How to recover data from Synology RackStation RS2414RP+ / RS2414+ NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Synology RackStation RS2414RP+ / RS2414+
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Synology RackStation RS2414RP+ / RS2414+ NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from RackStation RS2414RP+ / RS2414+.

How to recover data from NAS Synology RackStation RS2414RP+ / RS2414+

RAID Recovery™ 2.6
Recover data from damaged RAID arrays inaccessible from a computer.
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Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Synology also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

How can quality of service (QoS) settings impact data transfer reliability on NAS Synology RackStation RS2414RP+ / RS2414+ devices?

Quality of Service (QoS) settings can impact data transfer reliability on NAS Synology RackStation RS2414RP+ / RS2414+ devices in the following ways:

  1. Bandwidth Allocation: QoS settings allow you to prioritize certain types of network traffic over others. By allocating more bandwidth to critical services like file transfers, you can ensure a smoother and more reliable data transfer experience.
  2. Traffic Control: QoS settings enable you to control the flow of network traffic, preventing congestion and ensuring that data transfers are not interrupted or delayed due to excessive network load. You can set limits on the amount of bandwidth allocated to different applications or devices, preventing any single transfer from monopolizing the network.
  3. Packet Prioritization: QoS settings can prioritize certain types of network packets over others based on their importance. By giving priority to data transfer packets, you can ensure that they are processed and delivered without delay, improving the reliability of the transfer process.
  4. Latency Reduction: QoS settings can help reduce network latency, which is the delay between the initiation of a data transfer and its completion. By prioritizing data transfers and minimizing delays caused by other network activities, you can improve the reliability and speed of file transfers on your NAS device.
  5. Traffic Shaping: QoS settings allow you to shape or control the flow of network traffic, ensuring that data transfers are not disrupted by sudden bursts of network activity. By managing the bandwidth usage of different applications or devices, you can prevent network congestion and maintain a reliable data transfer environment.

Overall, QoS settings on NAS Synology RackStation RS2414RP+ / RS2414+ devices can significantly enhance data transfer reliability by optimizing bandwidth allocation, controlling network traffic, prioritizing packets, reducing latency, and shaping traffic flow.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS RackStation RS2414RP+ / RS2414+ can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Synology RackStation RS2414RP+ / RS2414+. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Synology

How to recover data from a Synology

RackStation RS2414RP+ / RS2414+ has 12 HDD slots, and it supports the following array types:

  • Synology Hybrid RAID (SHR);
  • RAID 6;
  • RAID 5;
  • RAID 10;
  • RAID 1;
  • RAID 0;
  • Basic;
  • JBOD;

NAS supports:

  • Btrfs;
  • EXT4;
  • EXT3 (External Disk Only);
  • FAT32 (External Disk Only);
  • exFAT (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu Tools – Save Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard

  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Synology RackStation RS2414RP+ / RS2414+ network-attached storage keeps DSM (DiskStation Manager) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (1)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS RackStation RS2414RP+ / RS2414+, feel free to leave a comment!
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features and benefits of using NAS Synology RackStation RS2414RP+ / RS2414+ for data backup?

    The key features and benefits of using the NAS Synology RackStation RS2414RP+ / RS2414+ for data backup are as follows:

    1. High capacity storage: The RS2414RP+ / RS2414+ provides ample storage capacity, allowing you to store and backup large amounts of data efficiently.
    2. Redundant power supply: The device comes with a redundant power supply, ensuring uninterrupted operation even if one power supply fails.
    3. Scalability: The RS2414RP+ / RS2414+ supports up to 24 drives, providing scalability options to meet your increasing storage needs.
    4. RAID support: It supports various RAID configurations, including RAID 0, 1, 5, 6, and 10, allowing you to customize the level of data protection and performance required for your backup solution.
    5. Data protection: The NAS offers advanced data protection features such as snapshot technology, which allows you to take point-in-time snapshots of your data, ensuring quick recovery in case of accidental deletion or data corruption.
    6. Backup applications: Synology provides a range of backup applications, including Synology Hyper Backup, which offers multiple backup destinations, versioning, and deduplication to optimize storage utilization.
    7. Remote access and sharing: The NAS allows remote access to your data, enabling you to access and share files securely from anywhere, ensuring easy collaboration and data accessibility for remote teams.
    8. Data security: The RS2414RP+ / RS2414+ supports AES 256-bit encryption, ensuring secure transmission and storage of your backup data.
    9. Disaster recovery: With features like Synology High Availability (SHA) and Synology Snapshot Replication, the NAS provides options for disaster recovery, ensuring minimal downtime and quick data recovery in case of hardware or software failures.
    10. Energy-efficient: The RS2414RP+ / RS2414+ is designed to be energy-efficient, reducing power consumption and operating costs.

