How to recover data from Synology High Density HD6500 NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Synology High Density HD6500

Synology High Density HD6500 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from High Density HD6500.

How to recover data from NAS Synology High Density HD6500

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Synology also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Are there any specific factors to consider when choosing a NAS Synology High Density HD6500 device to minimize data loss risks?

Yes, there are several factors to consider when choosing a NAS Synology High Density HD6500 device to minimize data loss risks. Some of these factors include:

  1. Redundancy: Look for a NAS device that supports RAID (Redundant Array of Independent Disks) configurations. RAID allows for data to be distributed across multiple drives, providing redundancy and protection against drive failures.
  2. Drive compatibility: Ensure that the NAS device supports the use of reliable and compatible hard drives. It is recommended to use NAS-specific drives that are designed for 24/7 operation and have features like vibration resistance and error recovery controls.
  3. Backup options: Consider the backup options provided by the NAS device. Look for features like built-in backup applications, support for external backups, and cloud backup integration. Having multiple backup options will help protect your data in case of hardware failure or other unforeseen events.
  4. Data protection features: Check if the NAS device offers data protection features such as snapshot technology, which allows you to take point-in-time snapshots of your data for quick recovery in case of accidental deletion or corruption.
  5. Power supply and cooling: Ensure that the NAS device has a reliable power supply and efficient cooling mechanisms. Power outages and overheating can lead to data loss, so it is important to have a stable power source and proper ventilation for the device.
  6. Firmware updates and security: Regular firmware updates are essential for maintaining the security and stability of the NAS device. Look for a manufacturer that provides frequent updates and has a good track record of addressing security vulnerabilities.
  7. Scalability: Consider the scalability options of the NAS device. Choose a device that allows for easy expansion of storage capacity as your data needs grow. This will help prevent data loss due to running out of storage space.

By considering these factors, you can minimize the risks of data loss and ensure the safety and integrity of your data on a NAS Synology High Density HD6500 device.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS High Density HD6500 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Synology High Density HD6500. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Synology

How to recover data from a Synology

High Density HD6500 has 60 HDD slots, and it supports the following array types:

  • Synology Hybrid RAID (SHR);
  • RAID 6;
  • RAID 5;
  • RAID 10;
  • RAID 1;
  • RAID 0;
  • Basic;
  • JBOD;

NAS supports:

  • Btrfs;
  • EXT4;
  • EXT3 (External Disk Only);
  • FAT32 (External Disk Only);
  • exFAT (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Synology High Density HD6500 network-attached storage keeps DSM (DiskStation Manager) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS High Density HD6500, feel free to leave a comment!
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features and specifications of the NAS Synology High Density HD6500 that make it suitable for a smart home system?

    The Synology High Density HD6500 NAS (Network Attached Storage) is designed to support smart home systems with its key features and specifications:

    1. High storage capacity: The HD6500 offers up to 16 drive bays, allowing for vast storage capacity. This is essential for storing large amounts of data generated by various smart home devices like security cameras, sensors, and media content.
    2. Scalability: The NAS supports expansion units, enabling users to increase storage capacity as their smart home system grows. This scalability ensures that the NAS can accommodate the increasing data storage needs of a smart home.
    3. Powerful processing: The HD6500 is equipped with a robust processor and ample RAM, enabling it to handle the demands of a smart home system. This ensures smooth and efficient operation, especially when multiple devices and applications are accessing the NAS simultaneously.
    4. RAID support: The NAS supports various RAID configurations, including RAID 5 and RAID 6, which provide data redundancy and protection against drive failures. This is crucial for maintaining the integrity and availability of smart home data.
    5. Data backup and synchronization: Synology NAS devices come with comprehensive backup and synchronization features. This allows users to automatically back up their smart home system data to the NAS, ensuring data security and easy recovery in case of any mishaps.
    6. Remote access and mobile apps: Synology offers mobile apps and remote access capabilities, allowing users to access and control their smart home system and NAS from anywhere. This enables convenient management and monitoring of the smart home system on the go.
    7. Multimedia capabilities: The HD6500 supports media streaming and transcoding, making it suitable for hosting and distributing media content within a smart home. This allows users to centralize their media libraries and stream content to various devices throughout the home.
    8. Energy-efficient design: The NAS is designed to be energy-efficient, reducing power consumption and operating costs. This is important for a smart home system that may have multiple devices running continuously.

