How to recover data from Raidon SafeTANK GT5640-B31 NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Raidon SafeTANK GT5640-B31

Raidon SafeTANK GT5640-B31 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from SafeTANK GT5640-B31.

How to recover data from NAS Raidon SafeTANK GT5640-B31

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Raidon also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can improper configuration of network settings or IP addresses result in data loss on NAS Raidon SafeTANK GT5640-B31 devices?

Yes, improper configuration of network settings or IP addresses can potentially result in data loss on NAS Raidon SafeTANK GT5640-B31 devices. If the network settings or IP addresses are not properly configured, it can lead to connectivity issues, making the NAS inaccessible or causing data corruption. Additionally, if the NAS is connected to a different network or IP address, it may not be able to communicate with the devices or systems it needs to, resulting in data loss. It is important to ensure that network settings and IP addresses are correctly configured to avoid any potential data loss or connectivity problems.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS SafeTANK GT5640-B31 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Raidon SafeTANK GT5640-B31. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

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How to recover data from a Raidon

How to recover data from a Raidon

SafeTANK GT5640-B31 has 4 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • JBOD;

NAS supports:

  • APFS / HFS+;
  • Ext2 / Ext3 / Ext4;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Raidon SafeTANK GT5640-B31 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS SafeTANK GT5640-B31, feel free to leave a comment!
  • Elisha Clutton-Brock
    Elisha Clutton-Brock 5.09.2023 02:47 #
    Is it possible to recover data from a NAS Raidon SafeTANK GT5640-B31 device if the storage disks have been physically disconnected or damaged?
    • Hetman Software
      Hetman Software 5.09.2023 02:59 #

      If the storage disks in a NAS (Network Attached Storage) device like the Raidon SafeTANK GT5640-B31 have been physically disconnected or damaged, it can become challenging to recover data. However, it is not entirely impossible. Here are a few possibilities:

      1. Professional Data Recovery Services: You can contact professional data recovery services that specialize in recovering data from damaged storage devices. They have specialized tools and expertise to handle such situations. Keep in mind that these services can be expensive.
      2. DIY Data Recovery Tools: There are software tools available that claim to recover data from damaged or disconnected storage devices. These tools usually require technical expertise and may not guarantee a successful recovery.
      3. Rebuilding the RAID Array: If the RAID array is intact and only the disks are damaged or disconnected, you may be able to replace the faulty disks with new ones and rebuild the array. However, this process can be complex and requires knowledge of RAID configurations.

      It's important to note that the success of data recovery depends on the extent of the damage and the expertise of the person or service performing the recovery. It is always recommended to have backups of important data to avoid such situations.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features and specifications of the NAS Raidon SafeTANK GT5640-B31 for data backup purposes?

    The NAS Raidon SafeTANK GT5640-B31 is a network-attached storage device designed for data backup purposes. Some of its key features and specifications include:

    1. Storage capacity: It supports up to four 3.5-inch SATA hard drives, allowing for a maximum storage capacity of 64TB (with 16TB drives).
    2. RAID support: The device supports various RAID configurations, including RAID 0, 1, 5, 6, 10, and JBOD. This allows for data redundancy and increased performance.
    3. Connectivity: It has two Gigabit Ethernet ports for network connectivity, providing high-speed data transfer rates.
    4. Hot-swappable drive bays: The hard drives can be easily inserted or removed without shutting down the device, ensuring uninterrupted operation.
    5. USB ports: It features two USB 3.0 ports and one USB 2.0 port, allowing for additional external storage devices or peripherals to be connected.
    6. Backup options: The device supports various backup options, including scheduled backups, incremental backups, and remote replication. It also supports Time Machine for Mac users.
    7. RAIDon iSCSI Manager: It comes with the RAIDon iSCSI Manager software, which allows for easy setup and management of iSCSI targets.
    8. RAIDon WebUI: The device has a user-friendly web-based interface for easy configuration and monitoring of the NAS.
    9. Data protection: It supports AES 256-bit encryption, ensuring data security during transfer and storage.
    10. System monitoring: The NAS has built-in monitoring tools for system health, including temperature, fan speed, and hard drive status.
    11. Compatibility: It is compatible with various operating systems, including Windows, Mac, and Linux.
    12. Energy-efficient: The device is designed to be energy-efficient, consuming less power during operation.

