How to recover data from Sharp N5810PRO (IX-N5810P) NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Sharp N5810PRO (IX-N5810P)

Sharp N5810PRO (IX-N5810P) NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from N5810PRO (IX-N5810P).

How to recover data from NAS Sharp N5810PRO (IX-N5810P)

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Sharp also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

How can a NAS Sharp N5810PRO (IX-N5810P) device's caching policy impact data loss risks?

The caching policy of a NAS (Network Attached Storage) device like the Sharp N5810PRO can impact data loss risks in a few ways:

  1. Write Caching: NAS devices often use write caching to improve performance by temporarily storing data in memory before writing it to the storage drives. While this can enhance speed, it also introduces a risk of data loss if a power outage or system failure occurs before the data is written to the drives. If the caching policy prioritizes performance over data integrity, there is a higher risk of losing data in such scenarios.
  2. Read Caching: NAS devices may also employ read caching to accelerate data retrieval by storing frequently accessed data in memory. However, if the caching policy is not carefully managed, there is a possibility that outdated or inconsistent data might be served from the cache instead of the actual storage drives. This can lead to data loss or data corruption if the cached data is not synchronized with the latest version on the drives.
  3. Cache Failure: The caching mechanism itself can introduce risks if the cache hardware or software malfunctions. If the NAS device heavily relies on caching and the cache fails, it may result in data loss or inaccessibility of data until the cache is repaired or replaced.

To mitigate these risks, it is important to consider the following:

  • Choose a NAS device that offers configurable caching policies, allowing you to prioritize data integrity over performance if necessary.
  • Ensure the NAS device has a reliable power backup solution, such as a battery backup or uninterruptible power supply (UPS), to minimize the risk of data loss during power outages or system failures.
  • Regularly monitor the health and functionality of the caching system to identify any potential issues before they lead to data loss.
  • Implement data backup strategies, such as regular backups to an offsite location or cloud storage, to provide an additional layer of protection against data loss.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS N5810PRO (IX-N5810P) can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Sharp N5810PRO (IX-N5810P). The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Sharp

How to recover data from a Sharp

N5810PRO (IX-N5810P) has 5 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • JBOD;

NAS supports:

  • APFS / HFS+;
  • Ext2 / Ext3 / Ext4;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Sharp N5810PRO (IX-N5810P) network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes


We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS N5810PRO (IX-N5810P), feel free to leave a comment!
  • Branden Southcott
    Branden Southcott 3.09.2023 13:59 #
    Are there any specific encryption methods used in NAS Sharp N5810PRO (IX-N5810P) devices that may affect data recovery?
    • Hetman Software
      Hetman Software 3.09.2023 15:03 #

      The NAS Sharp N5810PRO (IX-N5810P) device uses multiple encryption methods to secure data. It supports AES 256-bit encryption for shared folders, which is considered highly secure and widely used in various industries. Additionally, it also supports SSL/TLS encryption for secure remote access and data transmission.

      These encryption methods are designed to protect data from unauthorized access and ensure data privacy. However, they may pose challenges for data recovery if the encryption keys are lost or forgotten. Without the encryption keys, it becomes extremely difficult to decrypt the data and recover it.

      It is important to keep the encryption keys safe and backed up in a secure location. Losing the encryption keys may result in permanent data loss, as the data cannot be recovered without them.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.


Questions and answers

  • How does the NAS Sharp N5810PRO (IX-N5810P) provide internet access to connected devices?

    The NAS Sharp N5810PRO (IX-N5810P) does not directly provide internet access to connected devices. It is a Network Attached Storage (NAS) device, primarily designed for storage and data management purposes.

    To provide internet access to connected devices, you would need to connect the NAS to a router or modem that is connected to the internet. The NAS can be connected to the router or modem using an Ethernet cable. Once connected, the NAS can access the internet through the router or modem, and any devices connected to the same network can access the internet through their own network connection.

  • What are the advantages of using the NAS Sharp N5810PRO (IX-N5810P) for internet access compared to other network storage solutions?

    The NAS Sharp N5810PRO (IX-N5810P) offers several advantages for internet access compared to other network storage solutions:

    1. High Performance: The N5810PRO is equipped with a powerful Intel quad-core processor and up to 8GB of RAM, providing excellent performance for internet access and other network-related tasks.
    2. Versatility: This NAS supports various internet protocols such as FTP, HTTP, and HTTPS, allowing you to access and share files securely over the internet. It also supports VPN server functionality, enabling secure remote access to your network.
    3. Storage Capacity: With five drive bays, the N5810PRO offers ample storage capacity for your files, documents, media, and other data. It supports various RAID configurations, ensuring data redundancy and protection.
    4. Advanced Data Protection: The NAS provides advanced data protection features like snapshot technology, which allows you to take point-in-time snapshots of your data, ensuring quick recovery in case of accidental deletion or data corruption.
    5. Expandability: The N5810PRO offers expansion options, including USB 3.0 ports and an eSATA port, allowing you to connect additional storage devices for increased capacity or backup purposes.
    6. Energy Efficiency: This NAS is designed with energy efficiency in mind, featuring a low power consumption design. It helps reduce electricity costs and contributes to a greener environment.
    7. User-Friendly Interface: The N5810PRO comes with an intuitive and user-friendly web-based interface, making it easy to set up, configure, and manage your network storage. It also supports mobile apps for convenient access and management from your smartphone or tablet.
    8. Data Synchronization and Backup: The NAS supports various synchronization and backup options, including cloud backup services like Dropbox and Google Drive. It ensures your data is always up to date and securely backed up.

    Overall, the NAS Sharp N5810PRO offers a robust and feature-rich solution for internet access, combining high performance, data protection, expandability, and user-friendly management capabilities.

  • Can the NAS Sharp N5810PRO (IX-N5810P) be used as a standalone router or does it require an existing internet connection?

    The NAS Sharp N5810PRO (IX-N5810P) is a Network Attached Storage device designed for file storage and sharing purposes. It does not have built-in router functionality. Therefore, it cannot be used as a standalone router to provide internet connectivity. It requires an existing internet connection and should be connected to a router or switch to access the internet and network functionality.

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