NAS Synology RackStation RS214 RAID Arrays: Data Recovery Methods for Natural Component Wear

Has your NAS Synology RackStation RS214 suddenly lost its network drive and you’re unsure what to do next? Did the RAID array collapse, making your files inaccessible? Is the device throwing errors during startup? Perhaps you accidentally rebuilt the RAID array or several hard drives failed at the same time?

NAS Synology RackStation RS214 RAID Arrays: Data Recovery Methods for Natural Component Wear

Synology RackStation RS214 NAS Data Recovery in 2025

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from an RackStation RS214. We’ll walk through the most common causes of failure and demonstrate proven methods to restore files from a lost or degraded RAID array.

NAS Synology RackStation RS214 RAID Arrays: Data Recovery Methods for Natural Component Wear

RAID Recovery™ 2.8
Recover data from damaged RAID arrays inaccessible from a computer.
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Why Regular Data Recovery Tools Can’t Restore Files from RAID

Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.

This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.

Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like Synology often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.

How does a NAS Synology RackStation RS214 device store and manage data?

The Synology RackStation RS214 is a network-attached storage (NAS) device that stores and manages data using various mechanisms. Here's how it typically works:

  1. Hard Drives: The RS214 comes with two drive bays, and you can install two hard drives or solid-state drives (SSDs) in these bays. The device supports various storage capacities, and you can configure the drives in different RAID configurations (e.g., RAID 0, RAID 1, JBOD) depending on your requirements.
  2. File System: The RS214 uses the Synology DiskStation Manager (DSM) operating system, which supports multiple file systems. By default, it uses the Btrfs (B-Tree File System) or EXT4 file system, depending on your configuration. These file systems provide data integrity, snapshots, and other advanced features.
  3. Data Management: The RS214 offers various data management features. You can create shared folders to organize your data and assign different access permissions to users or groups. It also supports file-level and folder-level encryption to ensure data security.
  4. RAID Protection: If you configure the RS214 in a RAID configuration (e.g., RAID 1), it provides data redundancy. This means that even if one drive fails, your data remains accessible, and you can replace the faulty drive without downtime or data loss.
  5. Backup and Sync: The RS214 supports various backup and synchronization mechanisms. You can schedule regular backups to external drives, other NAS devices, or cloud storage services. It also offers file syncing capabilities, allowing you to keep data synchronized across multiple devices.
  6. Remote Access: Synology NAS devices come with built-in remote access features. With the RS214, you can access your data remotely using Synology's QuickConnect service or by setting up a virtual private network (VPN) connection. This enables you to access and manage your data from anywhere securely.
  7. Application Ecosystem: The RS214 supports a wide range of applications through the Synology Package Center. You can install applications like file servers, media servers, backup utilities, surveillance software, and more. These applications enhance the functionality of the device and allow you to customize it according to your needs.

Overall, the Synology RackStation RS214 device stores and manages data by utilizing hard drives, file systems, RAID configurations, data management features, backup and sync mechanisms, remote access capabilities, and an extensive application ecosystem.

How to Remove Hard Disks from Your NAS and Connect Them to a PC

Although the NAS RackStation RS214 can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:

  1. Power off the NAS and disconnect it from the power source.

    WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.

  2. Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.

  3. Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.

  4. Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Step-by-Step Data Recovery with Hetman RAID Recovery

Hetman Raid Recovery

This program restores data from damaged RAID arrays and is fully compatible with Synology RackStation RS214. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.

Go to view
How to recover data from a Synology

How to recover data from a Synology

RackStation RS214 has 2 HDD slots, and it supports the following array types:

  • Synology Hybrid RAID;
  • RAID 1;
  • RAID 0;
  • Basic;
  • JBOD;

NAS supports:

  • EXT4;
  • EXT3 (External Disk Only);
  • FAT32 (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Only);

How to Safely Recover Data from Disk Images

This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:

  • Overwriting during the recovery process;
  • Additional data loss caused by bad sectors;
  • User errors.

To create a disk image, follow these steps:

  1. Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.

  2. In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.

  3. When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

    Hetman RAID Recovery: Image Creation Wizard
  4. Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

    Hetman RAID Recovery: Choose a disk or save the image via FTP

Where Are the User’s Files Actually Stored?

The Synology RackStation RS214 network-attached storage keeps DSM (DiskStation Manager) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

RAID Recovery Software: Detailed Comparison

Product Operating system RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows, Linux, MacOS Yes, over 100 controllers FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS Yes Yes Yes
DiskInternals RAID Recovery Windows Yes, over 10 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS RackStation RS214, feel free to leave a comment!
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the steps involved in setting up remote access to files on the NAS Synology RackStation RS214?

