Professional Advice for Recovering NAS Raidon SafeTANK GT5640-B31 Data from RAID Arrays

Has your NAS Raidon SafeTANK GT5640-B31 suddenly lost its network drive and you’re unsure what to do next? Did the RAID array collapse, making your files inaccessible? Is the device throwing errors during startup? Perhaps you accidentally rebuilt the RAID array or several hard drives failed at the same time?

Professional Advice for Recovering NAS Raidon SafeTANK GT5640-B31 Data from RAID Arrays

Raidon SafeTANK GT5640-B31 NAS Data Recovery in 2025

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from an SafeTANK GT5640-B31. We’ll walk through the most common causes of failure and demonstrate proven methods to restore files from a lost or degraded RAID array.

Professional Advice for Recovering NAS Raidon SafeTANK GT5640-B31 Data from RAID Arrays

RAID Recovery™ 2.8
Recover data from damaged RAID arrays inaccessible from a computer.
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Why Regular Data Recovery Tools Can’t Restore Files from RAID

Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.

This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.

Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like Raidon often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.

Can improper configuration of network settings or IP addresses result in data loss on NAS Raidon SafeTANK GT5640-B31 devices?

Yes, improper configuration of network settings or IP addresses can potentially result in data loss on NAS Raidon SafeTANK GT5640-B31 devices. If the network settings or IP addresses are not properly configured, it can lead to connectivity issues, making the NAS inaccessible or causing data corruption. Additionally, if the NAS is connected to a different network or IP address, it may not be able to communicate with the devices or systems it needs to, resulting in data loss. It is important to ensure that network settings and IP addresses are correctly configured to avoid any potential data loss or connectivity problems.

How to Remove Hard Disks from Your NAS and Connect Them to a PC

Although the NAS SafeTANK GT5640-B31 can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:

  1. Power off the NAS and disconnect it from the power source.

    WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.

  2. Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.

  3. Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.

  4. Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Step-by-Step Data Recovery with Hetman RAID Recovery

Hetman Raid Recovery

This program restores data from damaged RAID arrays and is fully compatible with Raidon SafeTANK GT5640-B31. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.

Go to view
How to recover data from a Raidon

How to recover data from a Raidon

SafeTANK GT5640-B31 has 4 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • JBOD;

NAS supports:

  • APFS / HFS+;
  • Ext2 / Ext3 / Ext4;

How to Safely Recover Data from Disk Images

This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:

  • Overwriting during the recovery process;
  • Additional data loss caused by bad sectors;
  • User errors.

To create a disk image, follow these steps:

  1. Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.

  2. In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.

  3. When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

    Hetman RAID Recovery: Image Creation Wizard
  4. Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

    Hetman RAID Recovery: Choose a disk or save the image via FTP

Where Are the User’s Files Actually Stored?

The Raidon SafeTANK GT5640-B31 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

RAID Recovery Software: Detailed Comparison

Product Operating system RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows, Linux, MacOS Yes, over 100 controllers FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS Yes Yes Yes
DiskInternals RAID Recovery Windows Yes, over 10 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS SafeTANK GT5640-B31, feel free to leave a comment!
  • Elisha Clutton-Brock
    Elisha Clutton-Brock 5.09.2023 02:47 #
    Is it possible to recover data from a NAS Raidon SafeTANK GT5640-B31 device if the storage disks have been physically disconnected or damaged?
    • Hetman Software
      Hetman Software 5.09.2023 02:59 #

      If the storage disks in a NAS (Network Attached Storage) device like the Raidon SafeTANK GT5640-B31 have been physically disconnected or damaged, it can become challenging to recover data. However, it is not entirely impossible. Here are a few possibilities:

      1. Professional Data Recovery Services: You can contact professional data recovery services that specialize in recovering data from damaged storage devices. They have specialized tools and expertise to handle such situations. Keep in mind that these services can be expensive.
      2. DIY Data Recovery Tools: There are software tools available that claim to recover data from damaged or disconnected storage devices. These tools usually require technical expertise and may not guarantee a successful recovery.
      3. Rebuilding the RAID Array: If the RAID array is intact and only the disks are damaged or disconnected, you may be able to replace the faulty disks with new ones and rebuild the array. However, this process can be complex and requires knowledge of RAID configurations.

      It's important to note that the success of data recovery depends on the extent of the damage and the expertise of the person or service performing the recovery. It is always recommended to have backups of important data to avoid such situations.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features and specifications of the NAS Raidon SafeTANK GT5640-B31 for data backup purposes?

