How to recover data from Synology DiskStation DS713+ NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Synology DiskStation DS713+

Synology DiskStation DS713+ NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from DiskStation DS713+.

How to recover data from NAS Synology DiskStation DS713+

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Synology also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

How can conducting regular backups on external storage devices mitigate data loss risks for NAS Synology DiskStation DS713+ devices?

Conducting regular backups on external storage devices can mitigate data loss risks for NAS Synology DiskStation DS713+ devices in the following ways:

  1. Redundancy: By regularly backing up your data on external storage devices, you create a redundant copy of your important files. In case of any data loss or hardware failure on the NAS device, you can restore the data from the external backup, ensuring minimal or no loss of data.
  2. Protection against hardware failure: NAS devices can experience hardware failures, such as disk failures or power supply issues. By having regular backups on external storage devices, you can protect your data from such failures. If the NAS device encounters hardware problems, you can replace or repair it while still having access to your data through the external backup.
  3. Protection against accidental deletion or user errors: Human errors can lead to accidental deletion or modification of data. With regular backups on external storage devices, you can recover the previous versions of files or restore deleted files from the backup, reducing the impact of user errors.
  4. Disaster recovery: In case of a catastrophic event like fire, flood, or theft, having backups stored on external devices ensures that your data remains safe. By storing backups off-site, you can easily recover your data in the event of a disaster.
  5. Version control and file history: Some backup solutions offer version control and file history features. This allows you to keep multiple versions of files and restore them to a specific point in time. In case of data corruption or accidental modifications, you can retrieve the desired version from the backup.
  6. Data migration and system upgrades: Regular backups on external storage devices can also assist in data migration or system upgrades. When upgrading your NAS device or migrating to a new one, you can easily transfer the data from the backup to the new system, ensuring a seamless transition without any data loss.

It is important to regularly test the backups to ensure their integrity and verify that the restore process works correctly. Additionally, following the 3-2-1 backup strategy (having at least three copies of your data, stored on two different media, with one copy off-site) can provide an extra layer of protection against data loss risks.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS DiskStation DS713+ can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Synology DiskStation DS713+. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Synology

How to recover data from a Synology

DiskStation DS713+ has 2 HDD slots, and it supports the following array types:

  • Synology Hybrid RAID (SHR);
  • RAID 1;
  • RAID 0;
  • Basic;
  • JBOD;

NAS supports:

  • EXT4;
  • EXT3 (External Disk Only);
  • FAT32 (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Synology DiskStation DS713+ network-attached storage keeps DSM (DiskStation Manager) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS DiskStation DS713+, feel free to leave a comment!
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features and specifications of the Synology DiskStation DS713+ that make it suitable for personal cloud storage?

    The Synology DiskStation DS713+ offers several key features and specifications that make it suitable for personal cloud storage:

    1. High-performance hardware: The DS713+ is equipped with a dual-core 2.13 GHz processor and 1GB of RAM, providing fast and efficient data processing for seamless file transfers and media streaming.
    2. Dual drive bays: The device supports two 3.5" or 2.5" SATA hard drives or solid-state drives (SSDs), allowing for flexible storage capacity options. The hot-swappable design enables easy drive installation and maintenance.
    3. RAID support: The DS713+ supports various RAID configurations, including RAID 0, RAID 1, and JBOD, providing data redundancy and protection against drive failures.
    4. Scalability: With the ability to connect up to five additional DX513 expansion units, the DS713+ can easily scale up its storage capacity to meet growing needs.
    5. QuickConnect: Synology's QuickConnect technology allows users to access their personal cloud storage from anywhere using a unique customizable URL, without the need for complex network configurations.
    6. DSM operating system: The DiskStation Manager (DSM) is a user-friendly operating system that powers Synology NAS devices. It offers a wide range of applications and features, including file sharing, backup solutions, multimedia streaming, and remote access.
    7. Mobile apps: Synology provides mobile apps for iOS and Android devices, allowing users to access and manage their personal cloud storage on the go. These apps provide features such as file syncing, photo backup, and media streaming.
    8. Data protection and backup: The DS713+ offers various data protection features, including built-in backup applications, support for Time Machine backups (for Mac users), and the ability to sync data with other cloud services like Dropbox, Google Drive, and Microsoft OneDrive.
    9. Energy-efficient design: The DS713+ is designed to be energy-efficient, with a low power consumption of approximately 20W during access and 6W during HDD hibernation, reducing electricity costs and environmental impact.

