How to recover data from Synology Diskstation DS116 NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Synology Diskstation DS116

Synology Diskstation DS116 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from Diskstation DS116.

How to recover data from NAS Synology Diskstation DS116

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Synology also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Are there any precautions to take while replacing or upgrading hard drives in NAS Synology Diskstation DS116 devices?

Yes, there are a few precautions to take while replacing or upgrading hard drives in NAS Synology Diskstation DS116 devices:

  1. Backup your data: Before replacing or upgrading the hard drives, it is crucial to back up all your data to ensure it is safe and can be restored if anything goes wrong during the process.
  2. Check compatibility: Ensure that the new hard drives you plan to install are compatible with your Synology Diskstation DS116. Check the manufacturer's website or consult the product documentation for the supported hard drive models and specifications.
  3. Power off the NAS: Before removing or installing any hard drives, make sure to power off the NAS and disconnect it from the power source. This will prevent any electrical damage or data loss.
  4. Use anti-static precautions: Static electricity can damage sensitive electronic components. Before handling the hard drives, use anti-static measures such as wearing an anti-static wrist strap or grounding yourself by touching a grounded metal object.
  5. Label and organize the hard drives: If you are replacing multiple hard drives, it is recommended to label them according to their position in the NAS (e.g., Bay 1, Bay 2, etc.). This will help you keep track of the drives and ensure they are installed correctly.
  6. Follow the manufacturer's instructions: Refer to the user manual or documentation provided by Synology for specific instructions on how to replace or upgrade the hard drives. Follow the recommended steps carefully to avoid any damage or data loss.
  7. RAID considerations: If your NAS is set up in a RAID configuration, be aware of the RAID type and settings. Depending on the RAID level, replacing a hard drive may require rebuilding the array, which can take some time. Consult the Synology documentation or support for guidance on handling RAID arrays.
  8. Test the new drives: After installing the new hard drives, it is advisable to run a diagnostic test to ensure they are functioning properly. Most NAS devices have built-in diagnostic tools that can be accessed through the web interface.

By following these precautions, you can minimize the risk of data loss or damage while replacing or upgrading hard drives in your Synology Diskstation DS116.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS Diskstation DS116 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Synology Diskstation DS116. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Synology

How to recover data from a Synology

Diskstation DS116 has 1 HDD slots, and it supports the following array types:

  • Basic;

NAS supports:

  • EXT4;
  • EXT3 (External Disk Only);
  • FAT (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Synology Diskstation DS116 network-attached storage keeps DSM (DiskStation Manager) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS Diskstation DS116, feel free to leave a comment!
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key settings and configurations that can be adjusted on the Synology Diskstation DS116 for optimal performance and security?

    There are several key settings and configurations that can be adjusted on the Synology Diskstation DS116 for optimal performance and security. These include:

    1. RAID Configuration: The DS116 supports various RAID configurations, including RAID 0, RAID 1, JBOD, and Basic. Choosing the appropriate RAID configuration based on your needs can enhance performance and data redundancy.
    2. Disk Performance: You can configure the disk performance settings by enabling SSD cache or adjusting the disk read/write cache size. This can improve the overall performance of the system.
    3. Network Settings: Adjusting network settings such as link aggregation, enabling jumbo frames, or configuring VLANs can optimize network performance and security.
    4. Firewall and Security: Enable the built-in firewall on the DS116 to protect against unauthorized access. Additionally, configure network and user-specific access controls to ensure only authorized users can access the system.
    5. File Services: Enable or disable specific file services such as SMB, AFP, NFS, or FTP based on your requirements. Disabling unnecessary services can enhance security.
    6. User and Group Permissions: Set up user accounts with appropriate permissions and access rights to ensure data security. Utilize group permissions to simplify user management and access control.
    7. Application Packages: Install and configure additional application packages provided by Synology, such as Antivirus, VPN Server, or Intrusion Detection System (IDS), to enhance security and protect against potential threats.
    8. System Updates: Regularly update the DiskStation Manager (DSM) software to ensure you have the latest security patches and feature enhancements.
    9. Backup and Snapshot: Set up regular backup tasks to an external storage device or to a cloud service to protect your data. Utilize the snapshot feature to create point-in-time copies of your data for quick recovery.
    10. Energy Saving Settings: Adjust power management settings to optimize energy usage, such as configuring disk hibernation or scheduling system power on/off.

