How to recover data from TerraMaster F2-423 NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS TerraMaster F2-423

TerraMaster F2-423 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from F2-423.

How to recover data from NAS TerraMaster F2-423

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like TerraMaster also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can the use of specific data recovery software or services impact the success rate of data retrieval from NAS TerraMaster F2-423 devices?

Yes, the use of specific data recovery software or services can impact the success rate of data retrieval from NAS TerraMaster F2-423 devices. The success of data recovery depends on various factors such as the type and severity of data loss, the quality and effectiveness of the recovery software or service, and the expertise of the person performing the recovery.

Using professional data recovery software or services specifically designed for NAS devices like TerraMaster F2-423 can increase the chances of successful data retrieval. These specialized tools are equipped with features and algorithms that can handle the unique file systems and storage configurations of NAS devices, improving the success rate of recovery.

However, it is important to note that not all data recovery software or services are created equal. Some may have better compatibility, advanced recovery algorithms, or more extensive file system support, which can significantly impact the success rate. It is recommended to choose reputable and reliable software or services with a proven track record in NAS data recovery.

Additionally, the expertise and experience of the person using the software or providing the recovery service also play a crucial role. A skilled data recovery specialist who is familiar with NAS devices and has experience with TerraMaster F2-423 can maximize the chances of successful data retrieval.

Overall, the use of specific data recovery software or services tailored for NAS TerraMaster F2-423 devices can positively impact the success rate of data retrieval, but it is important to select reliable and reputable options and ensure the expertise of the person performing the recovery.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS F2-423 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with TerraMaster F2-423. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a TerraMaster

How to recover data from a TerraMaster

F2-423 has 4 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • JBOD;

NAS supports:

  • Ext2;
  • Ext3;
  • Ext4;
  • Btrfs;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The TerraMaster F2-423 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (5)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS F2-423, feel free to leave a comment!
  • Austen Jinkinson
    Austen Jinkinson 10.09.2023 14:21 #
    Can data recovery from a NAS TerraMaster F2-423 device be performed if there are issues with the disk array or storage pool?
    • Hetman Software
      Hetman Software 10.09.2023 14:29 #

      Yes, data recovery from a NAS TerraMaster F2-423 device can be performed even if there are issues with the disk array or storage pool. However, it is important to note that data recovery from a faulty disk array or storage pool can be a complex and challenging process. It is recommended to seek professional assistance from data recovery specialists who have experience with NAS systems and RAID configurations.

      In some cases, the data recovery process may involve rebuilding the RAID array, repairing the storage pool, or extracting data directly from the individual hard drives. This requires specialized knowledge and tools to ensure the integrity of the recovered data.

      It is crucial to avoid attempting any DIY solutions or running disk repair utilities without proper understanding, as these actions can potentially worsen the situation and lead to permanent data loss.

  • Conrad Jennings
    Conrad Jennings 10.09.2023 14:27 #
    Can data recovery from a NAS TerraMaster F2-423 device be performed if there are issues with the storage drive or media errors?
    • Hetman Software
      Hetman Software 10.09.2023 14:29 #

      Yes, data recovery from a NAS TerraMaster F2-423 device can be performed even if there are issues with the storage drive or media errors. However, the success of data recovery depends on the extent of the issues and the severity of the errors.

      If there are minor issues or errors, data recovery software or tools can be used to recover the data from the NAS device. These software solutions can often handle logical errors, file system corruption, or deleted files.

      However, if there are physical issues with the storage drive, such as mechanical failure or bad sectors, professional data recovery services may be required. These services have specialized equipment and expertise to handle physical drive issues and recover data from damaged drives.

      It is important to note that attempting DIY data recovery on a NAS device with physical issues can potentially worsen the situation and lead to permanent data loss. Therefore, it is recommended to consult with a professional data recovery service in such cases.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • Can TerraMaster F2-423 NAS effectively support iTunes for media storage and streaming?

    Yes, the TerraMaster F2-423 NAS can effectively support iTunes for media storage and streaming. It is compatible with iTunes and can be used to store and stream media files to devices running iTunes. The NAS has a powerful hardware configuration and supports various media formats, making it suitable for storing and streaming media files.

  • What are the specific steps or requirements to set up iTunes support on TerraMaster F2-423 NAS?

    To set up iTunes support on a TerraMaster F2-423 NAS, you need to follow these specific steps:

    1. Connect your TerraMaster F2-423 NAS to your network and make sure it is powered on.
    2. Access the TerraMaster NAS management interface by entering its IP address into a web browser. The default IP address is usually "http://192.168.0.100" or "http://TerraMaster" (without quotes).
    3. Log in to the management interface using your admin credentials.
    4. In the management interface, navigate to "Control Panel" or "Applications" (depending on the firmware version) and locate the "iTunes Server" or "Media Server" option.
    5. Enable the iTunes Server option and configure the settings as desired. You may need to specify a folder or directory where your media files are stored.
    6. Save the settings and wait for the iTunes server to start.
    7. On your computer, open iTunes.
    8. In iTunes, go to the "Preferences" or "Settings" menu.
    9. Under the "Sharing" or "Advanced" tab, check the box that says "Share my library on my local network" or similar.
    10. Your TerraMaster F2-423 NAS should now appear as an available iTunes library in the left sidebar of iTunes. You can access and stream your media files from the NAS through iTunes.

    Note: The specific steps may vary slightly depending on the firmware version of your TerraMaster NAS. It is recommended to refer to the user manual or documentation provided by TerraMaster for detailed instructions specific to your device.

  • Are there any limitations or considerations to keep in mind when using iTunes with TerraMaster F2-423 NAS, such as file format compatibility or performance issues?

    There are a few limitations and considerations to keep in mind when using iTunes with a TerraMaster F2-423 NAS:

    1. File Format Compatibility: iTunes supports a limited number of audio and video file formats. Make sure that your media files stored on the NAS are in a compatible format, such as MP3, AAC, AIFF, WAV, MPEG-4, or QuickTime.
    2. Performance Issues: The performance of iTunes may be affected by the network speed and the processing power of the NAS. If you have a large library or multiple users accessing the NAS simultaneously, it may cause slower performance or buffering issues.
    3. iTunes Server Support: TerraMaster NAS devices have built-in iTunes server functionality, allowing you to access your media library through iTunes. However, it's important to ensure that the NAS firmware is up to date to ensure compatibility with the latest iTunes versions.
    4. Network Configuration: To use iTunes with a TerraMaster NAS, you need to ensure that your network is properly configured. This includes setting up the NAS on the same network as your iTunes devices and enabling network sharing settings on the NAS.
    5. Metadata and Library Management: iTunes relies on metadata to organize and display your media library. Ensure that your media files have accurate metadata embedded or stored alongside the files to ensure proper organization and playback within iTunes.
    6. Multi-room Audio: If you plan to use iTunes with multiple AirPlay-compatible devices or create a multi-room audio setup, ensure that your TerraMaster NAS supports AirPlay or has the necessary compatibility to stream audio to multiple devices simultaneously.

    It's recommended to consult the user manual or support documentation provided by TerraMaster for specific instructions and compatibility details when using iTunes with their NAS devices.

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