Practical Steps to Extract Data from a RAID Disk if NAS Rasilient Pixel Stor PS390 Doesn’t Start

Has your NAS Rasilient Pixel Stor PS390 suddenly lost its network drive and you’re unsure what to do next? Did the RAID array collapse, making your files inaccessible? Is the device throwing errors during startup? Perhaps you accidentally rebuilt the RAID array or several hard drives failed at the same time?

Practical Steps to Extract Data from a RAID Disk if NAS Rasilient Pixel Stor PS390 Doesn’t Start

Rasilient Pixel Stor PS390 NAS Data Recovery in 2025

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from an Pixel Stor PS390. We’ll walk through the most common causes of failure and demonstrate proven methods to restore files from a lost or degraded RAID array.

Practical Steps to Extract Data from a RAID Disk if NAS Rasilient Pixel Stor PS390 Doesn’t Start

RAID Recovery™ 2.8
Recover data from damaged RAID arrays inaccessible from a computer.
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Why Regular Data Recovery Tools Can’t Restore Files from RAID

Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.

This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.

Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like Rasilient often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.

Can the use of deduplication or compression technologies impact data loss risks on NAS Rasilient Pixel Stor PS390 devices?

The use of deduplication or compression technologies on NAS Rasilient Pixel Stor PS390 devices can potentially impact data loss risks in the following ways:

  1. Deduplication: Deduplication eliminates redundant data by storing only unique data blocks and creating references to them. This can reduce the storage footprint and optimize storage capacity. However, if there are any issues with the deduplication process, such as data corruption or errors in the deduplication algorithm, it can potentially lead to data loss. Additionally, if the deduplication system fails or the metadata referencing the unique data blocks gets lost, it may result in the loss of access to the deduplicated data.
  2. Compression: Compression reduces the size of data by encoding it in a more efficient manner. While compression can save storage space, it introduces the risk of data loss if the compression algorithm used is not reliable. If the compressed data becomes corrupted or the decompression process fails, it can result in the loss of the original uncompressed data.

It is important to note that the impact of deduplication or compression on data loss risks can vary depending on the implementation, the quality of the technology used, and the specific circumstances of the NAS device. It is recommended to carefully evaluate and test the deduplication or compression technologies before implementing them to mitigate any potential data loss risks. Additionally, having proper backup and disaster recovery strategies in place is crucial to minimize the impact of data loss in case of any unforeseen issues.

How to Remove Hard Disks from Your NAS and Connect Them to a PC

Although the NAS Pixel Stor PS390 can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:

  1. Power off the NAS and disconnect it from the power source.

    WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.

  2. Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.

  3. Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.

  4. Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Step-by-Step Data Recovery with Hetman RAID Recovery

Hetman Raid Recovery

This program restores data from damaged RAID arrays and is fully compatible with Rasilient Pixel Stor PS390. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.

Go to view
How to recover data from a Rasilient

How to recover data from a Rasilient

Pixel Stor PS390 has 90 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

How to Safely Recover Data from Disk Images

This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:

  • Overwriting during the recovery process;
  • Additional data loss caused by bad sectors;
  • User errors.

To create a disk image, follow these steps:

  1. Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.

  2. In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.

  3. When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

    Hetman RAID Recovery: Image Creation Wizard
  4. Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

    Hetman RAID Recovery: Choose a disk or save the image via FTP

Where Are the User’s Files Actually Stored?

The Rasilient Pixel Stor PS390 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

RAID Recovery Software: Detailed Comparison

Product Operating system RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows, Linux, MacOS Yes, over 100 controllers FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS Yes Yes Yes
DiskInternals RAID Recovery Windows Yes, over 10 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS Pixel Stor PS390, feel free to leave a comment!
  • Wilfried Manly
    Wilfried Manly 10.09.2023 01:48 #
    Can data recovery from a NAS Rasilient Pixel Stor PS390 device be performed if there are issues with the motherboard or system board?
    • Hetman Software
      Hetman Software 10.09.2023 03:00 #

      Yes, data recovery from a NAS Rasilient Pixel Stor PS390 device can still be possible even if there are issues with the motherboard or system board. In such cases, a professional data recovery service may be required. They have specialized tools and expertise to recover data from faulty NAS devices.

      The data recovery process typically involves removing the hard drives from the faulty NAS device and connecting them to a compatible system or specialized data recovery equipment. By bypassing the faulty motherboard or system board, the data recovery service can attempt to access and retrieve the data from the hard drives.

      It's important to note that the success of data recovery depends on the extent of the motherboard or system board damage and the condition of the hard drives. It is recommended to consult with a professional data recovery service to assess the situation and determine the best course of action.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • How does the NAS Rasilient Pixel Stor PS390 facilitate internet access for users?

