How to recover data from Synology DiskStation DS1010+ NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Synology DiskStation DS1010+

Synology DiskStation DS1010+ NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from DiskStation DS1010+.

How to recover data from NAS Synology DiskStation DS1010+

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Synology also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

How can data redundancy techniques such as mirroring or replication enhance data availability and protect against loss on NAS Synology DiskStation DS1010+ devices?

Data redundancy techniques such as mirroring or replication can enhance data availability and protect against loss on NAS Synology DiskStation DS1010+ devices in the following ways:

  1. Mirroring: Mirroring, also known as RAID 1, involves creating an exact copy of the data on multiple drives. In a DS1010+ device, you can configure two drives in a mirrored setup. If one drive fails, the other drive will still have a complete copy of the data, ensuring data availability and protection against loss. You can replace the failed drive and rebuild the mirror to restore redundancy.
  2. Replication: Replication involves creating multiple copies of data and distributing them across different devices or locations. In a DS1010+ device, you can set up replication to another Synology NAS or a remote server. This ensures that even if the primary device fails or data is lost, you have a secondary copy available for recovery. Replication can be scheduled periodically or performed in real-time for continuous data protection.
  3. High Availability (HA): The DS1010+ device supports High Availability, which involves setting up two identical NAS devices in an active-passive configuration. Both devices are synchronized, and if the primary device fails, the secondary device takes over seamlessly, ensuring uninterrupted data availability. This redundancy technique provides protection against hardware failures and enhances overall system reliability.
  4. Snapshot Technology: Synology DiskStation DS1010+ devices support snapshot technology, which allows you to capture point-in-time copies of data. Snapshots can be scheduled or initiated manually, and they provide a quick and efficient way to recover data in case of accidental deletion, file corruption, or malware attacks. Snapshots can be stored on the same device or replicated to another location for added protection.

By implementing these data redundancy techniques, the DS1010+ device ensures that data is readily available, minimizes the risk of data loss, and provides options for quick recovery in case of failures or disasters.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS DiskStation DS1010+ can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Synology DiskStation DS1010+. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Synology

How to recover data from a Synology

DiskStation DS1010+ has 5 HDD slots, and it supports the following array types:

  • Synology Hybrid RAID (SHR);
  • RAID 6;
  • RAID 5;
  • RAID 10;
  • RAID 1;
  • RAID 0;
  • Basic;
  • JBOD;

NAS supports:

  • Btrfs;
  • EXT4;
  • EXT3 (External Disk Only);
  • FAT32 (External Disk Only);
  • exFAT (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Synology DiskStation DS1010+ network-attached storage keeps DSM (DiskStation Manager) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes


We will be happy to answer your questions!

Comments (1)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS DiskStation DS1010+, feel free to leave a comment!
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.


Questions and answers

  • Which operating systems are compatible with the NAS Synology DiskStation DS1010+?

    The Synology DiskStation DS1010+ is compatible with the following operating systems:

    1. Windows: Windows 7, Windows 8, Windows 10, Windows Server 2012, Windows Server 2016, and Windows Server 2019.
    2. Mac: macOS 10.11 or later.
    3. Linux: Most popular Linux distributions, including Ubuntu, Fedora, CentOS, and Debian.
    4. UNIX: Solaris and other UNIX-based operating systems.
    5. Mobile: iOS (iPhone and iPad) and Android.

    It is important to note that compatibility may vary depending on the specific features and functionality you intend to use with the NAS device.

  • Can the NAS Synology DiskStation DS1010+ be used with Windows operating systems?

    Yes, the Synology DiskStation DS1010+ can be used with Windows operating systems. It supports Windows operating systems such as Windows 7, Windows 8, and Windows 10. The DiskStation can be accessed and managed through a web browser or by using Synology's desktop software called Synology Assistant, which is available for Windows. Additionally, the DiskStation supports various file sharing protocols like SMB, FTP, and NFS, which are compatible with Windows file systems.

  • Are there any specific operating system requirements for setting up the NAS Synology DiskStation DS1010+?

    Yes, there are specific operating system requirements for setting up the Synology DiskStation DS1010+.

    According to the official Synology website, the DS1010+ supports the following operating systems for setup and management:

    • Windows 7 or later
    • Mac OS X 10.11 or later
    • Ubuntu 16.04 LTS or later

    These operating systems are recommended for accessing the DSM (DiskStation Manager) web-based interface and for installing the necessary software and applications provided by Synology.

    It's worth noting that the DS1010+ is an older model, and Synology may have updated their compatibility list since its release. Therefore, it's always recommended to check the official Synology website or user manual for the most up-to-date information.

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