How to recover data from Thecus N16000V NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Thecus N16000V

Thecus N16000V NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from N16000V.

How to recover data from NAS Thecus N16000V

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Thecus also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

How can a NAS Thecus N16000V device's caching policy impact data loss risks?

The caching policy of a NAS (Network Attached Storage) device like Thecus N16000V can have an impact on data loss risks in the following ways:

  1. Write Caching: Write caching is a feature that allows the NAS device to temporarily store write operations in cache memory before writing them to the actual storage disks. While write caching can improve performance, it also introduces a risk of data loss in case of power failure or system crash before the data is written to the disks. If the caching policy prioritizes performance over data integrity, the risk of data loss increases.
  2. Read Caching: Read caching involves storing frequently accessed data in cache memory to speed up subsequent read operations. While read caching can significantly improve performance, it can also introduce a risk of data loss if the cached data becomes outdated or corrupted. If the caching policy does not prioritize data consistency and integrity, there is a higher risk of data loss.
  3. Cache Synchronization: In a multi-node or clustered NAS environment, where multiple NAS devices are connected and share data, cache synchronization becomes crucial. If the caching policy does not ensure proper synchronization of cached data across all nodes, there is a risk of data inconsistency and potential data loss when accessing data from different nodes.
  4. Cache Failure: Caches, whether write or read, can fail due to various reasons such as hardware issues or software errors. If the caching policy does not have proper mechanisms to handle cache failures, it can lead to data loss or corruption.

To mitigate data loss risks associated with caching policies, it is important to consider the following:

  • Choose a caching policy that balances performance and data integrity based on your specific needs. Some NAS devices offer configurable caching policies, allowing you to adjust the balance according to your requirements.
  • Implement mechanisms like battery backup units (BBUs) or uninterruptible power supplies (UPS) to ensure that cached data is not lost in case of power failures.
  • Regularly monitor and test the cache functionality to identify any potential issues or failures.
  • Implement cache synchronization mechanisms in multi-node or clustered NAS environments to ensure data consistency across all nodes.
  • Regularly backup your data to an external storage device or off-site location to mitigate the impact of data loss in case of cache failures or other unforeseen circumstances.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS N16000V can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Thecus N16000V. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Thecus

How to recover data from a Thecus

N16000V has 16 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • RAID 10;
  • JBOD;

NAS supports:

  • EXT3;
  • EXT4;
  • XFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Thecus N16000V network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS N16000V, feel free to leave a comment!
  • Otis Barnett
    Otis Barnett 14.09.2023 05:43 #
    Is it possible to recover data from a NAS Thecus N16000V device that has undergone a file system conversion or re-partitioning?
    • Hetman Software
      Hetman Software 14.09.2023 05:59 #

      It is generally possible to recover data from a NAS device that has undergone a file system conversion or re-partitioning, but the success of the recovery depends on various factors such as the extent of the changes made to the file system and the actions taken after the conversion or re-partitioning.

      If the file system conversion or re-partitioning process was performed without damaging the existing data, it is possible to recover the data using data recovery software or services. However, it is important to note that any changes made to the file system or partition structure can potentially overwrite or corrupt the existing data, making recovery more difficult or even impossible.

      In such cases, it is recommended to immediately stop using the NAS device and seek professional data recovery services. These experts have specialized tools and techniques to recover data from complex storage systems like NAS devices, even in challenging situations.

      It is always advisable to have regular backups of important data to avoid data loss in case of such events.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key settings that can be configured on the NAS Thecus N16000V?

    The Thecus N16000V NAS (Network Attached Storage) device offers a wide range of settings that can be configured. Some of the key settings include:

    1. RAID Configuration: The N16000V supports various RAID levels, including RAID 0, 1, 5, 6, 10, 50, and JBOD. Users can configure the desired RAID level based on their storage requirements.
    2. Network Settings: Users can configure network settings such as IP address, subnet mask, gateway, and DNS server settings. This allows users to integrate the NAS into their existing network infrastructure.
    3. File System: The NAS supports different file systems, including EXT3, EXT4, XFS, and ZFS. Users can choose the appropriate file system based on their needs.
    4. User and Group Management: The N16000V allows users to create and manage user accounts and groups. This enables access control and ensures data security.
    5. Shared Folders: Users can create shared folders on the NAS and configure access permissions for different users or groups. This allows for efficient file sharing and collaboration.
    6. Backup and Sync: The NAS provides various backup and synchronization options, such as local backup, remote backup, and cloud backup. Users can configure these settings to ensure data protection and disaster recovery.
    7. iSCSI Configuration: The N16000V supports iSCSI (Internet Small Computer System Interface) for block-level storage. Users can configure iSCSI targets and initiators for efficient storage allocation and utilization.
    8. Multimedia Services: The NAS supports multimedia services like DLNA, iTunes server, and media streaming. Users can configure these settings to stream media content to compatible devices on the network.
    9. System Notifications: Users can configure email notifications to receive alerts about system events, such as disk failures, system updates, or abnormal system behavior.
    10. Power Management: The NAS offers power management settings, including scheduled power on/off and disk hibernation. These settings help conserve energy and optimize system performance.

