Data Recovery from NAS Synology ioSafe 1513+ RAID Arrays: Dealing with Natural Component Wear

Has your NAS Synology ioSafe 1513+ suddenly lost its network drive and you’re unsure what to do next? Did the RAID array collapse, making your files inaccessible? Is the device throwing errors during startup? Perhaps you accidentally rebuilt the RAID array or several hard drives failed at the same time?

Data Recovery from NAS Synology ioSafe 1513+ RAID Arrays: Dealing with Natural Component Wear

Synology ioSafe 1513+ NAS Data Recovery in 2025

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from an ioSafe 1513+. We’ll walk through the most common causes of failure and demonstrate proven methods to restore files from a lost or degraded RAID array.

Data Recovery from NAS Synology ioSafe 1513+ RAID Arrays: Dealing with Natural Component Wear

RAID Recovery™ 2.8
Recover data from damaged RAID arrays inaccessible from a computer.
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Why Regular Data Recovery Tools Can’t Restore Files from RAID

Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.

This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.

Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like Synology often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.

Can improper handling or maintenance of NAS Synology ioSafe 1513+ device hardware lead to data loss?

Yes, improper handling or maintenance of a NAS (Network Attached Storage) device like the Synology ioSafe 1513+ can potentially lead to data loss. Here are a few reasons why:

  1. Physical Damage: If the device is mishandled or dropped, it can cause physical damage to the hard drives inside. This can result in data corruption or complete loss of data.
  2. Power Surges or Electrical Issues: If the NAS device is not properly protected from power surges or electrical issues, it can lead to damage to the internal components, including the hard drives. This can result in data loss.
  3. Inadequate Cooling: NAS devices generate heat during operation, and if they are not properly cooled, it can lead to overheating of the internal components. Overheating can cause hardware failure and potential data loss.
  4. Lack of Redundancy or Backup: If the NAS device is not configured with appropriate redundancy or backup mechanisms, a single hard drive failure can result in data loss. It is important to have a proper RAID configuration or regular backups to mitigate this risk.

To prevent data loss, it is crucial to handle and maintain the NAS device according to the manufacturer's guidelines. This includes ensuring proper cooling, protecting against power surges, and following best practices for data redundancy and backup.

How to Remove Hard Disks from Your NAS and Connect Them to a PC

Although the NAS ioSafe 1513+ can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:

  1. Power off the NAS and disconnect it from the power source.

    WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.

  2. Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.

  3. Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.

  4. Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Step-by-Step Data Recovery with Hetman RAID Recovery

Hetman Raid Recovery

This program restores data from damaged RAID arrays and is fully compatible with Synology ioSafe 1513+. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.

Go to view
How to recover data from a Synology

How to recover data from a Synology

ioSafe 1513+ has 5 HDD slots, and it supports the following array types:

  • Synology Hybrid RAID (SHR);
  • RAID 6;
  • RAID 5;
  • RAID 10;
  • RAID 1;
  • RAID 0;
  • Basic;
  • JBOD;

NAS supports:

  • Btrfs;
  • EXT4;
  • EXT3 (External Disk Only);
  • FAT32 (External Disk Only);
  • exFAT (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

How to Safely Recover Data from Disk Images

This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:

  • Overwriting during the recovery process;
  • Additional data loss caused by bad sectors;
  • User errors.

To create a disk image, follow these steps:

  1. Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.

  2. In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.

  3. When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

    Hetman RAID Recovery: Image Creation Wizard
  4. Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

    Hetman RAID Recovery: Choose a disk or save the image via FTP

Where Are the User’s Files Actually Stored?

The Synology ioSafe 1513+ network-attached storage keeps DSM (DiskStation Manager) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

RAID Recovery Software: Detailed Comparison

Product Operating system RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows, Linux, MacOS Yes, over 100 controllers FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS Yes Yes Yes
DiskInternals RAID Recovery Windows Yes, over 10 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS ioSafe 1513+, feel free to leave a comment!
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What is iSCSI and how does it work?

    iSCSI, which stands for Internet Small Computer System Interface, is a network protocol that allows SCSI (Small Computer System Interface) commands to be transmitted over an IP network. It enables the connection of storage devices over a network, providing a way to access remote storage as if it were directly attached to the local system.