    Overall, the Synology DiskStation DS713+ combines powerful hardware, scalable storage options, user-friendly software, and robust data protection features, making it an ideal choice for personal cloud storage needs.

  • How does the Synology DiskStation DS713+ ensure data security and privacy for personal cloud storage?

    The Synology DiskStation DS713+ incorporates several features to ensure data security and privacy for personal cloud storage:

    1. User Authentication: It supports multiple user accounts with customizable privileges, ensuring that only authorized individuals can access the stored data.
    2. Data Encryption: The DS713+ supports AES 256-bit encryption, which encrypts the data before it is stored on the device. This ensures that even if someone gains unauthorized access to the physical device, they cannot access the encrypted data without the encryption key.
    3. Firewall and IP Blocking: The DiskStation has a built-in firewall that can block unauthorized access attempts. It also supports IP blocking, allowing users to specify which IP addresses or IP ranges are allowed to access the device.
    4. Two-Factor Authentication: Synology supports two-factor authentication, adding an extra layer of security by requiring users to provide a verification code in addition to their password during login.
    5. Network Security: The DS713+ supports various network security protocols, such as SSL/TLS encryption for secure data transmission over the internet. It also allows users to set up VPN connections for secure remote access.
    6. Antivirus and Malware Protection: Synology provides built-in antivirus and malware scanning capabilities. Users can schedule regular scans and receive notifications if any threats are detected.
    7. Data Backup and Snapshot: The DS713+ offers data backup options, allowing users to create scheduled backups to external drives or remote servers. It also supports snapshot technology, which captures point-in-time copies of data, enabling easy recovery in case of accidental deletion or modification.
    8. Access Control: Users can set granular access controls, defining who can access specific files or folders. This ensures that sensitive data is only accessible to authorized individuals.
    9. Secure File Sharing: Synology offers secure file sharing features, including password-protected links, expiration dates for shared files, and download limits. This helps to prevent unauthorized access to shared files.
    10. Regular Firmware Updates: Synology regularly releases firmware updates to address security vulnerabilities and enhance the overall security of their devices.

    By incorporating these features, the Synology DiskStation DS713+ aims to provide robust data security and privacy for personal cloud storage.

  • Can you explain the setup process and user interface of the Synology DiskStation DS713+ for managing personal cloud storage?

    The Synology DiskStation DS713+ is a network-attached storage (NAS) device that allows users to create and manage their personal cloud storage. Here is an explanation of the setup process and user interface:

    Setup Process:

    1. Physical Setup: Unbox the DS713+ and connect it to a power source. Then, connect it to your home network using an Ethernet cable.
    2. Power On: Press the power button to turn on the DS713+.
    3. Installation: Use a web browser on your computer to access the Synology Assistant software. It will automatically detect the DS713+ on your network and guide you through the installation process.
    4. Configuration: Follow the on-screen instructions to set up the DSM (DiskStation Manager) operating system, including creating an administrator account and configuring network settings.

    User Interface (DSM):

    1. Web-based Interface: Once the setup is complete, you can access the DS713+ using a web browser by entering the IP address or hostname of the device.
    2. Desktop-like Environment: DSM provides a user-friendly interface that resembles a desktop environment, with icons, windows, and a taskbar.
    3. Package Center: DSM allows you to install various applications and services through the Package Center. You can find apps for file sharing, media streaming, backup, surveillance, and more.
    4. File Station: File Station is a file management tool that lets you browse, upload, download, and organize files and folders on the DS713+. It supports drag-and-drop functionality and provides a familiar file explorer-like interface.
    5. Cloud Station: Cloud Station is a built-in application that enables you to sync files between multiple devices, such as your computer, smartphone, and the DS713+. It ensures that your files are always up to date across all devices.
    6. Control Panel: The Control Panel is the central hub for managing the DS713+. It allows you to configure network settings, user accounts, storage options, security settings, and more.
    7. Mobile Apps: Synology offers mobile apps for iOS and Android devices, allowing you to access and manage your personal cloud storage on the go.

    Overall, the setup process of the Synology DiskStation DS713+ is relatively straightforward, and the user interface provided by DSM is intuitive and feature-rich, offering a wide range of options for managing your personal cloud storage.

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