    These are just some of the key settings that can be configured on the Thecus N16000V NAS. The device provides a comprehensive set of configuration options to meet various storage and network requirements.

  • How can I optimize the performance of the NAS Thecus N16000V through its settings?

    To optimize the performance of the Thecus N16000V NAS, you can follow these steps:

    1. Update Firmware: Ensure that your NAS is running on the latest firmware version. Thecus regularly releases firmware updates that can improve performance and fix bugs.
    2. RAID Configuration: Choose the appropriate RAID level based on your requirements. RAID 0 offers better performance but no data redundancy, while RAID 5 or RAID 6 provide both performance and data redundancy.
    3. Network Configuration: Connect the NAS to your network using a Gigabit Ethernet connection for optimal performance. Make sure the network switch and cables are capable of handling high data transfer rates.
    4. Jumbo Frames: If your network infrastructure supports it, enable Jumbo Frames on both the NAS and the connected devices. This can improve performance by reducing the overhead associated with smaller network packets.
    5. Link Aggregation: If your NAS supports it and you have multiple network interfaces, configure link aggregation (also known as port trunking or bonding) to combine the bandwidth of multiple connections for increased performance.
    6. Enable SSD Caching: If your NAS supports SSD caching, install SSDs and enable caching for frequently accessed data. This can significantly improve read and write speeds.
    7. File System: Choose the appropriate file system for your needs. If you primarily use Windows, NTFS is recommended. For cross-platform compatibility, consider using exFAT or FAT32.
    8. Disable Unused Services: Turn off any unnecessary services or applications running on the NAS to free up system resources and improve performance.
    9. Enable Write Cache: If your NAS supports it, enable write caching to improve write performance. However, note that enabling write caching may increase the risk of data loss in case of power failure, so ensure you have a reliable backup solution in place.
    10. Optimize Network Settings: Adjust the network settings of the NAS, such as MTU size, TCP/IP window size, and flow control, to optimize performance based on your network environment.
    11. Regular Maintenance: Perform regular maintenance tasks such as disk defragmentation, disk health checks, and cleaning up unnecessary files to keep the NAS running smoothly.

    Note: Before making any changes, it's recommended to backup your data and consult the official Thecus documentation or support for specific instructions related to your NAS model.

  • Are there any specific security settings that should be enabled on the NAS Thecus N16000V to protect my data?

    Yes, there are several security settings that you should enable on the Thecus N16000V NAS to protect your data. Here are some important ones:

    1. Change the default admin password: The first step is to change the default admin password to a strong and unique one. This will prevent unauthorized access to the NAS.
    2. Enable firewall: The Thecus N16000V NAS has a built-in firewall that can be enabled to restrict incoming and outgoing network traffic. Configure the firewall to only allow necessary services and block any unnecessary ports.
    3. Enable network encryption: Ensure that the NAS is accessed over a secure network connection. Enable protocols like HTTPS or SSL/TLS to encrypt the data transmitted between the NAS and connected devices.
    4. Enable access control: The NAS should have access control features that allow you to define user permissions, restrict access to specific folders or files, and implement strong authentication mechanisms like two-factor authentication.
    5. Regularly update firmware: Keep the NAS firmware up to date with the latest security patches and bug fixes. Thecus periodically releases firmware updates that address vulnerabilities and improve system stability.
    6. Enable data encryption: The Thecus N16000V NAS supports data encryption at the folder or volume level. Enable encryption for sensitive data to protect it from unauthorized access in case of theft or physical compromise.
    7. Disable unnecessary services: Disable any unnecessary services or features that you don't use. This reduces the potential attack surface and minimizes the risk of security vulnerabilities.
    8. Regularly backup data: Implement a backup strategy to regularly backup your data to an external storage device or cloud storage. This ensures that even if the NAS is compromised, you can still recover your important files.

    Remember, security is an ongoing process, so it's important to regularly review and update your security settings to stay protected against emerging threats.

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