How to recover data from Synology ioSafe 1515+ NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Synology ioSafe 1515+

Synology ioSafe 1515+ NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from ioSafe 1515+.

How to recover data from NAS Synology ioSafe 1515+

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Synology also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

How can regular performance monitoring and optimization help in preventing data loss on NAS Synology ioSafe 1515+ devices?

Regular performance monitoring and optimization can help in preventing data loss on NAS Synology ioSafe 1515+ devices in the following ways:

  1. Early detection of issues: Regular monitoring allows you to identify any performance issues or anomalies that may indicate potential problems with the device. By detecting these issues early on, you can take proactive steps to address them before they lead to data loss.
  2. Maintaining optimal performance: Monitoring the performance of your NAS device helps ensure that it is operating at its peak efficiency. By optimizing settings, storage configurations, and network performance, you can reduce the risk of data loss due to system slowdowns, bottlenecks, or failures.
  3. Monitoring storage health: Regularly monitoring the health of your storage drives is crucial for preventing data loss. By monitoring metrics such as SMART (Self-Monitoring, Analysis, and Reporting Technology) data, you can identify signs of drive degradation or potential failures. This allows you to replace failing drives before they lead to data loss.
  4. RAID monitoring: If you have configured your ioSafe 1515+ device with RAID (Redundant Array of Independent Disks), monitoring the RAID array is essential. Regularly checking the status of the RAID array, including the integrity of the data and the synchronization of drives, helps identify any potential issues that could result in data loss.
  5. Backup monitoring: It is important to monitor the status and effectiveness of your backup processes. Regularly verify that backups are running successfully, and periodically test the restoration process to ensure that your data can be recovered in case of a failure.
  6. Firmware and software updates: Keeping your NAS device's firmware and software up to date is crucial for security and performance reasons. Regularly monitoring for updates and applying them in a timely manner helps ensure that your device is protected against known vulnerabilities and that it operates optimally.

By regularly monitoring and optimizing the performance of your NAS Synology ioSafe 1515+ device, you can minimize the risk of data loss and ensure the safety and integrity of your data.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS ioSafe 1515+ can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Synology ioSafe 1515+. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Synology

How to recover data from a Synology

ioSafe 1515+ has 5 HDD slots, and it supports the following array types:

  • Synology Hybrid RAID (SHR);
  • RAID 6;
  • RAID 5;
  • RAID 10;
  • RAID 1;
  • RAID 0;
  • Basic;
  • JBOD;

NAS supports:

  • Btrfs;
  • EXT4;
  • EXT3 (External Disk Only);
  • FAT32 (External Disk Only);
  • exFAT (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Synology ioSafe 1515+ network-attached storage keeps DSM (DiskStation Manager) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS ioSafe 1515+, feel free to leave a comment!
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the advantages of using the NAS Synology ioSafe 1515+ as a database server compared to traditional server setups?

    Using the NAS Synology ioSafe 1515+ as a database server offers several advantages compared to traditional server setups:

    1. Data Protection: The ioSafe 1515+ is a disaster-proof NAS solution, designed to withstand fire, water, and other physical damages. It provides a higher level of data protection compared to traditional servers, which may be vulnerable to physical disasters.
    2. Scalability: The Synology ioSafe 1515+ offers flexible storage expansion options, allowing you to easily scale up your database server as your data grows. Traditional server setups may require additional hardware or complex configurations to achieve the same level of scalability.
    3. Ease of Use: Synology NAS devices are known for their user-friendly interface and straightforward setup process. The ioSafe 1515+ is no exception, making it easier for users to configure and manage their database server compared to traditional server setups, which often require more technical expertise.
    4. Cost-Effectiveness: The ioSafe 1515+ is a cost-effective solution for small to medium-sized businesses, as it combines both the NAS and disaster-proof features in a single device. Traditional server setups often require separate investments in both server hardware and disaster recovery solutions.
    5. High Performance: The Synology ioSafe 1515+ is equipped with a powerful processor and ample memory, allowing it to handle demanding database workloads effectively. Its optimized software and hardware integration provide high-performance capabilities for database operations.
    6. Data Backup and Recovery: The ioSafe 1515+ offers built-in data backup and recovery features, including snapshots, replication, and cloud backup options. These features simplify the process of backing up and restoring database files, ensuring data integrity and minimizing downtime.
    7. Remote Accessibility: Synology NAS devices provide remote access capabilities, allowing users to access and manage their database server from anywhere with an internet connection. This feature enhances flexibility and enables remote collaboration, which may not be as easily achievable with traditional server setups.

