- Why Regular Data Recovery Tools Can’t Restore Files from RAID
- Key Information About the NAS Thecus N16910SAS
- How to Remove Hard Disks from Your NAS and Connect Them to a PC
Why Regular Data Recovery Tools Can’t Restore Files from RAID
Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.
This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.
Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like Thecus often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.
What are the risks of data loss due to firmware or software malfunctions in NAS Thecus N16910SAS devices?
There are several risks of data loss due to firmware or software malfunctions in NAS Thecus N16910SAS devices:
- Data corruption: Firmware or software malfunctions can lead to data corruption, where the stored data becomes unreadable or unusable. This can result in the loss of important files and documents.
- System instability: Malfunctions in the firmware or software can cause the NAS device to become unstable and crash frequently. This can disrupt data access and increase the risk of data loss.
- Incomplete backups: NAS devices often rely on backup solutions to protect data. If the firmware or software malfunctions, it may affect the backup process, resulting in incomplete or failed backups. This can make it difficult to recover lost data in case of a failure.
- Security vulnerabilities: Malfunctioning firmware or software can introduce security vulnerabilities, making the NAS device susceptible to cyberattacks. Hackers can exploit these vulnerabilities to gain unauthorized access, delete or encrypt data, or inject malicious code, leading to data loss or theft.
- Limited recovery options: In some cases, firmware or software malfunctions can render the NAS device inoperable, making it challenging to recover data. If the device cannot be repaired or the data cannot be accessed, the risk of permanent data loss increases.
To mitigate these risks, it is essential to regularly update the firmware and software of the NAS device, maintain proper backups on separate storage devices, and follow best practices for data security and protection.
How to Remove Hard Disks from Your NAS and Connect Them to a PC
Although the NAS N16910SAS can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:
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Power off the NAS and disconnect it from the power source.
WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.
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Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.
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Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.
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Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.
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Step-by-Step Data Recovery with Hetman RAID Recovery
This program restores data from damaged RAID arrays and is fully compatible with Thecus N16910SAS. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.
How to recover data from a Thecus
N16910SAS has 16 HDD slots, and it supports the following array types:
- RAID 0;
- RAID 1;
- RAID 5;
- RAID 6;
- RAID 50;
- RAID 60;
- RAID 10;
- JBOD;
NAS supports:
- EXT3;
- EXT4;
- XFS;
How to Safely Recover Data from Disk Images
This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:
- Overwriting during the recovery process;
- Additional data loss caused by bad sectors;
- User errors.
To create a disk image, follow these steps:
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Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.
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In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.
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When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.
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Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.
Where Are the User’s Files Actually Stored?
The Thecus N16910SAS network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.
RAID Recovery Software: Detailed Comparison
| Product | Operating system | RAID controller support | Supported file systems | Virtual RAID controller support | Data recovery from damaged RAID | File preview |
|---|---|---|---|---|---|---|
| Hetman RAID Recovery | Windows, Linux, MacOS | Yes, over 100 controllers | FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS | Yes | Yes | Yes |
| DiskInternals RAID Recovery | Windows | Yes, over 10 controllers | FAT, NTFS, Ext2/3/4, HFS+ | No | Yes | Yes |
| R-Studio | Windows, Mac, Linux | Yes, over 20 controllers | FAT, NTFS, Ext2/3/4, HFS+ | Yes | Yes | Yes |
| UFS Explorer RAID Recovery | Windows, Mac, Linux | Yes, over 100 controllers | FAT, NTFS, Ext2/3/4, HFS+ | Yes | Yes | Yes |
| EaseUS Data Recovery | Windows | Yes, over 20 controllers | FAT, NTFS, Ext2/3/4, HFS+ | No | Yes | Yes |
| ReclaiMe Free RAID Recovery | Windows | Yes, over 100 controllers | FAT, NTFS, Ext2/3/4, HFS+ | Yes | Yes | Yes |
Yes, it is possible to recover data from a NAS device that has been affected by a hardware malfunction or component failure. However, the success of data recovery depends on the extent of the damage and the specific cause of the failure.
In case of a hardware malfunction or component failure, it is recommended to contact a professional data recovery service. These services have specialized tools and expertise to diagnose and repair the faulty hardware components, allowing them to access and recover the data from the NAS device.
It is important to note that attempting DIY repairs or recovery without proper knowledge and tools can further damage the device and make data recovery more difficult or even impossible. Therefore, it is best to seek professional assistance for such cases.