How to recover data from Synology DiskStation DS1019+ NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Synology DiskStation DS1019+
Data Recovery Tool

Synology DiskStation DS1019+ NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from DiskStation DS1019+.

How to recover data from NAS Synology DiskStation DS1019+

RAID Recovery™ 2.6
Recover data from damaged RAID arrays inaccessible from a computer.
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Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Synology also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can inadequate cooling or high ambient temperatures impact data loss risks for NAS Synology DiskStation DS1019+ devices?

Yes, inadequate cooling or high ambient temperatures can impact data loss risks for NAS Synology DiskStation DS1019+ devices. Like any electronic device, NAS devices generate heat during operation. If the cooling system is not sufficient to dissipate this heat, it can lead to overheating of the internal components, including the hard drives.

High temperatures can cause the hard drives to degrade faster and increase the risk of data loss. Excessive heat can shorten the lifespan of the drives, increase the likelihood of disk errors, and potentially lead to complete drive failure.

To mitigate these risks, it is important to ensure proper cooling for the NAS device. This can be achieved by placing the device in a well-ventilated area, avoiding direct sunlight, and ensuring sufficient airflow around the device. Additionally, using additional cooling measures such as fans or cooling pads can help maintain optimal operating temperatures and reduce the risk of data loss.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS DiskStation DS1019+ can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Synology DiskStation DS1019+. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Synology

How to recover data from a Synology

DiskStation DS1019+ has 5 HDD slots, and it supports the following array types:

  • Synology Hybrid RAID (SHR);
  • RAID 6;
  • RAID 5;
  • RAID 10;
  • RAID 1;
  • RAID 0;
  • Basic;
  • JBOD;

NAS supports:

  • Btrfs;
  • EXT4;
  • EXT3 (External Disk Only);
  • FAT32 (External Disk Only);
  • exFAT (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu Tools – Save Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard

  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Synology DiskStation DS1019+ network-attached storage keeps DSM (DiskStation Manager) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (1)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS DiskStation DS1019+, feel free to leave a comment!
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key benefits of adding an additional hard drive to the Synology DiskStation DS1019+ NAS?

    Adding an additional hard drive to the Synology DiskStation DS1019+ NAS offers several key benefits:

    1. Increased storage capacity: By adding another hard drive, you can significantly increase the storage capacity of your NAS. This is especially useful if you have a large amount of data or if you plan to use the NAS for media storage, backups, or a personal cloud.
    2. Redundancy and data protection: With an additional hard drive, you can configure RAID (Redundant Array of Independent Disks) on your NAS. RAID provides data redundancy by mirroring or striping data across multiple drives, ensuring that your data is protected even if one drive fails. This helps to prevent data loss and provides peace of mind.
    3. Improved performance: The additional hard drive allows you to configure your NAS in RAID 0, which combines the storage capacity of both drives and improves read and write speeds. This can be beneficial for tasks that require high-speed data access, such as video editing or running virtual machines.
    4. Flexibility and scalability: Adding another hard drive provides flexibility to expand your storage capacity as your needs grow. Synology NAS devices support various RAID configurations, allowing you to add more drives or upgrade to larger capacity drives in the future without losing data.
    5. Enhanced backup options: With an additional hard drive, you can set up your NAS to automatically back up your data from one drive to another. This ensures that your important files are safely stored and protected against accidental deletion, hardware failures, or other data loss scenarios.
    6. Easy setup and management: Synology NAS devices have user-friendly interfaces and software that make it easy to set up and manage additional hard drives. The DiskStation Manager (DSM) operating system provides intuitive tools for configuring RAID, monitoring drive health, and managing storage pools, making the process straightforward for both beginners and advanced users.

    Overall, adding an additional hard drive to the Synology DiskStation DS1019+ NAS offers increased storage capacity, data protection, improved performance, flexibility, and enhanced backup options, making it a valuable upgrade for users with growing storage needs.

  • How do you properly install and configure an additional hard drive for the Synology DiskStation DS1019+ NAS?

    To properly install and configure an additional hard drive for the Synology DiskStation DS1019+ NAS, follow these steps:

    1. Shut down the DiskStation and disconnect the power cord.
    2. Open the drive tray by pressing the tray eject button located on the front panel.
    3. Insert the additional hard drive into an available drive tray.
    4. Secure the hard drive in place using the provided screws.
    5. Slide the drive tray back into the DiskStation until it clicks into place.
    6. Repeat the process for any other additional hard drives you want to install.
    7. Reconnect the power cord and power on the DiskStation.

    Once the hard drives are physically installed, you need to configure them using the DiskStation Manager (DSM) software:

    1. Open a web browser on a computer connected to the same network as the DiskStation.
    2. Enter the IP address of the DiskStation or its hostname in the address bar.
    3. Log in to DSM using your admin credentials.
    4. Go to "Storage Manager" in the DSM interface.
    5. Click on "Storage" in the left sidebar and then select "Disk Group" from the top menu.
    6. Click on "Create" to create a new disk group.
    7. Follow the on-screen instructions to select the installed hard drives and configure the RAID level or storage type you prefer.
    8. Once the disk group is created, you can create volumes and shared folders to start using the additional storage space.

    Note: It is important to ensure that the hard drives you are installing are compatible with the Synology DiskStation DS1019+. You can refer to the manufacturer's website or the Synology website for a list of compatible drives.

  • What factors should be considered when selecting an additional hard drive for the Synology DiskStation DS1019+ NAS, such as storage capacity, disk type, and compatibility?

    When selecting an additional hard drive for the Synology DiskStation DS1019+ NAS, several factors should be considered:

    1. Storage Capacity: Determine the amount of storage space required based on your needs. Consider factors like the number of users, types of files, and intended usage (personal or business).
    2. Disk Type: Choose between HDD (Hard Disk Drive) and SSD (Solid State Drive) based on your requirements. HDDs are more cost-effective for larger storage capacities, while SSDs offer faster access speeds but at a higher price per GB.
    3. Compatibility: Ensure the hard drive you choose is compatible with the DS1019+. Check the manufacturer's compatibility list or Synology's website for supported drive models. Also, consider the drive's form factor (2.5" or 3.5") and interface (SATA or SAS) compatibility with the NAS.
    4. Performance: Consider the rotational speed (RPM) for HDDs, as higher RPM drives generally offer faster data access. For SSDs, look for the read and write speeds, as well as the endurance rating if you expect heavy usage.
    5. RAID Configuration: If you plan to use RAID for data redundancy or performance, ensure the selected hard drive is suitable for the RAID level you intend to implement. Some drives are specifically designed for RAID setups and offer better reliability and compatibility.
    6. Budget: Set a budget for your storage expansion and choose a hard drive that fits within that budget. Consider the balance between cost, performance, and capacity that meets your needs.
    7. Brand and Warranty: Consider reputable brands known for reliable drives and good customer support. Check the warranty period offered by the manufacturer to ensure peace of mind in case of any drive failures.

    It's always recommended to do thorough research and read user reviews before finalizing a hard drive for your NAS to ensure compatibility, reliability, and optimal performance.
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