How to recover data from Raidon SafeTANK GR3680-B31A NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Raidon SafeTANK GR3680-B31A

Raidon SafeTANK GR3680-B31A NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from SafeTANK GR3680-B31A.

How to recover data from NAS Raidon SafeTANK GR3680-B31A

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Raidon also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can hardware upgrades or modifications lead to data loss if not properly executed on NAS Raidon SafeTANK GR3680-B31A devices?

Yes, hardware upgrades or modifications can potentially lead to data loss if not properly executed on NAS Raidon SafeTANK GR3680-B31A devices. This is because any changes made to the hardware configuration can disrupt the RAID array or cause compatibility issues with the existing setup. If the RAID array is not properly rebuilt or if the new hardware is not compatible, it can result in data corruption or loss. It is always recommended to follow the manufacturer's guidelines and consult with technical experts before making any hardware modifications to ensure the safety of your data.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS SafeTANK GR3680-B31A can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

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    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Raidon SafeTANK GR3680-B31A. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

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How to recover data from a Raidon

How to recover data from a Raidon

SafeTANK GR3680-B31A has 2 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • APFS / HFS+;
  • Ext2 / Ext3 / Ext4;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Raidon SafeTANK GR3680-B31A network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS SafeTANK GR3680-B31A, feel free to leave a comment!
  • Ace Dewdney
    Ace Dewdney 5.09.2023 00:43 #
    Can data recovery from a NAS Raidon SafeTANK GR3680-B31A device be performed if there are issues with the storage pool or configurations?
    • Hetman Software
      Hetman Software 5.09.2023 01:59 #

      Yes, data recovery from a NAS Raidon SafeTANK GR3680-B31A device can be performed even if there are issues with the storage pool or configurations. However, the success of the data recovery process will depend on the specific nature of the issues and the expertise of the data recovery service provider.

      In case of issues with the storage pool or configurations, it is recommended to seek professional help from a data recovery service that specializes in NAS devices. They will have the necessary tools, knowledge, and experience to diagnose and resolve the issues, and recover the data from the device.

      It is important to note that attempting DIY data recovery methods or making incorrect changes to the configurations can potentially make the situation worse and lead to permanent data loss. Therefore, it is advisable to consult with experts in data recovery to ensure the best possible outcome.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features and mechanisms in place on the NAS Raidon SafeTANK GR3680-B31A to ensure data security?

    The NAS Raidon SafeTANK GR3680-B31A is a network-attached storage device designed to provide data security and protection. Some key features and mechanisms it incorporates to ensure data security are:

    1. RAID (Redundant Array of Independent Disks): The SafeTANK GR3680-B31A supports various RAID configurations, such as RAID 0, 1, 5, 6, 10, and JBOD. RAID offers data redundancy and fault tolerance, ensuring that data remains accessible even if a disk fails.
    2. AES Encryption: The device supports AES (Advanced Encryption Standard) 256-bit encryption, which provides robust data encryption to protect sensitive information stored on the drives.
    3. HTTPS and SSL/TLS: The SafeTANK GR3680-B31A uses HTTPS (Hypertext Transfer Protocol Secure) and SSL/TLS (Secure Sockets Layer/Transport Layer Security) protocols to secure data transmission over the network. This ensures that data is encrypted during transfer and prevents unauthorized access.
    4. Access Control and User Management: The device offers access control features, allowing administrators to create user accounts with different levels of access privileges. This helps in controlling who can access and modify the stored data.
    5. Active Directory Integration: It supports integration with Active Directory, enabling centralized user authentication and access control management. This simplifies user management and enhances security by leveraging existing user accounts and permissions.
    6. Data Backup and Snapshot: The SafeTANK GR3680-B31A provides data backup features, allowing scheduled backups to external storage devices or cloud services. It also supports snapshot functionality, enabling the creation of point-in-time copies of data for quick recovery in case of accidental deletion or data corruption.
    7. Antivirus Integration: The device supports integration with antivirus software, allowing scheduled scans and real-time protection against malware and viruses. This helps in preventing data corruption and loss due to malicious software.
    8. Network Security: The SafeTANK GR3680-B31A incorporates various network security mechanisms, such as firewall settings, IP blocking, and network access control, to protect against unauthorized access and potential network attacks.
    9. Physical Security: The device is built with a sturdy enclosure and may include features like lockable drive bays and Kensington lock slots to provide physical security and prevent unauthorized access to the drives.

