loss situations.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the available cloud services that are compatible with the NAS Raidon SafeTANK GR3660-BA31 for copying data?

    The NAS Raidon SafeTANK GR3660-BA31 is a network-attached storage (NAS) device that allows for data storage and sharing over a network. It is not directly compatible with cloud services for copying data. However, you can use the NAS device to copy data to a computer or a compatible cloud storage service. Some popular cloud storage services that can be used for copying data from the NAS include:

    1. Dropbox: You can sync your NAS data to Dropbox using the Dropbox desktop app or third-party synchronization tools.
    2. Google Drive: Google Drive offers desktop synchronization tools that allow you to copy data from your NAS to your Google Drive storage.
    3. Microsoft OneDrive: Similar to Google Drive, OneDrive provides desktop synchronization tools for copying data from your NAS to your OneDrive storage.
    4. Amazon S3: You can use third-party software or tools to copy data from your NAS to Amazon S3 storage, which is a highly scalable and reliable cloud storage service.
    5. Backblaze B2: Backblaze B2 is another cloud storage service that can be used with third-party tools to copy data from your NAS.

    These are just a few examples of cloud storage services that can be used for copying data from the NAS Raidon SafeTANK GR3660-BA31. It's important to check the compatibility and available tools provided by the specific cloud service you choose to use.

  • How can data be securely transferred from the NAS Raidon SafeTANK GR3660-BA31 to cloud services to ensure data integrity and confidentiality?

    To securely transfer data from the NAS Raidon SafeTANK GR3660-BA31 to cloud services while ensuring data integrity and confidentiality, you can follow these steps:

    1. Choose a reputable cloud service provider: Select a cloud service provider that offers strong security measures, encryption, and data protection features. Research their security certifications and reviews to ensure they meet your requirements.
    2. Enable encryption on the NAS: Configure the NAS device to use encryption for data stored on it. This will ensure that data is protected even if it gets intercepted during transfer.
    3. Implement secure protocols: Utilize secure protocols like SSL/TLS to establish an encrypted connection between the NAS device and the cloud service. This prevents unauthorized access and eavesdropping during data transfer.
    4. Use strong authentication: Implement multi-factor authentication (MFA) for accessing both the NAS device and the cloud service. This adds an extra layer of security, making it difficult for unauthorized individuals to gain access.
    5. Encrypt data during transfer: Before transferring data from the NAS to the cloud service, encrypt it using strong encryption algorithms like AES. This ensures that even if the data gets intercepted, it remains unreadable without the encryption key.
    6. Transfer data in chunks: Instead of transferring large files in one go, break them into smaller chunks. This minimizes the risk of data corruption during transfer and allows for easier error detection and recovery.
    7. Regularly backup data: Maintain regular backups of the data stored on the NAS device. This ensures that even if something goes wrong during the transfer, you can restore the data from a previous backup.
    8. Monitor data transfer: Implement monitoring and logging mechanisms to track data transfers between the NAS and the cloud service. This allows you to detect any suspicious activities or potential breaches.
    9. Test the transfer process: Before transferring sensitive or critical data, perform tests with non-sensitive data to ensure the transfer process works smoothly without any issues.
    10. Keep the NAS firmware up to date: Regularly update the firmware of the NAS device to ensure it has the latest security patches and fixes any vulnerabilities that could be exploited.

    By following these steps, you can securely transfer data from the NAS Raidon SafeTANK GR3660-BA31 to cloud services while maintaining data integrity and confidentiality.

  • Are there any limitations or considerations to keep in mind when copying data from the NAS Raidon SafeTANK GR3660-BA31 to cloud services, such as storage capacity, network bandwidth, or file format compatibility?

    Yes, there are several limitations and considerations to keep in mind when copying data from the NAS Raidon SafeTANK GR3660-BA31 to cloud services. Some of the key ones include:

    1. Storage Capacity: Cloud services typically have storage limits, so you need to ensure that the total data size you want to copy does not exceed the available storage capacity of the cloud service. You may need to choose a suitable storage plan or consider deleting unnecessary files to fit within the allocated storage.
    2. Network Bandwidth: Uploading data to the cloud requires sufficient network bandwidth. Large amounts of data can take a long time to transfer, especially if you have a slow internet connection. It is important to consider the upload speed of your network and estimate the time required for the data transfer.
    3. File Format Compatibility: Cloud services may have limitations on the types of files they can store or support. It is essential to ensure that the file formats used in your NAS are compatible with the cloud service you intend to use. Some cloud services may not support certain file types or have restrictions on file sizes.
    4. Data Security: When copying data to the cloud, you need to consider the security measures in place. Ensure that the cloud service provider offers encryption and other security features to protect your data during transfer and storage. Additionally, consider the privacy policies and data handling practices of the cloud service provider.
    5. Cost: Cloud services often have pricing plans based on storage usage. It is important to understand the cost implications of storing data in the cloud, especially if you have a large amount of data to copy. Evaluate the pricing structure of the cloud service and consider any additional charges that may apply.
    6. Reliability and Downtime: Cloud services may experience occasional downtime or service interruptions. It is crucial to choose a reliable cloud service provider that offers sufficient uptime guarantees and ensures data availability. Consider any potential impact on your access to data during the transfer process.
    7. Data Transfer Speed: The speed of data transfer between your NAS and the cloud service can vary depending on various factors, including your internet connection and the cloud service's infrastructure. It is important to be aware of potential transfer speed limitations and plan accordingly.

    Overall, it is essential to thoroughly research and understand the limitations and considerations of both your NAS device and the cloud service you plan to use for data transfer to ensure a smooth and efficient process.

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