How to recover data from Thecus N16000 NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Thecus N16000

Thecus N16000 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from N16000.

How to recover data from NAS Thecus N16000

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Thecus also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

How can the NAS Thecus N16000 device's CPU or processing power affect data transfer and potential loss?

The CPU or processing power of the NAS Thecus N16000 device can have a significant impact on data transfer speed and potential data loss. Here's how:

  1. Data Transfer Speed: The CPU is responsible for processing and managing data transfers within the NAS device. A powerful CPU can handle multiple data transfer requests simultaneously, resulting in faster transfer speeds. On the other hand, a weaker CPU may struggle to handle high data transfer loads, leading to slower transfer speeds.
  2. Network Throughput: The CPU also affects the network throughput of the NAS device. A powerful CPU can efficiently handle network traffic, allowing for faster data transfers over the network. In contrast, a slower CPU may bottleneck the network, reducing the overall transfer speed.
  3. RAID Rebuild Time: In case of a disk failure in a RAID array, the NAS device needs to rebuild the data from the remaining disks onto a new disk. This process requires significant CPU resources. A faster CPU can handle the RAID rebuild process more efficiently, reducing the time it takes to rebuild the array and minimizing the risk of data loss during this period.
  4. Data Integrity: The CPU plays a crucial role in ensuring data integrity during data transfers. It performs various tasks like data encryption, error checking, and checksum calculations. A powerful CPU can handle these tasks quickly and accurately, reducing the chances of data corruption or loss during transfers.
  5. Data Protection Features: The NAS device may offer various data protection features like snapshotting, deduplication, or compression. These features rely on the CPU's processing power to efficiently perform their tasks. A weaker CPU may struggle to handle these operations, potentially impacting data transfer speeds and increasing the risk of data loss.

Overall, a powerful CPU in the NAS Thecus N16000 device can significantly improve data transfer speeds, reduce rebuild times, enhance data integrity, and ensure efficient utilization of data protection features.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS N16000 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Thecus N16000. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

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How to recover data from a Thecus

How to recover data from a Thecus

N16000 has 16 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • RAID 10;
  • JBOD;

NAS supports:

  • EXT3;
  • EXT4;
  • XFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Thecus N16000 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS N16000, feel free to leave a comment!
  • Ashley Campbell-Bannerman
    Ashley Campbell-Bannerman 14.09.2023 08:55 #
    Is it possible to recover data from a NAS Thecus N16000 device that has been affected by a ransomware attack?
    • Hetman Software
      Hetman Software 14.09.2023 09:59 #

      Recovering data from a NAS device that has been affected by a ransomware attack is generally a complex and challenging task. However, it may still be possible to recover some or all of the data depending on various factors. Here are a few steps you can take:

      1. Disconnect the affected NAS device from the network immediately to prevent further encryption or damage to the data.
      2. Contact a professional data recovery service that specializes in ransomware recovery. They have the expertise and tools to potentially recover the encrypted data.
      3. If you have a backup of the data stored separately from the NAS device, restore the data from the backup once the ransomware has been removed from the system.
      4. If you don't have a backup, check if the ransomware is a known variant with available decryption tools. Some security companies provide decryption tools for certain types of ransomware.
      5. If no decryption tools are available, you may need to consider paying the ransom, although this is not recommended due to the risks involved and the possibility that the attackers may not provide the decryption key.
      6. After recovering the data or restoring from a backup, ensure that the NAS device is fully patched, and implement robust security measures to prevent future attacks.

      Remember, prevention is always better than recovery. Regularly backing up your data to a separate location, keeping your NAS device and its software up to date, and implementing strong security measures can help mitigate the risk of ransomware attacks.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features of the Thecus N16000 NAS?

    The key features of Thecus N16000 NAS are:

