How to recover data from Synology DiskStation DS209+II / DS209+ / DS209 / DS209j NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Synology DiskStation DS209+II / DS209+ / DS209 / DS209j

Synology DiskStation DS209+II / DS209+ / DS209 / DS209j NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from DiskStation DS209+II / DS209+ / DS209 / DS209j.

How to recover data from NAS Synology DiskStation DS209+II / DS209+ / DS209 / DS209j

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Synology also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

How can a NAS Synology DiskStation DS209+II / DS209+ / DS209 / DS209j device's network throughput or bandwidth capacity affect data transfer and potential loss?

The network throughput or bandwidth capacity of a NAS device like the Synology DiskStation DS209+II / DS209+ / DS209 / DS209j can have a significant impact on data transfer and potential loss. Here's how:

  1. Data Transfer Speed: The network throughput determines how quickly data can be transferred between the NAS device and other devices on the network. A higher network throughput allows for faster data transfer, reducing the time required to backup, access, or transfer files. Conversely, a lower network throughput can result in slower data transfer speeds, leading to delays and inefficiencies.
  2. Concurrent Connections: The bandwidth capacity of the NAS device affects the number of concurrent connections it can handle simultaneously. If the device has limited bandwidth capacity, it may struggle to handle multiple users accessing or transferring data simultaneously, leading to congestion and slower transfer speeds.
  3. Potential Data Loss: Insufficient network throughput can increase the risk of data loss during transfer. When transferring large files or performing backups, if the network bandwidth is not sufficient, data packets may be dropped or corrupted, leading to incomplete or corrupted files. This can result in data loss or the need for retransmission, wasting time and resources.
  4. Performance and User Experience: A NAS device with higher network throughput provides a better user experience, especially for tasks that require real-time access to data or streaming media. For example, streaming high-definition videos or accessing large files over a low-bandwidth connection may result in buffering or choppy playback.

To optimize data transfer and reduce potential loss, it is important to ensure that the NAS device's network throughput matches the requirements of the network and users. This can be achieved by:

  • Using a wired Gigabit Ethernet connection: Wired connections generally provide higher bandwidth capacity compared to wireless connections, ensuring optimal data transfer speeds.
  • Upgrading network infrastructure: If the existing network infrastructure is outdated or limited, upgrading to faster switches, routers, or network cables can improve network throughput.
  • Load balancing: If the NAS device supports link aggregation or load balancing, combining multiple network interfaces can increase overall bandwidth capacity and distribute the load across multiple connections.
  • Prioritizing network traffic: Configuring Quality of Service (QoS) settings on the NAS device or router can prioritize network traffic for critical applications, ensuring smooth data transfer even during high network usage.

By considering and optimizing the network throughput and bandwidth capacity of a NAS device, users can enhance data transfer speeds, reduce potential loss, and improve overall performance.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS DiskStation DS209+II / DS209+ / DS209 / DS209j can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Synology DiskStation DS209+II / DS209+ / DS209 / DS209j. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Synology

How to recover data from a Synology

DiskStation DS209+II / DS209+ / DS209 / DS209j has 2 HDD slots, and it supports the following array types:

  • RAID 1;
  • RAID 0;
  • Basic;
  • JBOD;

NAS supports:

  • EXT3;
  • FAT (External Disk Only);
  • NTFS (External Disk Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Synology DiskStation DS209+II / DS209+ / DS209 / DS209j network-attached storage keeps DSM (DiskStation Manager) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (1)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS DiskStation DS209+II / DS209+ / DS209 / DS209j, feel free to leave a comment!
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features of the Synology DiskStation DS209+II/DS209+/DS209/DS209j that make it suitable for internet access?

    The Synology DiskStation DS209+II/DS209+/DS209/DS209j is a network-attached storage (NAS) device that offers several key features that make it suitable for internet access:

    1. File Sharing: The DiskStation allows users to store and share files over the internet. It provides a web-based file management interface that allows remote access to files from any device with an internet connection.
    2. Remote Access: With the DiskStation, users can access their files remotely from anywhere in the world. It supports various remote access protocols such as FTP, SFTP, and WebDAV, allowing users to securely access their files over the internet.
    3. Cloud Sync: The DiskStation offers cloud synchronization capabilities, allowing users to sync their files with popular cloud storage services like Dropbox, Google Drive, and Microsoft OneDrive. This enables seamless access to files across different devices with internet connectivity.
    4. Multimedia Streaming: The DiskStation supports multimedia streaming, allowing users to access and stream their media files over the internet. It supports popular streaming protocols like DLNA, AirPlay, and Chromecast, making it suitable for streaming media to different devices.
    5. Web Server and FTP Server: The DiskStation can also function as a web server and FTP server. Users can host websites, blogs, and online applications, as well as set up an FTP server for secure file transfers over the internet.
    6. Security Features: The DiskStation offers various security features to ensure safe internet access. It supports HTTPS encryption for secure web access, firewall and IP blocking to prevent unauthorized access, and two-factor authentication for enhanced login security.
    7. Mobile Apps: Synology provides mobile apps for iOS and Android devices that allow users to access and manage their DiskStation remotely. These apps provide a user-friendly interface for file browsing, multimedia streaming, and managing various DiskStation features over the internet.