    Remember to consult the Synology Diskstation DS116 user manual or the Synology website for detailed instructions on how to configure these settings specific to your device and requirements.

  • How can I set up remote access and file sharing on the Synology Diskstation DS116 to access my files from outside my local network?

    To set up remote access and file sharing on the Synology Diskstation DS116, follow these steps:

    1. Connect your Diskstation to your local network and make sure it is powered on.
    2. Open a web browser on a computer connected to the same network and enter the Diskstation's IP address or hostname in the address bar.
    3. Log in to the Diskstation's web interface using your admin credentials.
    4. In the Diskstation Manager (DSM) interface, go to "Control Panel" and click on "QuickConnect."
    5. Enable QuickConnect if it is not already enabled. This feature allows you to access your Diskstation remotely without configuring port forwarding on your router.
    6. Create a Synology account if you don't have one already. This account will be used to log in to your Diskstation remotely.
    7. Once your Synology account is set up, go to "Control Panel" and click on "External Access."
    8. In the "External Access" tab, enable the services you want to access remotely, such as File Station, FTP, or WebDAV.
    9. If you want to access your files remotely using the Synology mobile apps, go to "Control Panel" and click on "Application Portal." Enable the desired apps, such as DS file, DS photo, or DS audio.
    10. In the "Router Configuration" section, click on "Set up router automatically." This will attempt to configure your router for remote access automatically. If successful, you will see a message indicating that the router configuration is complete.
    11. If the automatic router configuration fails, you will need to manually configure port forwarding on your router. Refer to your router's documentation for instructions on how to set up port forwarding.
    12. Once remote access is set up, you can access your Diskstation from anywhere by visiting the QuickConnect website (https://www.quickconnect.to/) or by using the Synology mobile apps.

    Note: It is recommended to set up a secure connection using HTTPS (SSL/TLS) for remote access. You can obtain a free SSL certificate from Let's Encrypt through the Diskstation's web interface.

  • Can you provide a step-by-step guide on how to configure backup and data protection settings on the Synology Diskstation DS116 to ensure the safety of my data?

    Certainly! Here's a step-by-step guide on how to configure backup and data protection settings on the Synology Diskstation DS116:

    1. Connect your Synology Diskstation DS116 to your network and power it on.
    2. Access the Diskstation Manager (DSM) interface by opening a web browser and entering the Diskstation's IP address in the address bar. The default IP address is usually "http://find.synology.com".
    3. Follow the on-screen instructions to set up your Diskstation, including creating an administrator account and configuring network settings.
    4. Once the setup is complete, log in to the DSM interface using your administrator account credentials.
    5. In the DSM interface, click on the "Main Menu" icon in the upper-left corner and select "Control Panel".
    6. In the Control Panel, click on "Shared Folder" to create shared folders for your data.
    7. Click on the "Create" button to create a new shared folder. Specify a name for the shared folder and choose the desired settings, such as access permissions and user/group privileges.
    8. After creating the shared folder(s), click on "File Services" in the Control Panel to enable file sharing protocols like SMB, AFP, and NFS.
    9. Next, click on "Backup & Replication" in the Control Panel to configure backup settings.
    10. In the Backup & Replication window, click on the "Backup" tab and then click on the "Create" button to create a new backup task.
    11. Choose the backup source, which can be a local folder, shared folder, or another device.
    12. Select the backup destination, which can be an external hard drive, another Diskstation, or a cloud service.
    13. Configure the backup settings, such as the backup schedule, retention policy, and encryption options.
    14. Click on the "Apply" button to save the backup task.
    15. To further enhance data protection, you can also enable RAID (Redundant Array of Independent Disks) on your Diskstation. This will provide data redundancy by combining multiple hard drives into a single logical unit.
    16. In the Control Panel, click on "Storage & Snapshots" and then select "Storage Manager".
    17. In the Storage Manager, click on the "Volume" tab and select "Create" to set up a new RAID volume.
    18. Follow the on-screen instructions to choose the RAID type (e.g., RAID 1 for mirroring) and select the hard drives to include in the RAID volume.
    19. Configure the settings for the RAID volume, such as the file system type and volume name.
    20. Click on the "Apply" button to create the RAID volume.

    By following these steps, you should be able to configure backup and data protection settings on your Synology Diskstation DS116 to ensure the safety of your data. Remember to regularly monitor and maintain your backup tasks and RAID volume to ensure optimal data protection.

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