    The NAS Rasilient Pixel Stor PS390 is a Network Attached Storage (NAS) device designed primarily for data storage and management purposes. It does not directly facilitate internet access for users.

    However, the PS390 can be connected to a network infrastructure that provides internet connectivity, such as a router or switch. By connecting the PS390 to the network, users can access the stored data and manage it remotely using various devices like computers, laptops, or mobile devices connected to the same network.

    In summary, the PS390 itself does not provide internet access but can be integrated into an existing network infrastructure that enables internet connectivity for users to access and manage the stored data remotely.

  • What are the key features and capabilities of the NAS Rasilient Pixel Stor PS390 that make it suitable for internet access?

    The NAS Rasilient Pixel Stor PS390 is primarily designed for high-performance storage and data management. While it does not directly provide internet access, it can be used in conjunction with other networking devices to enable internet connectivity. Some key features and capabilities of the NAS Rasilient Pixel Stor PS390 that make it suitable for internet access include:

    1. High-speed data transfer: The NAS PS390 supports multiple high-speed network interfaces, such as Gigabit Ethernet or 10 Gigabit Ethernet, allowing for fast data transfer rates over the network.
    2. Scalable storage capacity: It offers scalable storage capacity, allowing for the addition of multiple hard drives or SSDs, enabling the storage of large amounts of data required for internet access and related services.
    3. RAID support: The NAS PS390 supports various RAID configurations, such as RAID 0, 1, 5, 6, and 10. RAID provides data redundancy and improves data availability, which is crucial for internet access where data reliability is essential.
    4. Data protection and security: It includes features like data encryption, access control, and user authentication to ensure the security of stored data, which is important when accessing the internet.
    5. High availability: The NAS PS390 is designed to provide high availability and continuous access to data. It supports features like automatic failover and redundant power supplies to minimize downtime and ensure uninterrupted internet access.
    6. Data management capabilities: The NAS PS390 comes with advanced data management features, including file-level and block-level access, data deduplication, compression, and snapshot capabilities. These features enhance data efficiency and improve overall performance when accessing the internet.
    7. Compatibility and integration: The NAS PS390 is compatible with various operating systems and can seamlessly integrate with existing network infrastructure, making it suitable for internet access in different environments.

    It is important to note that while the NAS PS390 provides the necessary storage and data management capabilities, additional networking devices like routers, switches, and modems are required to establish internet connectivity.

  • Can you explain the advantages and benefits of using the NAS Rasilient Pixel Stor PS390 for internet access compared to other similar devices on the market?

    The NAS Rasilient Pixel Stor PS390 offers several advantages and benefits for internet access compared to other similar devices on the market. Here are some key points to consider:

    1. High Performance: The PS390 is designed to deliver exceptional performance, allowing for faster internet access speeds. It utilizes advanced hardware components and optimized software to ensure smooth and efficient data transfer.
    2. Scalability: This device offers great scalability options, allowing you to easily expand your storage capacity as your internet access needs grow. It supports multiple hard drives and RAID configurations, ensuring flexibility and accommodating future requirements.
    3. Data Protection: The PS390 focuses on data protection and reliability. It incorporates advanced data redundancy features such as RAID technology, which helps to safeguard your data against drive failures. This ensures that your internet access remains uninterrupted even in the event of hardware issues.
    4. Enhanced Security: Security is a crucial aspect of internet access, and the PS390 offers robust security features to protect your data. It supports various encryption protocols, access controls, and user authentication mechanisms, ensuring that your internet connection is secure from external threats.
    5. Easy Management: The PS390 comes with a user-friendly interface and management software, making it easy to set up and configure. It offers intuitive controls for managing storage, network settings, and user access, simplifying the overall administration process.
    6. Redundant Power Supply: To ensure uninterrupted internet access, the PS390 is equipped with redundant power supplies. This redundancy feature provides backup power in case of a power supply failure, minimizing downtime and ensuring continuous operation.
    7. Reliability: Rasilient, the manufacturer of PS390, is known for its reliable and high-quality products. The PS390 is built with durable components and undergoes rigorous testing, ensuring a reliable and stable internet access solution.
    8. Technical Support: Rasilient offers excellent technical support for their products, including the PS390. In case of any issues or queries, you can rely on their knowledgeable support team to provide assistance and troubleshooting.

    Overall, the NAS Rasilient Pixel Stor PS390 provides high performance, scalability, data protection, security, ease of management, reliability, and excellent technical support, making it a compelling choice for internet access compared to other similar devices on the market.