How to recover data from Synology ioSafe 1019+ NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Synology ioSafe 1019+

Synology ioSafe 1019+ NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from ioSafe 1019+.

How to recover data from NAS Synology ioSafe 1019+

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Synology also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can overheating or improper ventilation cause data loss on NAS Synology ioSafe 1019+ devices?

Yes, overheating or improper ventilation can potentially cause data loss on NAS Synology ioSafe 1019+ devices. Overheating can lead to component failures, including hard drives, which can result in data corruption or loss. Proper ventilation is crucial to ensure that the device operates within optimal temperature ranges and prevents overheating. It is recommended to place the NAS device in a well-ventilated area and follow the manufacturer's guidelines for temperature and airflow requirements to minimize the risk of data loss.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS ioSafe 1019+ can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Synology ioSafe 1019+. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

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How to recover data from a Synology

How to recover data from a Synology

ioSafe 1019+ has 5 HDD slots, and it supports the following array types:

  • Synology Hybrid RAID (SHR);
  • RAID 6;
  • RAID 5;
  • RAID 10;
  • RAID 1;
  • RAID 0;
  • Basic;
  • JBOD;

NAS supports:

  • Btrfs;
  • EXT4;
  • EXT3 (External Disk Only);
  • FAT32 (External Disk Only);
  • exFAT (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Synology ioSafe 1019+ network-attached storage keeps DSM (DiskStation Manager) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS ioSafe 1019+, feel free to leave a comment!
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key settings and configurations that can be adjusted on the NAS Synology ioSafe 1019+ to optimize its performance and security?

    There are several key settings and configurations that can be adjusted on the NAS Synology ioSafe 1019+ to optimize its performance and security. Some of these include:

    1. RAID Configuration: The ioSafe 1019+ supports various RAID configurations, such as RAID 0, RAID 1, RAID 5, RAID 6, and RAID 10. Choosing the appropriate RAID configuration based on your needs can enhance performance and data redundancy.
    2. Disk Configuration: Configuring the disks with the appropriate file system, such as Btrfs or ext4, can impact performance and data protection. Btrfs offers advanced features like snapshotting and data integrity checks.
    3. Network Settings: Adjusting network settings like link aggregation, enabling Jumbo Frames, or configuring VLANs can improve network performance and security.
    4. File Services: The ioSafe 1019+ supports various file services like SMB, AFP, NFS, and FTP. Configuring these services properly based on your requirements and network environment can optimize performance and security.
    5. Security Settings: Enabling features like firewall, IP blocking, and two-factor authentication can enhance the security of your NAS. Regularly updating the firmware and enabling automatic security updates is also crucial.
    6. Access Control: Setting up user accounts, groups, and permissions to control access to shared folders and files is essential for security. Implementing strong passwords and enabling account lockout policies can further enhance security.
    7. Backup and Snapshot: Configuring regular backups to external devices or cloud storage services is crucial to protect your data. Utilizing the snapshot feature of Btrfs file system can provide point-in-time recovery options.
    8. Antivirus and Malware Protection: Installing and configuring the built-in antivirus and malware protection on the NAS can help safeguard against potential threats.
    9. Power Management: Adjusting power management settings like drive hibernation and scheduled power on/off can optimize power usage and extend the lifespan of the drives.
    10. Application Packages: The ioSafe 1019+ supports various application packages like Surveillance Station, Download Station, and Media Server. Configuring these packages properly based on your requirements can improve performance and security.

    It is recommended to refer to the official documentation or seek assistance from Synology support for detailed instructions on configuring these settings on the ioSafe 1019+ NAS.

  • How can one set up and manage user access and permissions on the NAS Synology ioSafe 1019+ to ensure data privacy and prevent unauthorized access?