    Here's how iSCSI works:

    1. Initiator: The system or device that initiates the iSCSI communication is called the initiator. It could be a server, workstation, or any device that needs to access the remote storage.
    2. Target: The storage device or system that responds to the iSCSI communication is called the target. It could be a disk array, a storage server, or any device that provides storage resources.
    3. TCP/IP Network: iSCSI uses TCP/IP as the underlying transport protocol. The initiator and target communicate over an IP network, typically Ethernet.
    4. Discovery: The initiator needs to discover available iSCSI targets on the network. This is done through the process of discovery, where the initiator sends discovery packets to find and identify available targets.
    5. Login: Once the initiator discovers a target, it establishes a connection with it through a login process. The initiator and target negotiate parameters, authenticate each other, and establish a session for data transfer.
    6. SCSI Commands: Once the session is established, the initiator can send SCSI commands to the target. These commands include operations like read, write, and other storage-related operations. The commands are encapsulated within iSCSI packets and transmitted over the IP network.
    7. Data Transfer: The target processes the received SCSI commands and performs the requested operations on the storage resources. It sends the data back to the initiator over the IP network.
    8. Termination: When the data transfer is complete or the session needs to be terminated, the initiator and target go through a logout process to gracefully end the session.

    iSCSI provides a flexible and cost-effective way to access remote storage resources over a network, allowing organizations to centralize storage and share it among multiple systems. It is widely used in data centers and storage area networks (SANs) to provide block-level storage access.

  • What are the benefits and use cases of using iSCSI in a network storage environment?

    iSCSI (Internet Small Computer System Interface) is a protocol that allows SCSI commands to be sent over IP networks. It is commonly used in network storage environments for various reasons. Here are some benefits and use cases of using iSCSI:

    1. Cost-effective: iSCSI utilizes existing IP infrastructure, eliminating the need for dedicated Fibre Channel (FC) networks. It enables organizations to leverage their existing Ethernet infrastructure, reducing the cost of implementing a storage network.
    2. Flexibility: iSCSI supports both block-level and file-level storage, making it versatile and suitable for a wide range of storage requirements. It can be used with traditional hard drives, solid-state drives (SSDs), and even virtualized storage environments.
    3. Scalability: iSCSI allows for easy scalability, as it can support large storage arrays and accommodate multiple hosts. It enables organizations to expand their storage capacity without significant infrastructure changes.
    4. Performance: With advancements in Ethernet technology, iSCSI offers high-performance storage solutions. By utilizing features like jumbo frames, flow control, and MPIO (Multipath Input/Output), organizations can achieve low-latency and high-bandwidth storage connectivity.
    5. Disaster recovery and backup: iSCSI facilitates remote replication and backup, making it suitable for disaster recovery scenarios. It allows organizations to replicate data to a remote location over IP networks, ensuring data availability and business continuity.
    6. Virtualization: iSCSI is widely used in virtualized environments. It enables virtual machines (VMs) to access shared storage resources over the network, providing centralized storage management and improved VM mobility.
    7. Data consolidation: iSCSI allows organizations to consolidate storage resources into a single, shared storage pool. This simplifies storage management, reduces costs, and improves resource utilization.
    8. Remote access: iSCSI enables remote access to storage resources over the internet. This is particularly useful for remote offices or mobile workers who need access to centralized storage resources.

    Overall, iSCSI offers a cost-effective, flexible, and scalable solution for network storage environments. It provides high-performance storage connectivity, facilitates disaster recovery and backup, supports virtualization, and enables remote access to storage resources.

  • Does the NAS Synology ioSafe 1513+ support iSCSI protocol, and if so, what are the specific features and capabilities it offers for iSCSI implementation?

    Yes, the Synology ioSafe 1513+ does support the iSCSI protocol. Here are some of the specific features and capabilities it offers for iSCSI implementation:

    1. Virtualization Support: The ioSafe 1513+ can be used as a storage solution for virtualization environments such as VMware, Citrix, and Microsoft Hyper-V.
    2. Thin Provisioning: This feature allows you to allocate storage space dynamically, which means you can provision more storage than physically available and only consume it as data is written.
    3. LUN Snapshot: The ioSafe 1513+ supports taking snapshots of iSCSI LUNs (Logical Unit Numbers), allowing you to capture point-in-time copies of the data stored on the LUN. These snapshots can be used for data protection, recovery, or testing purposes.
    4. LUN Cloning: You can create clones of iSCSI LUNs, which are independent copies of the original LUN. Cloning can be useful for creating test environments or quickly provisioning new volumes.
    5. MPIO and MCS Support: The ioSafe 1513+ supports Multipath Input/Output (MPIO) and Multiple Connections per Session (MCS) for enhanced performance and redundancy. These technologies allow multiple network connections to be established between the NAS and the iSCSI initiators for load balancing and failover.
    6. CHAP Authentication: The NAS supports CHAP (Challenge-Handshake Authentication Protocol) authentication for secure iSCSI connections. This helps to prevent unauthorized access to the iSCSI targets.
    7. iSCSI Manager: Synology provides a dedicated iSCSI Manager application that allows you to manage and configure iSCSI targets, initiators, and related settings easily.

    These are some of the key features and capabilities offered by the Synology ioSafe 1513+ for iSCSI implementation.