    Overall, the NAS Synology RackStation RS2414RP+ / RS2414+ offers high-capacity storage, data protection, scalability, and advanced features for efficient and secure data backup.

  • How does the NAS Synology RackStation RS2414RP+ / RS2414+ ensure data reliability and security during backup processes?

    The NAS Synology RackStation RS2414RP+ / RS2414+ ensures data reliability and security during backup processes through several mechanisms:

    1. Redundant Power Supplies: The RS2414RP+ model comes with dual power supplies, ensuring uninterrupted power supply and minimizing the risk of data loss due to power failures.
    2. RAID Support: The RackStation supports various RAID configurations, including RAID 0, 1, 5, 6, and 10. RAID provides data redundancy by distributing data across multiple drives, protecting against drive failures and ensuring data availability even if a drive fails.
    3. Hot-Swappable Drives: The NAS supports hot-swappable drives, allowing for easy replacement of failed drives without downtime. This feature ensures continuous data availability and reduces the risk of data loss during drive replacement.
    4. Snapshot Technology: Synology's Snapshot technology enables point-in-time recovery by creating a copy of the system's state and data at a specific moment. This feature ensures that if data is accidentally deleted or modified, it can be easily restored to a previous state.
    5. Data Encryption: The RackStation supports AES 256-bit encryption, ensuring that data stored on the NAS is protected from unauthorized access. Encryption adds an extra layer of security to prevent data breaches and ensure data confidentiality.
    6. Network Security: The RS2414RP+ / RS2414+ supports various network security protocols such as SSL/TLS, IP blocking, and firewall to protect against unauthorized access and network attacks. These security measures ensure that data is securely transmitted and stored during backup processes.
    7. User Access Control: The NAS provides granular user access control, allowing administrators to define user permissions and restrict access to specific folders or files. This feature ensures that only authorized users can access and modify data, reducing the risk of accidental or malicious data loss.

    Overall, the NAS Synology RackStation RS2414RP+ / RS2414+ incorporates various features and technologies to ensure data reliability and security during backup processes, minimizing the risk of data loss and unauthorized access.

  • Can you explain the scalability options available with NAS Synology RackStation RS2414RP+ / RS2414+ for future data backup needs?

    The NAS Synology RackStation RS2414RP+ / RS2414+ offers several scalability options for future data backup needs. Here are some of the options available:

    1. Storage Expansion Units: The RS2414RP+ / RS2414+ supports the connection of up to two Synology RX1214/RX1214RP expansion units. Each expansion unit provides an additional 12 drive bays, allowing you to expand your storage capacity as your backup needs grow.
    2. RAID Configuration: The NAS supports various RAID configurations, including RAID 0, 1, 5, 6, and 10. By choosing the appropriate RAID level, you can optimize the storage capacity, data redundancy, and performance according to your backup requirements.
    3. SSD Cache: The RS2414RP+ / RS2414+ supports SSD caching, which can significantly improve the performance of your backup operations. By adding SSDs as cache drives, you can accelerate data access and reduce latency, especially for frequently accessed data.
    4. High Availability: The RS2414RP+ / RS2414+ supports high availability (HA) clustering, which ensures continuous data availability and minimizes downtime. By clustering two RackStations, you can create an active-passive failover setup, where one NAS acts as the primary unit, and the other serves as a backup. This setup provides redundancy and ensures data backup continuity.
    5. Snapshot Replication: Synology's Snapshot Replication feature allows you to create point-in-time snapshots of your data, providing an additional layer of data protection. You can schedule regular snapshots and replicate them to another NAS, either locally or remotely, ensuring that you have multiple copies of your data for backup purposes.
    6. Backup Software Integration: The RS2414RP+ / RS2414+ is compatible with various backup software solutions, such as Synology's own Active Backup Suite, Veeam Backup & Replication, and Acronis True Image. These integrations provide seamless backup and restore capabilities, allowing you to easily manage and scale your backup infrastructure.

    Overall, the NAS Synology RackStation RS2414RP+ / RS2414+ offers a range of scalability options, including storage expansion, RAID configurations, SSD caching, high availability clustering, snapshot replication, and backup software integration. These options enable you to adapt and expand your backup infrastructure as your data backup needs increase in the future.
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