RAID Array Recovery on NAS Thecus N2100: How to Recover When It’s Broken

Contents

• Why Regular Data Recovery Tools Can’t Restore Files from RAID
• Key Information About the NAS Thecus N2100
• How to Remove Hard Disks from Your NAS and Connect Them to a PC
  • Step-by-Step Data Recovery with Hetman RAID Recovery
  • How to Safely Recover Data from Disk Images
  • Where Are the User’s Files Actually Stored?
  • RAID Recovery Software: Detailed Comparison

Why Regular Data Recovery Tools Can’t Restore Files from RAID

Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.

This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.

Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like Thecus often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.

How can the number of concurrent users or clients accessing a NAS Thecus N2100 device affect data loss risks?

The number of concurrent users or clients accessing a NAS (Network Attached Storage) device like Thecus N2100 can affect data loss risks in the following ways:

1. Increased risk of data corruption: When multiple users access and modify files simultaneously, there is a higher chance of conflicts and data corruption. If two users try to modify the same file at the same time, it can result in data inconsistencies and potential loss.
2. Higher network traffic: More concurrent users mean increased network traffic, which can put a strain on the NAS device and the network infrastructure. This increased load can lead to performance issues, slower response times, and potential data loss if the system becomes overwhelmed.
3. Increased chances of accidental deletions or modifications: With more users accessing the NAS, the probability of accidental file deletions or modifications also increases. A user might mistakenly delete or overwrite important files, leading to permanent data loss if proper backup measures are not in place.
4. Limited resources: NAS devices have finite resources like processing power, memory, and storage capacity. When multiple users access the NAS concurrently, these resources can get exhausted quickly, leading to system instability, crashes, and potential data loss.
5. Security vulnerabilities: The more users accessing a NAS device, the more potential entry points for security breaches. If proper access controls, user permissions, and security measures are not implemented, malicious users or hackers may gain unauthorized access to the NAS and compromise or delete data.

To mitigate these risks, it is essential to:

• Implement proper user access controls and permissions to ensure that only authorized users can access and modify files.
• Regularly backup the data stored on the NAS to an off-site location or cloud storage to protect against accidental deletions, modifications, or hardware failures.
• Monitor the NAS device's performance and network traffic to ensure it can handle the concurrent user load efficiently.
• Implement security measures like firewalls, encryption, and regular firmware updates to protect against unauthorized access and potential data breaches.
• Educate users about best practices for file sharing and data management to minimize the chances of accidental data loss.

How to Remove Hard Disks from Your NAS and Connect Them to a PC

Although the NAS N2100 can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:

1. Power off the NAS and disconnect it from the power source.

   WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.

2. Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.

3. Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.

4. Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.

   Go to view

   

   How to Order Remote Data Recovery

Step-by-Step Data Recovery with Hetman RAID Recovery

This program restores data from damaged RAID arrays and is fully compatible with Thecus N2100. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.

Go to view

How to recover data from a Thecus

N2100 has 2 HDD slots, and it supports the following array types:

• RAID 0;
• RAID 1;
• JBOD;

NAS supports:

• EXT3;
• EXT4;
• XFS;

How to Safely Recover Data from Disk Images

This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:

• Overwriting during the recovery process;
• Additional data loss caused by bad sectors;
• User errors.

To create a disk image, follow these steps:

1. Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.

2. In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.

3. When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

   

4. Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

   

Where Are the User’s Files Actually Stored?

The Thecus N2100 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

RAID Recovery Software: Detailed Comparison