NAS Synology DiskStation DS1819+ RAID Controller Failure: Causes, Recovery Procedures, and Consequences

RAID controller failure on ⭐ NAS can cause data loss. Here’s how to recover your files.

NAS Synology DiskStation DS1819+ RAID Controller Failure: Causes, Recovery Procedures, and Consequences

Synology DiskStation DS1819+ NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from DiskStation DS1819+.

NAS Synology DiskStation DS1819+ RAID Controller Failure: Causes, Recovery Procedures, and Consequences

RAID Recovery™ 2.6
Recover data from damaged RAID arrays inaccessible from a computer.
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Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Synology also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Are there any specific file system repair or recovery tools recommended for NAS Synology DiskStation DS1819+ devices?

Yes, Synology provides its own file system repair and recovery tool called "Synology Assistant" for their NAS devices. It is a desktop utility that helps to locate and configure Synology DiskStations on the network. Additionally, Synology DSM (DiskStation Manager) includes built-in tools for file system repair and recovery, such as the Storage Manager and the File Station. These tools allow you to manage storage volumes, perform file system checks, and recover files from backups or snapshots.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS DiskStation DS1819+ can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Synology DiskStation DS1819+. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Synology

How to recover data from a Synology

DiskStation DS1819+ has 8 HDD slots, and it supports the following array types:

  • Synology Hybrid RAID (SHR);
  • RAID 6;
  • RAID 5;
  • RAID 10;
  • RAID 1;
  • RAID 0;
  • Basic;
  • JBOD;

NAS supports:

  • Btrfs;
  • EXT4;
  • EXT3 (External Disk Only);
  • FAT32 (External Disk Only);
  • exFAT (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Synology DiskStation DS1819+ network-attached storage keeps DSM (DiskStation Manager) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS DiskStation DS1819+, feel free to leave a comment!
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What is iSCSI and how does it work in a network storage environment?

    iSCSI (Internet Small Computer System Interface) is a protocol that enables the transport of SCSI (Small Computer System Interface) commands over IP networks. It allows computers to connect to and access storage devices over a network, providing a flexible and cost-effective solution for networked storage.

    In a network storage environment, iSCSI works by encapsulating SCSI commands and data into IP packets, which are then sent over the network. The storage device, known as an iSCSI target, presents itself to the network as a SCSI device, allowing the initiator (the client device) to send SCSI commands and access the storage resources.

    Here's a step-by-step overview of how iSCSI works in a network storage environment:

    1. Initiator discovery: The initiator device discovers available iSCSI targets on the network. This can be done through various methods, such as manually configuring the target's IP address or using discovery protocols like iSNS (Internet Storage Name Service) or SLP (Service Location Protocol).
    2. Target login: Once the initiator discovers the target, it initiates a login process to establish a connection. This involves negotiating parameters like authentication, security, and target capabilities.
    3. SCSI command execution: After the login is successful, the initiator can send SCSI commands to the target, such as read or write operations. These commands are encapsulated into iSCSI packets and transmitted over the IP network.
    4. Data transfer: The target receives the iSCSI packets, extracts the SCSI commands, and performs the requested operations on the storage resources. The target then sends the data or response back to the initiator in iSCSI packets.
    5. Connection termination: When the initiator no longer needs to access the target, it can initiate a logout process to terminate the connection. This ensures proper cleanup and release of network resources.

    iSCSI provides advantages such as leveraging existing IP networks, enabling long-distance storage access, and supporting block-level storage access. It is commonly used in storage area networks (SANs) and other network storage architectures.

  • What are the advantages and disadvantages of using iSCSI compared to other storage protocols?

    Advantages of using iSCSI compared to other storage protocols:

    1. Cost-effective: iSCSI utilizes existing Ethernet infrastructure, which is more affordable compared to Fibre Channel (FC) infrastructure. This makes it a cost-effective solution for small and medium-sized businesses.
    2. Flexibility: iSCSI allows for the use of standard Ethernet switches and routers, enabling organizations to leverage their existing network infrastructure. It can be easily integrated into existing TCP/IP networks, making it more flexible than FC.
    3. Scalability: iSCSI supports the use of IP networks, which are highly scalable. It allows for the expansion of storage capacity without the need for additional hardware or complex configurations.
    4. Ease of implementation: iSCSI is relatively easy to deploy and configure. It does not require specialized knowledge or expertise, making it accessible to a wider range of IT professionals.
    5. Wide platform support: iSCSI is supported by various operating systems, including Windows, Linux, and macOS. This ensures compatibility and interoperability across different platforms.

    Disadvantages of using iSCSI compared to other storage protocols:

    1. Performance limitations: Although iSCSI offers good performance for most applications, it may not be as fast as FC in high-performance environments. FC typically provides lower latency and higher throughput, making it more suitable for demanding workloads.
    2. Network congestion: Since iSCSI runs over TCP/IP networks, it is susceptible to network congestion and latency issues. In environments with heavy network traffic, the performance of iSCSI storage can be affected.
    3. Security concerns: iSCSI operates over IP networks, which can be more vulnerable to security threats compared to FC. Additional measures, such as encryption and authentication, need to be implemented to ensure data security.
    4. Limited distance: iSCSI has a limited distance reach compared to FC. FC can span longer distances without significant performance degradation, making it more suitable for geographically dispersed storage networks.
    5. Complexity in management: While iSCSI is relatively easy to implement, managing and troubleshooting iSCSI networks can be complex. It requires knowledge of both storage and networking technologies, which may increase the learning curve for IT professionals.
  • Does the NAS Synology DiskStation DS1819+ support iSCSI protocol for storage connectivity, and if so, what are the features and capabilities related to iSCSI offered by this device?

    Yes, the Synology DiskStation DS1819+ does support the iSCSI protocol for storage connectivity. Here are some of the features and capabilities related to iSCSI offered by this device:

    1. iSCSI Target: The DS1819+ can function as an iSCSI target, allowing you to create virtual disks and present them as iSCSI LUNs (Logical Unit Numbers) to other devices on the network.
    2. LUN Snapshot: This feature enables you to take point-in-time snapshots of your iSCSI LUNs, providing data protection and the ability to quickly recover from any issues or errors.
    3. LUN Backup and Restore: You can back up and restore your iSCSI LUNs using various methods, including local backups, remote backups, and cloud backups.
    4. Thin Provisioning: The DS1819+ supports thin provisioning, which allows you to allocate storage space to your iSCSI LUNs on-demand, rather than pre-allocating the entire space upfront. This helps optimize storage utilization.
    5. CHAP Authentication: The device supports CHAP (Challenge-Handshake Authentication Protocol) authentication for secure access to your iSCSI targets, ensuring only authorized initiators can connect to the LUNs.
    6. iSCSI Manager: Synology provides a dedicated iSCSI Manager application that allows you to easily configure and manage your iSCSI targets, LUNs, and related settings.
    7. iSCSI Multipath: The DS1819+ supports iSCSI multipath, allowing you to establish multiple connections to the iSCSI targets using multiple network interfaces. This provides increased bandwidth, load balancing, and failover capabilities.
    8. iSCSI Service Binding: You can bind the iSCSI service to specific network interfaces, ensuring dedicated network resources for iSCSI traffic and optimizing performance.

    These are some of the key features and capabilities related to iSCSI offered by the Synology DiskStation DS1819+.

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