How to recover data from Synology Rack Station RS422+ NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Synology Rack Station RS422+

Synology Rack Station RS422+ NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from Rack Station RS422+.

How to recover data from NAS Synology Rack Station RS422+

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Synology also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can insufficient power supply or voltage fluctuations cause data loss on NAS Synology Rack Station RS422+ devices?

Yes, insufficient power supply or voltage fluctuations can potentially cause data loss on NAS Synology Rack Station RS422+ devices. NAS devices like the Synology Rack Station RS422+ rely on a stable power supply to function properly and protect the integrity of the data stored on the drives. Power issues can lead to sudden shutdowns or interruptions in data access, which can result in data corruption or loss. It is important to ensure that the NAS device is connected to a reliable power source and consider using a UPS (Uninterruptible Power Supply) to protect against power fluctuations and outages.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS Rack Station RS422+ can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Synology Rack Station RS422+. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Synology

How to recover data from a Synology

Rack Station RS422+ has 4 HDD slots, and it supports the following array types:

  • Synology Hybrid RAID (SHR);
  • RAID 6;
  • RAID 5;
  • RAID 10;
  • RAID 1;
  • RAID 0;
  • Basic;
  • JBOD;

NAS supports:

  • Btrfs;
  • EXT4;
  • EXT3 (External Disk Only);
  • FAT32 (External Disk Only);
  • exFAT (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Synology Rack Station RS422+ network-attached storage keeps DSM (DiskStation Manager) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS Rack Station RS422+, feel free to leave a comment!
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key factors to consider when selecting an additional hard drive for NAS Synology Rack Station RS422+?

    When selecting an additional hard drive for a NAS Synology Rack Station RS422+, there are several key factors to consider:

    1. Compatibility: Ensure that the hard drive you choose is compatible with the NAS device. Check the manufacturer's website or documentation for a list of supported drives.
    2. Capacity: Determine the amount of storage space you require based on your needs. Consider factors such as the number of users, types of files, and expected growth.
    3. Drive Type: Choose between traditional hard disk drives (HDDs) or solid-state drives (SSDs). HDDs offer larger capacities at a lower cost, while SSDs provide faster read/write speeds and better performance.
    4. RPM (HDDs only): If opting for an HDD, consider the rotational speed, typically measured in revolutions per minute (RPM). Higher RPM drives offer faster data access but may generate more heat and consume more power.
    5. RAID Support: If planning to use the additional hard drive in a RAID configuration, ensure that it supports the RAID level you intend to use (e.g., RAID 0, RAID 1, RAID 5, etc.).
    6. NAS-Optimized Drives: Some hard drives are specifically designed for NAS devices, offering features like vibration resistance, optimized firmware, and better compatibility. Consider these drives for enhanced performance and reliability.
    7. Budget: Set a budget for the additional hard drive and choose one that fits within your financial constraints. Consider the balance between capacity, performance, and cost.
    8. Warranty: Check the warranty period offered by the hard drive manufacturer. Longer warranties indicate confidence in the product's reliability.
    9. Power Consumption: Consider the power consumption of the hard drive, especially if energy efficiency is a priority. Lower power consumption can result in reduced operating costs.
    10. Brand Reputation: Research the reputation of the hard drive manufacturer and read reviews from other users to ensure reliability and customer satisfaction.

    By considering these factors, you can choose an additional hard drive that meets your storage requirements and integrates seamlessly with your NAS Synology Rack Station RS422+.

  • Can the NAS Synology Rack Station RS422+ support different hard drive capacities, and what are the recommended options for optimal performance?

    Yes, the NAS Synology Rack Station RS422+ can support different hard drive capacities. It has 4 drive bays that can accommodate 3.5" SATA HDDs and 2.5" SATA HDDs or SSDs.

    For optimal performance, it is recommended to use hard drives with similar specifications and capacities. This allows for better data management and RAID configurations. It is also recommended to use NAS-specific hard drives, such as those designed for continuous operation and optimized for NAS systems, as they offer better reliability and performance.

    Some recommended hard drive options for optimal performance in the Synology Rack Station RS422+ include:

    1. Seagate IronWolf Pro: These drives are specifically designed for NAS systems and offer high performance, reliability, and endurance. They come in various capacities, ranging from 2TB to 18TB.
    2. Western Digital Red Pro: Another popular choice for NAS systems, these drives are optimized for 24/7 operation and offer excellent performance and reliability. They are available in capacities ranging from 2TB to 18TB.
    3. Toshiba N300: These drives are designed for NAS systems and offer high reliability and performance. They come in capacities ranging from 4TB to 18TB.

    It is important to check the compatibility list provided by Synology to ensure that the chosen hard drives are officially supported by the RS422+ model.

  • Are there any specific compatibility requirements or limitations for adding an additional hard drive to the NAS Synology Rack Station RS422+?

    Yes, there are some compatibility requirements and limitations for adding an additional hard drive to the Synology Rack Station RS422+. Here are some key points to consider:

    1. Drive Compatibility: The RS422+ supports both 3.5" and 2.5" SATA hard drives or solid-state drives (SSDs). Ensure that the drive you intend to add is compatible with the NAS.
    2. Drive Capacity: The RS422+ supports a maximum single volume size of 108TB. If you plan to add multiple drives, make sure the total capacity does not exceed this limit.
    3. RAID Support: The RS422+ supports various RAID configurations such as RAID 0, RAID 1, RAID 5, RAID 6, RAID 10, and SHR (Synology Hybrid RAID). Ensure that the added drive is compatible with your desired RAID configuration.
    4. Drive Tray Compatibility: The RS422+ uses hot-swappable drive trays for easy installation and removal of drives. Ensure that the additional drive is compatible with the drive trays provided by Synology for this specific model.
    5. Power and Cooling: Adding additional drives to the RS422+ may increase power consumption and generate more heat. Ensure that your NAS has sufficient power supply and cooling capacity to accommodate the additional drive(s).
    6. Firmware Compatibility: Before adding a new drive, it's recommended to keep your NAS firmware up to date. Check the Synology website or the DSM (DiskStation Manager) interface for any firmware updates or compatibility information related to adding drives.

    It's always advisable to consult the official documentation, user manual, or contact Synology support for specific compatibility details and any potential limitations before adding an additional hard drive to your RS422+.

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