How to recover data from Thecus N2560 NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Thecus N2560

Thecus N2560 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from N2560.

How to recover data from NAS Thecus N2560

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Thecus also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

What are the risks of data loss due to firmware or software malfunctions in NAS Thecus N2560 devices?

The risks of data loss due to firmware or software malfunctions in NAS Thecus N2560 devices can include:

  1. Corrupted or inaccessible data: If the firmware or software malfunctions, it can lead to data corruption or make the data inaccessible. This can result in the loss of important files and documents.
  2. System instability: Firmware or software malfunctions can cause the NAS device to become unstable, leading to crashes or system failures. This can result in data loss if the device is not able to properly save or retrieve data during such events.
  3. Data integrity issues: Malfunctioning firmware or software can cause data integrity issues, where the stored data gets altered or becomes inconsistent. This can lead to data loss or incorrect information being stored.
  4. Inability to access data: If the firmware or software malfunctions, it may prevent users from accessing their data stored on the NAS device. This can happen if the device fails to boot up or if the user interface becomes inaccessible.
  5. Difficulty in recovery: In some cases, firmware or software malfunctions can make it difficult to recover the lost data. If the malfunction affects the data recovery process or if backups are not available, the chances of recovering the lost data may be reduced.

To mitigate these risks, it is important to regularly update the firmware and software of the NAS device, maintain proper backups of the data, and follow best practices for data storage and security.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS N2560 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Thecus N2560. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Thecus

How to recover data from a Thecus

N2560 has 2 HDD slots, and it supports the following array types:

0, 1, 10, JBOD

NAS supports:

  • EXT3;
  • EXT4;
  • XFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Thecus N2560 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes


We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS N2560, feel free to leave a comment!
  • Sol Mossman
    Sol Mossman 13.09.2023 12:55 #
    Can data recovery from a NAS Thecus N2560 device be done in cases of RAID system failures?
    • Hetman Software
      Hetman Software 13.09.2023 14:00 #

      Yes, data recovery from a NAS Thecus N2560 device can be done in cases of RAID system failures. However, it is important to note that data recovery from a RAID system can be more complex and challenging compared to a single drive failure. RAID systems distribute data across multiple drives for redundancy and performance, so when a RAID system fails, it requires specialized knowledge and tools to recover the data.

      In the case of a RAID failure in a Thecus N2560 device, it is recommended to seek the assistance of a professional data recovery service. They have the expertise and experience to handle RAID recoveries and can assess the situation to determine the best course of action. They may need to repair the RAID system, rebuild the array, or perform other necessary steps to recover the data successfully.

      It is important to avoid attempting DIY data recovery methods or making further changes to the RAID system as it can potentially worsen the situation and make data recovery more difficult or even impossible.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.


Questions and answers

  • What are the key features and specifications of the NAS Thecus N2560 that make it suitable for use with game consoles?

    The Thecus N2560 is a Network Attached Storage (NAS) device that offers several key features and specifications that make it suitable for use with game consoles:

    1. Storage Capacity: The N2560 comes with two drive bays, allowing for the installation of two hard drives. This provides ample storage capacity for storing large game files, downloadable content, and game saves.
    2. High-Speed Data Transfer: The NAS supports Gigabit Ethernet connectivity, ensuring fast and reliable data transfer speeds between the NAS and game consoles. This is crucial for smooth gameplay and quick access to game data.
    3. Multimedia Streaming: The N2560 supports multimedia streaming, allowing users to stream videos, music, and photos directly to their game consoles. This feature enables gamers to enjoy their media content without the need for additional devices.
    4. RAID Support: The NAS supports RAID configurations, including RAID 0, 1, and JBOD. RAID provides data redundancy and increased performance, ensuring that game data is protected and accessible even in the event of a hard drive failure.
    5. Mobile Access: The N2560 comes with mobile apps for iOS and Android devices, enabling users to access their NAS remotely. This feature allows gamers to download, upload, and manage game files from their mobile devices, even when they are away from home.
    6. Easy Setup and Management: The N2560 features an intuitive web-based interface that makes it easy to set up and manage the NAS. This user-friendly interface simplifies the process of configuring the NAS for use with game consoles.
    7. Energy Efficiency: The N2560 is designed to be energy-efficient, consuming minimal power during operation. This is beneficial for users who want to keep their gaming setup energy-efficient while still enjoying the benefits of a NAS.

    Overall, the combination of storage capacity, high-speed data transfer, multimedia streaming, RAID support, mobile access, easy setup, and energy efficiency makes the Thecus N2560 a suitable NAS for use with game consoles.

  • How does the NAS Thecus N2560 enhance the gaming experience on consoles, such as providing faster loading times or seamless multiplayer gameplay?

    The NAS Thecus N2560 does not directly enhance the gaming experience on consoles like providing faster loading times or seamless multiplayer gameplay.

    The Thecus N2560 is a Network Attached Storage device that is primarily designed for data storage and sharing purposes. It provides a centralized location to store and access files, media, and documents across multiple devices on a network.

    However, having a NAS like the Thecus N2560 can indirectly enhance the gaming experience in a few ways:

    1. Game Storage: The NAS can be used to store game files, updates, and patches. This can help free up storage space on the console's internal hard drive, allowing gamers to install and play more games without worrying about running out of storage.
    2. Game Backup: The NAS can be used to create backups of game saves and progress. This ensures that even if the console malfunctions or the data is lost, gamers can restore their progress from the NAS, preventing any significant loss of gameplay.
    3. Media Streaming: The Thecus N2560 supports various media streaming protocols like DLNA and UPnP. This means that gamers can store their media libraries (such as movies, music, and photos) on the NAS and stream them directly to their consoles. This allows for a more seamless and convenient entertainment experience while gaming.
    4. File Sharing: The NAS can be used to share game files, screenshots, and videos with other gamers on the network. This can be useful for multiplayer gaming, where gamers can easily exchange game-related content without the need for physical storage devices or online file-sharing services.

    While the Thecus N2560 does not directly provide faster loading times or seamless multiplayer gameplay, its storage and sharing capabilities can enhance the overall gaming experience by providing convenience, organization, and additional storage space for games and media.

  • Can the NAS Thecus N2560 be easily integrated with popular game consoles like PlayStation or Xbox, and what steps are required for setup and configuration?

    Yes, the NAS Thecus N2560 can be easily integrated with popular game consoles like PlayStation or Xbox. Here are the steps required for setup and configuration:

    1. Connect the Thecus N2560 to your network using an Ethernet cable.
    2. Power on the Thecus N2560 and wait for it to fully boot up.
    3. On your game console (PlayStation or Xbox), go to the network settings.
    4. Choose the option to set up a new network connection.
    5. Select the option to connect via a wired connection (Ethernet).
    6. Follow the on-screen prompts to complete the network setup.
    7. Once the network connection is established, go to the console's media or file browser.
    8. Look for the Thecus N2560 on the list of available devices.
    9. Select the Thecus N2560 and follow any additional prompts to complete the integration.
    10. You should now be able to access and stream media files from the Thecus N2560 on your game console.

    Note: Make sure that the Thecus N2560 is properly configured with shared folders and media server settings. You may need to refer to the device's user manual or online documentation for detailed instructions on how to set up these features.

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