    The NAS Raidon SafeTANK GT5640-B31 is a network-attached storage device designed for data backup purposes. Some of its key features and specifications include:

    1. Storage capacity: It supports up to four 3.5-inch SATA hard drives, allowing for a maximum storage capacity of 64TB (with 16TB drives).
    2. RAID support: The device supports various RAID configurations, including RAID 0, 1, 5, 6, 10, and JBOD. This allows for data redundancy and increased performance.
    3. Connectivity: It has two Gigabit Ethernet ports for network connectivity, providing high-speed data transfer rates.
    4. Hot-swappable drive bays: The hard drives can be easily inserted or removed without shutting down the device, ensuring uninterrupted operation.
    5. USB ports: It features two USB 3.0 ports and one USB 2.0 port, allowing for additional external storage devices or peripherals to be connected.
    6. Backup options: The device supports various backup options, including scheduled backups, incremental backups, and remote replication. It also supports Time Machine for Mac users.
    7. RAIDon iSCSI Manager: It comes with the RAIDon iSCSI Manager software, which allows for easy setup and management of iSCSI targets.
    8. RAIDon WebUI: The device has a user-friendly web-based interface for easy configuration and monitoring of the NAS.
    9. Data protection: It supports AES 256-bit encryption, ensuring data security during transfer and storage.
    10. System monitoring: The NAS has built-in monitoring tools for system health, including temperature, fan speed, and hard drive status.
    11. Compatibility: It is compatible with various operating systems, including Windows, Mac, and Linux.
    12. Energy-efficient: The device is designed to be energy-efficient, consuming less power during operation.

    Overall, the NAS Raidon SafeTANK GT5640-B31 provides a reliable and scalable solution for data backup purposes, offering high storage capacity, RAID support, and various backup options.

  • How does the NAS Raidon SafeTANK GT5640-B31 ensure data redundancy and reliability in its backup process?

    The NAS Raidon SafeTANK GT5640-B31 ensures data redundancy and reliability in its backup process through the implementation of RAID (Redundant Array of Independent Disks) technology.

    The device supports various RAID levels, including RAID 0, RAID 1, RAID 5, RAID 6, RAID 10, and JBOD (Just a Bunch of Disks). Each RAID level offers different levels of data redundancy and performance.

    • RAID 0: This level provides striping without redundancy. It combines multiple drives into a single logical unit to enhance performance but does not offer any data redundancy. If one drive fails, data loss occurs.
    • RAID 1: This level creates a mirror of data across multiple drives. It duplicates data on two drives, ensuring that if one drive fails, the data is still available on the other drive.
    • RAID 5: This level distributes data and parity across multiple drives. It requires a minimum of three drives and provides data redundancy by using parity information. If one drive fails, the data can be reconstructed using the parity information.
    • RAID 6: Similar to RAID 5, RAID 6 distributes data and parity across multiple drives, but it uses two parity blocks. This level provides higher data redundancy and can tolerate the failure of up to two drives simultaneously.
    • RAID 10: This level combines both RAID 1 and RAID 0. It mirrors data across multiple drives and then stripes the mirrored sets. RAID 10 provides high performance and redundancy but requires a minimum of four drives.

    These RAID levels ensure that data is stored redundantly across multiple drives, minimizing the risk of data loss in case of drive failures. The NAS Raidon SafeTANK GT5640-B31 continuously monitors the health of the drives and provides options for automatic drive rebuilding in case of failures.

  • What are the recommended backup strategies and configurations for optimal data protection using the NAS Raidon SafeTANK GT5640-B31?

    The NAS Raidon SafeTANK GT5640-B31 is a 4-bay NAS device that supports RAID configurations for data protection. Here are some recommended backup strategies and configurations for optimal data protection:

    1. RAID Configuration: The SafeTANK GT5640-B31 supports various RAID levels including RAID 0, 1, 5, 6, and 10. The choice of RAID level depends on your specific needs for performance and redundancy. For optimal data protection, RAID 5 or RAID 6 is recommended as they provide fault tolerance by distributing parity information across multiple drives.
    2. Regular Backups: RAID provides redundancy but it is not a substitute for backups. It is important to regularly backup your data to an external storage device or offsite location. This ensures that you have an additional copy of your data in case of hardware failure, accidental deletion, or other data loss scenarios.
    3. Multiple Backup Locations: Storing backups in multiple locations adds an extra layer of protection. Consider using a combination of onsite and offsite backups. Onsite backups can be stored on external hard drives connected to the NAS device, while offsite backups can be stored in the cloud or at a different physical location.
    4. Incremental or Differential Backups: Instead of performing full backups every time, consider using incremental or differential backups. These backup methods only backup the changes made since the last backup, reducing the backup time and storage requirements.
    5. Disaster Recovery Plan: In addition to backups, it is important to have a disaster recovery plan in place. This includes documenting the steps to restore data from backups, testing the restore process periodically, and ensuring that the necessary tools and software are readily available.
    6. Encryption: If your data contains sensitive or confidential information, consider enabling encryption for your backups. This ensures that even if the backup media is lost or stolen, the data remains protected.
    7. Monitoring and Testing: Regularly monitor the status of your NAS device and backup processes. Ensure that backups are running successfully and that there are no errors or issues. Additionally, periodically test the restore process to verify the integrity of your backups.

    Remember that backup strategies may vary based on your specific requirements and the criticality of your data. It is recommended to consult the user manual or seek professional advice for specific configuration details for the NAS Raidon SafeTANK GT5640-B31.