    Overall, the NAS Raidon SafeTANK GT5640-B31 provides a reliable and scalable solution for data backup purposes, offering high storage capacity, RAID support, and various backup options.

  • How does the NAS Raidon SafeTANK GT5640-B31 ensure data redundancy and reliability in its backup process?

    The NAS Raidon SafeTANK GT5640-B31 ensures data redundancy and reliability in its backup process through the implementation of RAID (Redundant Array of Independent Disks) technology.

    The device supports various RAID levels, including RAID 0, RAID 1, RAID 5, RAID 6, RAID 10, and JBOD (Just a Bunch of Disks). Each RAID level offers different levels of data redundancy and performance.

    • RAID 0: This level provides striping without redundancy. It combines multiple drives into a single logical unit to enhance performance but does not offer any data redundancy. If one drive fails, data loss occurs.
    • RAID 1: This level creates a mirror of data across multiple drives. It duplicates data on two drives, ensuring that if one drive fails, the data is still available on the other drive.
    • RAID 5: This level distributes data and parity across multiple drives. It requires a minimum of three drives and provides data redundancy by using parity information. If one drive fails, the data can be reconstructed using the parity information.
    • RAID 6: Similar to RAID 5, RAID 6 distributes data and parity across multiple drives, but it uses two parity blocks. This level provides higher data redundancy and can tolerate the failure of up to two drives simultaneously.
    • RAID 10: This level combines both RAID 1 and RAID 0. It mirrors data across multiple drives and then stripes the mirrored sets. RAID 10 provides high performance and redundancy but requires a minimum of four drives.

    These RAID levels ensure that data is stored redundantly across multiple drives, minimizing the risk of data loss in case of drive failures. The NAS Raidon SafeTANK GT5640-B31 continuously monitors the health of the drives and provides options for automatic drive rebuilding in case of failures.

  • What are the recommended backup strategies and configurations for optimal data protection using the NAS Raidon SafeTANK GT5640-B31?

    The NAS Raidon SafeTANK GT5640-B31 is a 4-bay NAS device that supports RAID configurations for data protection. Here are some recommended backup strategies and configurations for optimal data protection:

    1. RAID Configuration: The SafeTANK GT5640-B31 supports various RAID levels including RAID 0, 1, 5, 6, and 10. The choice of RAID level depends on your specific needs for performance and redundancy. For optimal data protection, RAID 5 or RAID 6 is recommended as they provide fault tolerance by distributing parity information across multiple drives.
    2. Regular Backups: RAID provides redundancy but it is not a substitute for backups. It is important to regularly backup your data to an external storage device or offsite location. This ensures that you have an additional copy of your data in case of hardware failure, accidental deletion, or other data loss scenarios.
    3. Multiple Backup Locations: Storing backups in multiple locations adds an extra layer of protection. Consider using a combination of onsite and offsite backups. Onsite backups can be stored on external hard drives connected to the NAS device, while offsite backups can be stored in the cloud or at a different physical location.
    4. Incremental or Differential Backups: Instead of performing full backups every time, consider using incremental or differential backups. These backup methods only backup the changes made since the last backup, reducing the backup time and storage requirements.
    5. Disaster Recovery Plan: In addition to backups, it is important to have a disaster recovery plan in place. This includes documenting the steps to restore data from backups, testing the restore process periodically, and ensuring that the necessary tools and software are readily available.
    6. Encryption: If your data contains sensitive or confidential information, consider enabling encryption for your backups. This ensures that even if the backup media is lost or stolen, the data remains protected.
    7. Monitoring and Testing: Regularly monitor the status of your NAS device and backup processes. Ensure that backups are running successfully and that there are no errors or issues. Additionally, periodically test the restore process to verify the integrity of your backups.

    Remember that backup strategies may vary based on your specific requirements and the criticality of your data. It is recommended to consult the user manual or seek professional advice for specific configuration details for the NAS Raidon SafeTANK GT5640-B31.

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