    1. High Storage Capacity: The N16000 NAS offers a massive storage capacity of up to 96TB, allowing users to store and manage large amounts of data.
    2. High Performance: It is powered by an Intel Xeon E3-1275 Quad-Core processor and 8GB DDR3 ECC RAM, providing fast and efficient data processing.
    3. Multiple RAID Options: The NAS supports multiple RAID configurations, including RAID 0, 1, 5, 6, 10, 50, 60, JBOD, and Global Hot Spare, providing data protection and redundancy.
    4. Multiple Gigabit Ethernet Ports: It comes with four Gigabit Ethernet ports, allowing for high-speed data transfer and network connectivity.
    5. Multiple Expansion Options: The N16000 NAS offers multiple expansion options, including USB 3.0 ports, eSATA ports, and PCIe slots, allowing users to add additional storage or connectivity options.
    6. Advanced Data Protection: It features snapshot technology, which allows users to take point-in-time snapshots of their data for easy recovery in case of data loss or corruption.
    7. High Availability: The NAS supports High Availability (HA) clustering, ensuring continuous data availability and minimizing downtime.
    8. Advanced Data Management: It includes features like thin provisioning, data deduplication, and compression, optimizing storage utilization and reducing storage costs.
    9. User-Friendly Interface: The NAS is equipped with a user-friendly web-based interface, making it easy to set up, monitor, and manage the storage system.
    10. Data Security: It supports AES 256-bit encryption, ensuring data security and protection against unauthorized access.
    11. Backup and Synchronization: The NAS offers various backup and synchronization options, including remote replication, cloud backup, and support for third-party backup software.
    12. Virtualization Support: It is compatible with virtualization platforms like VMware, Citrix, and Microsoft Hyper-V, allowing users to easily integrate the NAS into their virtualized environments.
  • How does the Thecus N16000 NAS handle data storage and backup?

    The Thecus N16000 NAS (Network Attached Storage) system handles data storage and backup through various features and functionalities. Here are some key aspects:

    1. Storage Capacity: The N16000 NAS offers high storage capacity with support for up to sixteen hard drives, allowing for massive amounts of data to be stored.
    2. RAID Support: It supports various RAID configurations (RAID 0, 1, 5, 6, 10, 50, 60, JBOD) to enhance data redundancy and protect against drive failures. RAID allows data to be distributed across multiple drives, ensuring data integrity and availability.
    3. Hot-Swappable Drives: The NAS supports hot-swappable drive bays, allowing for easy replacement of failed drives without powering down the system. This feature minimizes downtime and simplifies maintenance.
    4. Data Backup: The Thecus N16000 NAS offers multiple backup options. It supports scheduled backups, allowing users to automate the backup process. It also supports various backup protocols such as Rsync, FTP, and USB/eSATA external drives for offsite backups.
    5. Snapshot Technology: The NAS utilizes snapshot technology, which captures the state of the system at a specific point in time. This feature enables quick recovery of files or the entire system to a previous state in case of data corruption or accidental deletion.
    6. Remote Replication: The N16000 NAS supports remote replication, which allows users to create backup copies of their data on another Thecus NAS located in a different physical location. This feature provides an extra layer of data protection against disasters or site failures.
    7. Data Deduplication and Compression: The NAS employs data deduplication and compression techniques to optimize storage space utilization. This helps reduce the overall storage footprint and improves efficiency.
    8. User-friendly Interface: The Thecus N16000 NAS comes with an intuitive web-based interface that simplifies data storage and backup management. Users can easily configure backup schedules, monitor storage usage, and perform other administrative tasks.

    Overall, the Thecus N16000 NAS offers a comprehensive set of features to handle data storage and backup efficiently, ensuring data availability, redundancy, and protection.

  • Can you explain the network connectivity options available on the Thecus N16000 NAS?

    The Thecus N16000 NAS offers various network connectivity options to ensure seamless data access and sharing. These options include:

    1. Gigabit Ethernet: The NAS is equipped with multiple Gigabit Ethernet ports, typically four or more. These ports allow you to connect the NAS directly to your network switch or router using standard Ethernet cables. Gigabit Ethernet provides fast and reliable data transfer speeds.
    2. Link Aggregation: The N16000 supports link aggregation, also known as port trunking or bonding. This feature allows you to combine multiple Ethernet ports into a single logical interface, increasing bandwidth and providing redundancy. Link aggregation improves network performance and ensures uninterrupted connectivity.
    3. 10GbE Ready: The N16000 is 10 Gigabit Ethernet (10GbE) ready, meaning it supports high-speed data transfer over 10GbE connections. By using a compatible 10GbE network card, you can achieve significantly faster data transfer rates, ideal for demanding applications or environments with heavy network traffic.
    4. Wireless Connectivity: While the N16000 does not have built-in Wi-Fi capabilities, you can still connect it wirelessly to your network using a compatible wireless bridge or access point. This allows you to access and manage the NAS without the need for a wired connection.
    5. iSCSI Support: The Thecus N16000 also supports iSCSI (Internet Small Computer System Interface), which enables you to connect the NAS to other devices over the network using the iSCSI protocol. This allows you to utilize the NAS as a storage target for virtualization environments or to create virtual hard drives on remote computers.

    These network connectivity options provide flexibility and scalability, allowing you to integrate the N16000 NAS into your existing network infrastructure and meet your specific data storage and sharing needs.

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