How to recover data from Synology ioSafe 218 NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Synology ioSafe 218

Synology ioSafe 218 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from ioSafe 218.

How to recover data from NAS Synology ioSafe 218

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Synology also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can the use of specific data compression or deduplication techniques impact the performance and data integrity on NAS Synology ioSafe 218 devices?

The use of specific data compression or deduplication techniques can indeed impact the performance and data integrity on NAS Synology ioSafe 218 devices.

Data compression techniques aim to reduce the size of data by encoding it in a more efficient manner. While this can save storage space, it may also require additional processing power and time to compress and decompress the data. Consequently, the performance of the NAS device may be affected, especially during read and write operations.

Deduplication techniques identify and eliminate duplicate data blocks, thus reducing storage requirements. However, deduplication also requires additional processing power and memory to identify and manage the duplicate data. This can impact the overall performance of the NAS device, particularly during deduplication processes.

Furthermore, data integrity can be affected if the compression or deduplication processes are not implemented correctly. If there are any issues or errors during compression or deduplication, it may result in data corruption or loss. Therefore, it is crucial to ensure that the chosen compression or deduplication techniques are properly implemented and regularly tested for data integrity.

In summary, while data compression and deduplication techniques can provide storage efficiency benefits, they can also impact performance and data integrity on NAS Synology ioSafe 218 devices. It is important to carefully evaluate and monitor the impact of these techniques to ensure optimal performance and data reliability.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS ioSafe 218 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Synology ioSafe 218. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Synology

How to recover data from a Synology

ioSafe 218 has 2 HDD slots, and it supports the following array types:

  • Synology Hybrid RAID(SHR);
  • RAID 1;
  • RAID 0;
  • Basic;
  • JBOD;

NAS supports:

  • EXT4;
  • EXT3 (External Disk Only);
  • FAT32 (External Disk Only);
  • exFAT (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Synology ioSafe 218 network-attached storage keeps DSM (DiskStation Manager) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS ioSafe 218, feel free to leave a comment!
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features and functionalities of the NAS Synology ioSafe 218 web interface?

    The key features and functionalities of the NAS Synology ioSafe 218 web interface include:

    1. Dashboard: The web interface provides a dashboard that gives an overview of the system status, including CPU and memory usage, network activity, and storage capacity.
    2. File Management: Users can easily manage their files and folders through the web interface. They can create, delete, copy, and move files, as well as perform file searches and organize files into folders.
    3. File Sharing: The web interface allows users to share files and folders with others, either by generating download links or by granting specific access permissions to individual users or groups.
    4. Backup and Restore: Users can set up and manage backup tasks to protect their data. The web interface supports various backup methods, including local backups, remote backups, and cloud backups. It also provides options for scheduling backups and restoring data from backups.
    5. Storage Management: The web interface allows users to configure and manage their storage devices. They can create storage volumes, set up RAID configurations, expand storage capacity, and monitor disk health and performance.
    6. User and Group Management: Administrators can create and manage user accounts and groups through the web interface. They can assign different access privileges to users and groups, control file access permissions, and manage user quotas.
    7. Application Management: The web interface provides access to a wide range of applications and services that can be installed and managed on the NAS. These include media servers, file synchronization tools, surveillance software, and more.
    8. Network Settings: Users can configure and manage network settings through the web interface. This includes setting up network connections, configuring network protocols, and managing firewall and security settings.
    9. System Settings: The web interface allows users to customize various system settings, such as time and date, language preferences, notification settings, and system updates.
    10. Monitoring and Logging: The web interface provides real-time monitoring of system resources, network activity, and storage usage. It also keeps logs of system events and activities, which can be useful for troubleshooting and auditing purposes.
  • How user-friendly is the web interface of the NAS Synology ioSafe 218, and what customization options does it offer?

    The web interface of the NAS Synology ioSafe 218 is generally considered to be user-friendly and intuitive. It offers a clean and organized layout, making it easy for users to navigate and access various features.

    The web interface provides a range of customization options to suit individual preferences and requirements. Some of the key customization options include:

    1. Desktop customization: Users can personalize the desktop layout by arranging and organizing icons, creating folders, and selecting different themes.
    2. App installation: The NAS supports a wide range of applications that can be installed and customized based on user needs. These apps include file management, multimedia streaming, backup solutions, surveillance, and more.
    3. Widgets and shortcuts: Users can add widgets to the desktop to display information such as system resources, network status, or storage usage. Shortcuts can also be created for frequently accessed features or folders.
    4. User and group management: The NAS allows for the creation of multiple user accounts with customizable permissions and access rights. User groups can also be created to simplify management.
    5. File and folder settings: Users can customize file and folder permissions, set up advanced file sharing options, enable encryption, and configure access controls.
    6. Network settings: The web interface provides various network customization options, including configuring LAN/WAN settings, setting up port forwarding, enabling VPN services, and managing network protocols.
    7. Security and privacy settings: Users can customize security settings such as firewall rules, enable two-factor authentication, set up IP blocking, and manage SSL certificates.
    8. Notification and alert settings: The NAS allows users to customize notifications and alerts for various events such as system updates, storage capacity warnings, or backup completion.

    Overall, the web interface of the NAS Synology ioSafe 218 offers a user-friendly experience with extensive customization options to tailor the NAS to individual preferences and requirements.

  • Can you provide a step-by-step guide on how to access and navigate the web interface of the NAS Synology ioSafe 218 for configuration and management purposes?

    Certainly! Here's a step-by-step guide on how to access and navigate the web interface of the NAS Synology ioSafe 218 for configuration and management purposes:

    1. Connect your NAS Synology ioSafe 218 to your local network using an Ethernet cable.
    2. Make sure your computer is also connected to the same network.
    3. Open a web browser on your computer (e.g., Chrome, Firefox, Safari) and enter the default IP address of the NAS into the address bar. The default IP address for the NAS Synology ioSafe 218 is usually "http://find.synology.com" or "http://diskstation:5000". Press Enter.
    4. The web browser will search for the NAS on your network and display a list of available devices. Click on your NAS Synology ioSafe 218 from the list.
    5. If prompted, enter the default username and password to log in. The default username is "admin," and the default password is "admin" as well. Click on the "Sign in" or "Log in" button.
    6. You will be directed to the web interface dashboard of your NAS Synology ioSafe 218. This dashboard provides an overview of the system status, storage, and other relevant information.
    7. To configure and manage the NAS, navigate through the different options and settings available in the web interface. You can usually find these options in the left or top menu bar. Some common sections include "Control Panel," "File Station," "Storage Manager," "Package Center," etc.
    8. Click on the desired section to access its settings and configurations. For example, if you want to create shared folders, go to "Control Panel" > "Shared Folder" or if you want to manage users, go to "Control Panel" > "User."
    9. Within each section, you will find various options and settings that you can customize according to your requirements. Explore the different menus and submenus to configure your NAS as desired.
    10. Remember to save any changes you make before leaving a section or closing the web interface.

    That's it! You have successfully accessed and navigated the web interface of the NAS Synology ioSafe 218 for configuration and management purposes.

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