    These features and mechanisms collectively ensure data security on the NAS Raidon SafeTANK GR3680-B31A, protecting against data loss, unauthorized access, and potential threats.

  • How does the NAS Raidon SafeTANK GR3680-B31A protect against unauthorized access and data breaches?

    The NAS Raidon SafeTANK GR3680-B31A employs several mechanisms to protect against unauthorized access and data breaches:

    1. User Authentication: It supports various authentication methods such as username and password, LDAP, and Active Directory. This ensures that only authorized users can access the system and its data.
    2. Access Control: The system allows administrators to define access permissions and privileges for different users or user groups. This ensures that users can only access the data they are authorized to view or modify.
    3. Encryption: The SafeTANK GR3680-B31A supports data encryption, both in transit and at rest. This means that data is encrypted when being transferred over the network and also when stored on the drives. Encryption adds an extra layer of security, making it difficult for unauthorized individuals to access or decipher the data.
    4. Firewall and Network Security: The NAS device comes with built-in firewalls and network security features that protect against external threats. It can block suspicious IP addresses, prevent unauthorized access attempts, and detect and mitigate various types of network attacks.
    5. Data Backup and Recovery: The SafeTANK GR3680-B31A supports RAID configurations, which provide data redundancy and protection against drive failures. In case of a drive failure, the system can automatically rebuild the data from the remaining drives. Additionally, regular backups can be scheduled to external devices or cloud storage, ensuring that data can be recovered in case of accidental deletion, hardware failure, or other data loss scenarios.
    6. Auditing and Logging: The NAS device keeps detailed logs of user activities, access attempts, and system events. These logs can be reviewed by administrators to monitor for any suspicious activities or potential security breaches.

    Overall, the NAS Raidon SafeTANK GR3680-B31A employs a combination of user authentication, access control, encryption, network security, data redundancy, and logging mechanisms to protect against unauthorized access and data breaches.

  • Can you explain the encryption capabilities and protocols supported by the NAS Raidon SafeTANK GR3680-B31A to safeguard sensitive data stored on the device?

    The NAS Raidon SafeTANK GR3680-B31A supports various encryption capabilities and protocols to safeguard sensitive data stored on the device. Here are some of the encryption features and protocols supported:

    1. AES Encryption: The device supports Advanced Encryption Standard (AES) encryption, which is widely recognized as a secure encryption algorithm. AES encryption ensures that the data stored on the NAS is encrypted and can only be decrypted with the correct encryption key.
    2. RAID Encryption: The SafeTANK GR3680-B31A supports hardware-based RAID encryption. RAID (Redundant Array of Independent Disks) is a data storage technology that combines multiple physical drives into a single logical unit. With RAID encryption, the data is encrypted at the hardware level, providing an additional layer of security.
    3. SSL/TLS: The device supports Secure Sockets Layer (SSL) and Transport Layer Security (TLS) protocols for secure communication. SSL/TLS encrypts the data transmitted between the NAS and other devices accessing it, preventing unauthorized interception or tampering of data during transmission.
    4. VPN Support: The NAS supports Virtual Private Network (VPN) protocols, which allow secure remote access to the device over the internet. VPNs create an encrypted tunnel between the user's device and the NAS, ensuring that data transmission is secure and protected from unauthorized access.
    5. Access Control and User Management: The SafeTANK GR3680-B31A provides robust access control and user management features. It allows administrators to create user accounts, assign permissions, and control access to specific files or folders. This ensures that only authorized users can access sensitive data stored on the NAS.
    6. Active Directory Integration: The device supports integration with Active Directory, a directory service commonly used in enterprise environments. This integration allows administrators to manage user access and permissions centrally, providing an additional layer of control and security.

    It is important to note that the specific encryption capabilities and protocols supported may vary depending on the firmware version and configuration of the NAS. It is recommended to refer to the product documentation or contact the manufacturer for the most accurate and up-to-date information on encryption features supported by the NAS Raidon SafeTANK GR3680-B31A.

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