    To set up remote access to files on the NAS Synology RackStation RS214, follow these steps:

    1. Connect the NAS device to your network: Ensure that the NAS device is connected to your local network using an Ethernet cable.
    2. Power on the NAS: Plug in the power adapter and turn on the NAS device.
    3. Access the NAS web interface: Open a web browser on a computer connected to the same network as the NAS device. Enter the IP address of the NAS in the browser's address bar, or use the Synology Assistant software to find and access the NAS.
    4. Set up DiskStation Manager (DSM): Follow the on-screen instructions to install and configure DSM on the NAS. Create an administrator account and set up the desired settings.
    5. Enable File Services: In the DSM interface, go to "Control Panel" and select "File Services." Enable the desired file services like SMB (Windows file sharing), AFP (Apple file sharing), or NFS (Network File System) based on your requirements.
    6. Configure Shared Folders: In the DSM interface, go to "Control Panel" and select "Shared Folder." Create shared folders to store your files and set appropriate access permissions for different users or user groups.
    7. Set up Remote Access: In the DSM interface, go to "Control Panel" and select "External Access." Enable the desired remote access method, such as QuickConnect or DDNS (Dynamic DNS). Follow the instructions to configure the remote access settings.
    8. Set up Port Forwarding: If you are using DDNS or need to access the NAS from outside your local network, you may need to set up port forwarding on your router. Consult your router's documentation to forward the necessary ports to the NAS device.
    9. Install Synology mobile apps (optional): To access your files remotely on mobile devices, download and install the relevant Synology mobile apps like DS File, DS Audio, or DS Video from the app store.
    10. Test Remote Access: Use a computer or mobile device outside your local network to access the NAS using the configured remote access method. Verify that you can connect to and access the files on the NAS remotely.

    By following these steps, you should be able to set up remote access to files on the NAS Synology RackStation RS214.

  • What security measures should be taken when accessing files on the NAS Synology RackStation RS214 from a remote location?

    When accessing files on the NAS Synology RackStation RS214 from a remote location, several security measures should be taken to ensure the safety and integrity of the data. Here are some important security measures to consider:

    1. Enable HTTPS: Ensure that HTTPS is enabled on the NAS device to encrypt the communication between the remote client and the NAS, preventing unauthorized interception of data.
    2. Use a VPN: Establish a Virtual Private Network (VPN) connection to access the NAS remotely. This adds an extra layer of security by encrypting the entire connection and making it more difficult for attackers to intercept or manipulate data.
    3. Strong Authentication: Implement strong authentication mechanisms such as two-factor authentication (2FA) or multi-factor authentication (MFA) to prevent unauthorized access. This adds an additional layer of security by requiring a second form of authentication, such as a code from a mobile app or a physical token.
    4. Firewall Configuration: Configure the firewall on the NAS device to only allow connections from trusted IP addresses or ranges. This helps to limit access to the NAS from specific authorized locations.
    5. Regular Firmware Updates: Keep the NAS device's firmware up to date with the latest security patches and updates provided by Synology. This helps to address any known vulnerabilities and ensure the device is protected against potential exploits.
    6. Strong Passwords: Set strong, unique passwords for all user accounts on the NAS device, including the administrator account. Avoid using default or easily guessable passwords to prevent unauthorized access.
    7. Disable Unnecessary Services: Disable any unnecessary services or protocols on the NAS device to reduce the attack surface and minimize potential vulnerabilities.
    8. Data Encryption: Enable data encryption on the NAS device to protect the stored files. This ensures that even if the physical device is compromised, the data remains encrypted and unreadable without the encryption key.
    9. Regular Backup: Implement a regular backup strategy to ensure that important data is backed up and can be recovered in case of any data loss or ransomware attack.
    10. User Access Control: Implement granular user access control and permissions on the NAS device to restrict access to specific files or folders only to authorized users.

    By implementing these security measures, you can significantly enhance the security of accessing files on the NAS Synology RackStation RS214 from a remote location.

  • Are there any specific software or applications required to access files on the NAS Synology RackStation RS214 remotely, and if so, what are they?

    To access files on the NAS Synology RackStation RS214 remotely, you can use the following software and applications:

    1. Synology DiskStation Manager (DSM): This is the operating system that powers Synology NAS devices. You can access the DSM web interface using a web browser to manage and access files remotely.
    2. Synology Drive: Synology Drive is a file synchronization and sharing application that allows you to access files on your NAS from various devices, including desktop computers, laptops, and mobile devices. It provides a user-friendly interface and supports features like file versioning and offline access.
    3. Synology DS File: DS File is a mobile application available for iOS and Android devices. It allows you to access, browse, and manage files on your Synology NAS remotely. You can download, upload, and share files using this app.
    4. File Explorer or Finder: You can also access files on your NAS remotely using the built-in file explorer or finder on your operating system. Simply connect to the NAS using its network address (e.g., \nasname or smb://nasname) and enter your login credentials.

    Note: To access files on the NAS remotely, you need to configure your router to allow external access and set up port forwarding. Additionally, you may need to set up a dynamic DNS service if you have a dynamic IP address from your internet service provider.