    Overall, the Synology High Density HD6500 NAS offers the necessary storage capacity, processing power, scalability, and features to effectively support a smart home system, ensuring data management, accessibility, and reliability.

  • How does the NAS Synology High Density HD6500 enhance the performance and storage capabilities of a smart home system?

    The NAS Synology High Density HD6500 enhances the performance and storage capabilities of a smart home system in several ways:

    1. Increased Storage Capacity: The HD6500 provides a high-density storage solution, offering up to 65 drive bays, allowing for a significant increase in storage capacity. This is crucial for a smart home system that generates a large amount of data from various devices like security cameras, IoT devices, media servers, etc.
    2. Scalability: With its large number of drive bays, the HD6500 allows for easy scalability. As the storage requirements of a smart home system grow over time, additional drives can be added to accommodate the increasing data storage needs.
    3. High Performance: The HD6500 is designed to deliver high-performance storage capabilities. It supports various RAID configurations, allowing for data redundancy and improved performance. This ensures that the smart home system can handle multiple simultaneous data-intensive tasks without any performance bottlenecks.
    4. Data Protection: The HD6500 offers advanced data protection features like snapshot technology, which allows for point-in-time recovery of data in case of accidental deletion or data corruption. Additionally, it supports various backup options, including local backups, remote replication, and cloud backup, ensuring that the smart home system's data is always protected.
    5. Centralized Management: Synology's DiskStation Manager (DSM) operating system provides a user-friendly interface for managing the HD6500 and the smart home system. It allows for easy configuration, monitoring, and control of the storage system, ensuring efficient management of the entire smart home infrastructure.

    Overall, the NAS Synology High Density HD6500 enhances the performance and storage capabilities of a smart home system by providing ample storage capacity, scalability, high performance, data protection, and centralized management. It ensures that the smart home system can handle the increasing data demands while maintaining data integrity and accessibility.

  • Can you provide examples of how the NAS Synology High Density HD6500 can be integrated into a smart home system to improve data management and accessibility?

    Certainly! The NAS Synology High Density HD6500 can be integrated into a smart home system in various ways to enhance data management and accessibility. Here are a few examples:

    1. Centralized Media Storage: The HD6500 can be used to store and manage all your media files, such as movies, music, and photos. By integrating it into your smart home system, you can access and stream your media from any connected device, including smart TVs, smartphones, or tablets, making it convenient to enjoy your media throughout your home.
    2. Home Surveillance: If you have IP cameras installed for home security, the HD6500 can serve as a centralized storage solution for storing and managing surveillance footage. By integrating it into your smart home system, you can easily access the recorded footage and monitor your home's security from anywhere using a smartphone app or a smart display.
    3. Home Automation Data Storage: Smart home systems generate a significant amount of data related to energy usage, device control, and various sensors. The HD6500 can be used to store and manage this data, allowing you to analyze and optimize your home automation system. It enables you to create custom reports, track trends, and make informed decisions to improve energy efficiency and overall automation performance.
    4. Data Backup and Sync: The HD6500 can be integrated into your smart home system to provide automated data backup and synchronization across devices. This ensures that all your important files, documents, and photos are securely stored and easily accessible from any connected device. It also enables you to recover data in case of device failure or accidental deletion.
    5. Virtual Assistant Integration: By integrating the HD6500 with virtual assistants like Amazon Alexa or Google Assistant, you can control and access your data using voice commands. For example, you can ask your virtual assistant to search and play a specific song from your media library, display security camera footage on a smart display, or retrieve files from your backup.

    These are just a few examples of how the NAS Synology High Density HD6500 can be integrated into a smart home system to improve data management and accessibility. The flexibility and capabilities of the NAS allow for customization based on your specific needs and preferences.

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