    To set up and manage user access and permissions on the NAS Synology ioSafe 1019+ for data privacy and preventing unauthorized access, you can follow these steps:

    1. Accessing the NAS: Connect your NAS to the network and access its web interface by typing its IP address in a web browser.
    2. Creating User Accounts: In the web interface, go to the "Control Panel" and click on "User & Group". Click on "Create" to add a new user account. Provide a username, password, and select the appropriate user group.
    3. User Groups: User groups help manage permissions efficiently. By default, there are several built-in groups like administrators, users, guests, etc. You can create custom groups as well.
    4. Shared Folder Permissions: Go to "Control Panel" > "Shared Folder" and select the folder you want to set permissions for. Click on "Edit" and go to the "Permissions" tab. Here, you can assign read/write permissions to specific users or groups.
    5. Advanced Permissions: For more granular control, you can set advanced permissions. In the "Permissions" tab, click on "Advanced Permissions". Here, you can define access permissions for individual users or groups, including read/write, delete, or even deny access.
    6. Access Control Lists (ACLs): ACLs allow you to set permissions for multiple users or groups simultaneously. In the "Permissions" tab, click on "ACL" and add the desired users or groups. Set the permissions accordingly.
    7. Enabling Two-Factor Authentication (2FA): To enhance security, enable 2FA for user accounts. In the "Control Panel", go to "User & Group" > "Advanced" > "Account" and enable 2FA. Users will need to provide a second authentication factor, like a code from a mobile app, along with their password.
    8. Firewall and Network Settings: Configure your NAS firewall to restrict access from unauthorized IP addresses. Ensure that only trusted devices or networks can connect to the NAS.
    9. Regular Updates: Keep your NAS firmware and applications up to date to benefit from security patches and bug fixes.
    10. Regular Backups: Always maintain regular backups of your data to ensure you have a copy in case of any unauthorized access or data loss.

    By following these steps, you can effectively set up and manage user access and permissions on the NAS Synology ioSafe 1019+ to safeguard data privacy and prevent unauthorized access.

  • What are the recommended backup and disaster recovery settings for the NAS Synology ioSafe 1019+ to safeguard important data and ensure business continuity in case of hardware failure or other emergencies?

    To safeguard important data and ensure business continuity in case of hardware failure or other emergencies, here are the recommended backup and disaster recovery settings for the NAS Synology ioSafe 1019+:

    1. RAID Configuration: Set up a RAID (Redundant Array of Independent Disks) for data redundancy. RAID 5 or RAID 6 is recommended for the ioSafe 1019+ as they provide fault tolerance by distributing data across multiple disks.
    2. Scheduled Backups: Configure regular backups of your critical data to an external storage device or another NAS. Synology DSM (DiskStation Manager) provides built-in backup tools like Hyper Backup or Snapshot Replication that can be scheduled to run automatically.
    3. Off-site Replication: Replicate your data to an off-site location to protect against physical disasters like fire, flood, or theft. Synology offers options like Synology C2 cloud backup or setting up a remote NAS at a different location.
    4. Versioning and Snapshotting: Enable versioning and snapshot features to keep multiple versions of files and folders. This allows you to roll back to a previous state in case of accidental deletion, corruption, or ransomware attacks.
    5. UPS Integration: Connect the ioSafe 1019+ to an Uninterruptible Power Supply (UPS) to protect against power outages. This ensures that the NAS has enough time to shut down properly, preventing data loss or corruption.
    6. High Availability (HA): If maximum uptime is critical, consider setting up High Availability with another Synology NAS. This allows for automatic failover in case of hardware failure, ensuring minimal downtime.
    7. System Monitoring and Notifications: Enable system monitoring and configure email or push notifications to receive alerts about any potential issues, such as disk failures, high temperatures, or network connectivity problems.
    8. Regular Testing and Verification: Periodically test your backup and disaster recovery processes to ensure they are working correctly. Verify that you can restore data from backups and access replicated data at the off-site location.
    9. Security Measures: Implement security measures like strong passwords, two-factor authentication (2FA), and firewall settings to protect against unauthorized access and potential data breaches.

    Remember to regularly review and update your backup and disaster recovery strategy as your business requirements evolve.

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