    Overall, the Synology ioSafe 1515+ offers a robust and reliable solution for database servers, combining data protection, scalability, ease of use, cost-effectiveness, high performance, data backup, and remote accessibility advantages over traditional server setups.

  • How does the NAS Synology ioSafe 1515+ ensure data security and reliability when used as a database server?

    The NAS Synology ioSafe 1515+ provides several features to ensure data security and reliability when used as a database server:

    1. Redundant Storage: The ioSafe 1515+ supports multiple hard drives in a RAID configuration, such as RAID 1, RAID 5, or RAID 6. This redundancy allows for data to be stored across multiple drives, ensuring that even if one drive fails, the data remains accessible and the server can continue to function.
    2. Data Protection: The ioSafe 1515+ offers built-in data protection mechanisms like data scrubbing, which regularly checks the integrity of data stored on the drives and repairs any errors. It also supports advanced file system features like Btrfs, which includes data checksums and snapshots to protect against data corruption.
    3. Snapshot and Backup: The NAS supports snapshots, which are point-in-time copies of the data. Snapshots allow for quick and easy recovery in case of accidental deletion or modification of data. Additionally, the ioSafe 1515+ can be configured to automatically back up the database to an external location or cloud storage, providing an extra layer of data protection.
    4. High Availability: The ioSafe 1515+ supports high availability (HA) configurations, where two NAS devices are synchronized to provide failover protection. In the event of a hardware failure or maintenance, the secondary NAS takes over seamlessly, ensuring continuous access to the database without any interruption.
    5. Encryption and Access Control: The NAS supports data encryption to secure the data at rest. It also provides access control mechanisms, allowing administrators to define user permissions and restrict access to the database server. This ensures that only authorized users can access and modify the data.
    6. Monitoring and Alerts: The ioSafe 1515+ offers comprehensive monitoring capabilities, including disk health monitoring, system temperature monitoring, and network connectivity monitoring. It can send alerts and notifications to administrators in case of any issues, allowing them to take immediate action to prevent data loss or downtime.

    Overall, the NAS Synology ioSafe 1515+ combines hardware redundancy, data protection features, backup options, and access control mechanisms to ensure data security and reliability when used as a database server.

  • Are there any limitations or considerations to keep in mind when using the NAS Synology ioSafe 1515+ as a database server, such as performance or scalability?

    When using the NAS Synology ioSafe 1515+ as a database server, there are a few limitations and considerations to keep in mind:

    1. Performance: The NAS Synology ioSafe 1515+ is equipped with a quad-core Intel Atom processor and up to 8GB of RAM. While it can handle small to medium-sized databases and workloads, it may not offer the same level of performance as dedicated database servers with more powerful hardware. High transaction rates or complex queries may impact performance.
    2. Scalability: The ioSafe 1515+ supports up to five hard drives, allowing for a maximum storage capacity of 50TB (with 10TB drives). While this may be sufficient for many small to medium-sized databases, larger databases or rapidly growing data needs may require additional storage capacity. In such cases, the ioSafe 1515+ may not be as scalable as dedicated database servers or storage solutions.
    3. Network Bandwidth: The ioSafe 1515+ offers Gigabit Ethernet connectivity, which may limit the network bandwidth available for database operations. If you have a high number of concurrent users or heavy data transfer requirements, the network bandwidth may become a bottleneck and impact performance.
    4. Redundancy and Data Protection: The ioSafe 1515+ comes with RAID support, allowing for data redundancy and protection against drive failures. However, it's important to note that RAID is not a substitute for regular backups. For critical database servers, it is recommended to implement additional backup strategies to ensure data integrity and availability.
    5. Database Software Compatibility: The ioSafe 1515+ supports a variety of database management systems (DBMS) and can run popular software like MySQL, PostgreSQL, or Microsoft SQL Server. However, it's important to check the compatibility and system requirements of your specific DBMS with the ioSafe 1515+ to ensure optimal performance and functionality.

    Overall, while the ioSafe 1515+ can serve as a database server for small to medium-sized workloads, it may not offer the same level of performance, scalability, and high availability as dedicated database servers. It is important to assess your specific requirements and consider the limitations mentioned above before deciding to use the ioSafe 1515+ as a database server.

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