    Overall, the Synology DiskStation DS209+II/DS209+/DS209/DS209j offers a range of features that make it suitable for internet access, including remote file access, cloud synchronization, multimedia streaming, web server capabilities, and robust security measures.

  • How does the Synology DiskStation DS209+II/DS209+/DS209/DS209j ensure secure internet access and protect against external threats?

    The Synology DiskStation DS209+II/DS209+/DS209/DS209j implements several measures to ensure secure internet access and protect against external threats. Here are some of the key features and functionalities:

    1. Firewall: The DiskStation includes a built-in firewall that can be configured to filter and block incoming and outgoing network traffic based on specified rules. This helps to prevent unauthorized access to the device.
    2. VPN Support: The DiskStation supports Virtual Private Network (VPN) protocols such as OpenVPN and PPTP. VPN allows for secure remote access to the DiskStation over the internet, encrypting the data transmitted between the client and the device.
    3. SSL/TLS Encryption: The DiskStation utilizes SSL/TLS encryption for secure communication over HTTPS. This ensures that data transmitted between the DiskStation and web browsers or other devices is encrypted and protected from interception.
    4. Two-Factor Authentication (2FA): The DiskStation supports two-factor authentication, adding an extra layer of security to the login process. Users are required to provide a second verification factor, such as a one-time password generated by an authentication app, in addition to their regular login credentials.
    5. Automatic Security Updates: Synology regularly releases firmware updates to address security vulnerabilities and enhance system security. The DiskStation can be configured to automatically check for and install these updates, ensuring that the device remains protected against the latest threats.
    6. Application Whitelisting: The DiskStation allows users to define a list of trusted applications that are allowed to run on the device. This helps to prevent unauthorized or malicious software from being executed.
    7. IP Blocking and Auto Block: The DiskStation includes IP blocking and auto block features, which allow users to block specific IP addresses or automatically block IP addresses that repeatedly fail login attempts. This helps to prevent brute-force attacks and unauthorized access attempts.
    8. Antivirus and Malware Protection: Synology DiskStation devices can be equipped with antivirus and malware protection software. These security applications scan files and incoming data for malicious content, helping to detect and prevent malware infections.

    It's worth noting that while the DiskStation provides various security features, ensuring secure internet access and protection against external threats also depends on proper configuration, regular updates, strong passwords, and responsible user behavior.

  • Can the Synology DiskStation DS209+II/DS209+/DS209/DS209j be accessed remotely over the internet, and if so, what are the steps to set it up for remote access?

    Yes, the Synology DiskStation DS209+II/DS209+/DS209/DS209j can be accessed remotely over the internet. To set it up for remote access, follow these steps:

    1. Connect your DiskStation to your network and ensure it has an internet connection.
    2. Access the DiskStation's web-based interface by entering its IP address in a web browser.
    3. In the DiskStation Manager (DSM) interface, go to "Control Panel" and then "Network."
    4. Under the "Network Interface" tab, make sure the LAN port is enabled and configured correctly.
    5. Go to "Control Panel" and then "External Access."
    6. Under the "Router Configuration" tab, click on "Set up router automatically (recommended)" to allow DSM to configure your router for remote access automatically. If this option doesn't work, you can choose "Set up router manually" and follow the on-screen instructions.
    7. Once the router is configured, go to the "DDNS" tab in the "External Access" section.
    8. Enable the "Enable DDNS" option and choose a DDNS service provider. This will allow you to access your DiskStation using a domain name instead of a changing IP address.
    9. Follow the instructions provided by your chosen DDNS service provider to register and configure a domain name for your DiskStation.
    10. In the "Application Portal" tab, you can set up port forwarding to access specific services on your DiskStation remotely. For example, you can forward port 5000 for the DSM web interface or port 80 for a website hosted on your DiskStation.
    11. Once the setup is complete, you can access your DiskStation remotely by entering your DDNS domain name or your public IP address followed by the appropriate port number (if necessary) in a web browser.

    Note: It's important to ensure that your DiskStation's firmware is up to date and that you have taken necessary security precautions such as enabling firewall and setting strong passwords to protect your data.

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